List of hidden usernames on Trove - 2

Albert Frankaland made this Freedom of Information request to National Library of Australia

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, National Library of Australia should have responded by now (details). You can complain by requesting an internal review.

Dear National Library of Australia,

Under FOI legislation could you provide a full listing of all Trove usernames which have been hidden from being visible to the general public on the Trove Text Correction Hall of Fame. Could you also provide the total number of text corrections each of these usernames has completed as at 31 December 2021.

An example of a hidden username is Museumofperth, however I am aware of a number of other examples in existence.

Any correspondence between the usernames' owner and Trove / NLA and any internal memos, emails, or other relevant communications outlining the bases of each decision is also requested.

Yours faithfully,


FOI, National Library of Australia

Dear Mr Frankaland

Thank you for your request for documents below. In accordance with subsection 15(5)(a) of the Freedom of Information Act 1982, I confirm receipt of your request. To avoid doubt, your request was received on Thursday 3 February 2022.

Kind regards


Angie Piao | FOI Officer | National Library of Australia

[NLA request email]
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FOI, National Library of Australia

1 Attachment

Dear Mr Frankaland


This is a charging notice issued in accordance with subsection 29(1) of
the Freedom of Information Act 1988 (FOI Act) in relation to your request
made under the FOI Act on 3 February 2022 with regards to hidden Trove
usernames from the Trove Correction Hall of Fame (attached). This notifies
you that you are liable to pay a charge under section 29 of the FOI Act
for the request made on 3 February 2022.


Reasons for imposing the charge


In imposing the charge, I have taken into account the that the functions
and powers given by the FOI Act are to be performed and exercised, as far
as possible, to facilitate and promote public access to information,
promptly and at the lowest reasonable cost. In accordance with the [1]FOI
Guidelines issued by the Australian Information Commissioner (FOI
Guidelines), the ‘lowest reasonable cost’ objective should be interpreted
broadly in imposing any charge under the FOI Act. That is, an agency
should have regard to the lowest reasonable cost to the applicant, to the
agency, and the Commonwealth as a whole.


In making the decision to impose a charge, I have taken into account the
public interest in disclosing the documents requested, that is, whether
the giving of access to the document in question is in the general public
interest or in the interest of a substantial section of the public.
Documents you have requested would not be in the general public’s interest
or in the interest of a substantial section of the public.


I currently do not know of any financial hardship the estimated charge
would cause you.


The charge and preliminary assessment of the charge


You are liable to pay a charge of $112.5, based on a preliminary
assessment of the charge as follows:


Estimated time in searching and retrieving the documents:


The estimated time in searching and retrieving the documents is 7.5 hours.
The Freedom of Information (Charges) Regulations 2019 (FOI Charges
Regulations) sets the charge for searching and retrieving documents at $15
per hour. $15 multiplied by 7.5 is $112.5.


Estimated time for decision-making


The FOI Charges Regulations provides for a charge for time spent
decision-making (examining documents, making deletions, notifying the
applicant of the decision), at $20 per hour for every hour after the first
5 hours.


The estimated time for decision-making for this request is less than 5
hours, as such, no charge is applicable.




$112.5 plus $0 comes to a total of $112.5.


Your rights


You have a right to contend that the charge has been wrongly assessed or
should be reduced or not imposed.


Financial hardship is a factor that must be taken into account. FOI
Guidelines provide that financial hardship exists when payment of the debt
would leave you unable to provide food, accommodation, clothing, medical
treatment, education or other necessities for yourself or your family, or
other people for whom you are responsible.


If you believe the imposition of this charge would cause financial
hardship, please provide evidence that you rely on. For example, the
receipt of a pension or income support payment, evidence of income, debts
or assets.


Your obligations


You have an obligation to notify the Library, in writing, within 30 days,
that you either:

 a. agree to pay the charge, or
 b. dispute the charge, including seeking waiver or reduction, or
 c. withdraw the FOI request

If you fail to respond within 30 days, this request will be taken to have
been withdrawn.


Paying the charge


If you agree to pay the charge of $285, please provide, in your response,
the below information:


Full name

Address (including city, State, postcode)


If you agree to pay the charge and provides the above information, the
Library will then issue an invoice for the payment of the charge, with
details on how pay the charge.


Please note that the Library only collects your personal information for
the purpose of processing your FOI request, including processing an
invoice for the payment of the charge under the FOI Act. The Library will
not use or disclose your personal information for any other purpose.



Kind regards




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