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Missed Delivery Complaints

Ben Fairless made this Freedom of Information request to Australian Postal Corporation

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Ben Fairless
Delivered

Dear Australian Postal Corporation,

I request a document that provides the number of complaints in the previous 12 months about missed deliveries. I would like the number broken down as follows
- complaints per state
- complaints per month
- complaints based on if the delivery person was an employee or contractor.

I specifically exclude as irrelevant any personal information of members of the public and employees and contractors of Australia Post.

If such a document does not exist, I request a document be created that contains the above information under s17 of the Freedom of Information Act 1982.

I am happy to refine my request if parts of the request may be difficult to fulfil. I am also open to having my request processed administratively. Please reply to this email if this is possible, otherwise consider this a formal FOI request.

Yours faithfully,

Ben Fairless

Link to this Report
foi, Australian Postal Corporation



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References

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1. https://auspost.com.au/about-us/corporat...

Link to this Report
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