Dear National Library of Australia,
Under FOI legislation could you provide a full listing of all Trove usernames which have been hidden from being visible to the general public on the Trove Text Correction Hall of Fame. Could you also provide the total number of text corrections each of these usernames has completed as at 31 December 2021.
An example of a hidden username is Museumofperth, however I am aware of a number of other examples in existence.
Any correspondence between the usernames' owner and Trove / NLA and any internal memos, emails, or other relevant communications outlining the bases of each decision is also requested.
Dear Mr Frankaland
Thank you for your request for documents below. In accordance with subsection 15(5)(a) of the Freedom of Information Act 1982, I confirm receipt of your request. To avoid doubt, your request was received on Thursday 3 February 2022.
Angie Piao | FOI Officer | National Library of Australia
[NLA request email]
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Dear Mr Frankaland
This is a charging notice issued in accordance with subsection 29(1) of
the Freedom of Information Act 1988 (FOI Act) in relation to your request
made under the FOI Act on 3 February 2022 with regards to hidden Trove
usernames from the Trove Correction Hall of Fame (attached). This notifies
you that you are liable to pay a charge under section 29 of the FOI Act
for the request made on 3 February 2022.
Reasons for imposing the charge
In imposing the charge, I have taken into account the that the functions
and powers given by the FOI Act are to be performed and exercised, as far
as possible, to facilitate and promote public access to information,
promptly and at the lowest reasonable cost. In accordance with the FOI
Guidelines issued by the Australian Information Commissioner (FOI
Guidelines), the ‘lowest reasonable cost’ objective should be interpreted
broadly in imposing any charge under the FOI Act. That is, an agency
should have regard to the lowest reasonable cost to the applicant, to the
agency, and the Commonwealth as a whole.
In making the decision to impose a charge, I have taken into account the
public interest in disclosing the documents requested, that is, whether
the giving of access to the document in question is in the general public
interest or in the interest of a substantial section of the public.
Documents you have requested would not be in the general public’s interest
or in the interest of a substantial section of the public.
I currently do not know of any financial hardship the estimated charge
would cause you.
The charge and preliminary assessment of the charge
You are liable to pay a charge of $112.5, based on a preliminary
assessment of the charge as follows:
Estimated time in searching and retrieving the documents:
The estimated time in searching and retrieving the documents is 7.5 hours.
The Freedom of Information (Charges) Regulations 2019 (FOI Charges
Regulations) sets the charge for searching and retrieving documents at $15
per hour. $15 multiplied by 7.5 is $112.5.
Estimated time for decision-making
The FOI Charges Regulations provides for a charge for time spent
decision-making (examining documents, making deletions, notifying the
applicant of the decision), at $20 per hour for every hour after the first
The estimated time for decision-making for this request is less than 5
hours, as such, no charge is applicable.
$112.5 plus $0 comes to a total of $112.5.
You have a right to contend that the charge has been wrongly assessed or
should be reduced or not imposed.
Financial hardship is a factor that must be taken into account. FOI
Guidelines provide that financial hardship exists when payment of the debt
would leave you unable to provide food, accommodation, clothing, medical
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If you believe the imposition of this charge would cause financial
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that you either:
a. agree to pay the charge, or
b. dispute the charge, including seeking waiver or reduction, or
c. withdraw the FOI request
If you fail to respond within 30 days, this request will be taken to have
Paying the charge
If you agree to pay the charge of $285, please provide, in your response,
the below information:
Address (including city, State, postcode)
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