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NDIA Risk Management Framework: FY 2013-2014

We're waiting for Shirley to read a recent response and update the status.

Dear National Disability Insurance Agency,

Please provide a copy of the "Risk Management Framework" cited in the NDIA Annual Report 2013-2014[1].

Context:

Page iv: "The NDIA Board established its governance procedures and implemented an extensive risk management system."

PAGE 65: " A robust risk management framework is essential for the Agency’s operations and the overall sustainability of the Scheme. The framework and approach adopted by the Board is set out in the National Disability Insurance Scheme—Risk Management Rules 2013 (Risk Management Rules). Consistent with these rules, and reflecting the insurance basis of the Scheme, the Board adopted the Prudential Risk Standard (CPS 220) promulgated by the Australian Prudential Regulation Authority as the overarching policy for risk management activities in the Agency. CPS 220 aligns closely with the provisions of the Commonwealth Risk Management Policy issued as part of the new Commonwealth accountability framework under the PGPA Act. As required by the Risk Management Rules, the Board finalised a Risk Management Strategy 
in early 2014. The Risk Management Strategy as an integral part of the Board’s broader Risk Management Framework. The Strategy:
- outlines the risk governance relationship between the Board, committees of the Board and the senior management of the Agency 

- describes the processes for the NDIA to identify and assess risks, establish mitigation and control mechanisms for individual risks and monitoring and reporting issues in relation to risk 

- describes how the NDIA will raise staff risk awareness and develop an appropriate risk culture 

- sets out specific risk management roles and responsibilities and establishing a process to review the effectiveness of the framework "

Thank you kindly for your assistance.

Yours faithfully,

Shirley

Reference:

1. National Disability Insurance Agency (2014) Annual Report: 2013-2014. Available at:< https://www.ndis.gov.au/about-us/publica...>. Accessed [9 Jun 21]

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

 

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

 

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
require help.

 

Participant Information Access

 

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [4][email address] if you have any
questions or require help.

 

Other enquiries

 

If your message is for something else, you should direct it to
[5][email address].

 

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

 

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

 

Warm regards

 

NDIA FOI Team
Email: [6][email address]

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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

foi, National Disability Insurance Agency

3 Attachments

Our reference: FOI 20/21-0843

 

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]cid:image002.jpg@01D46F80.C5EB82B0

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders both past,
present and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Our reference: FOI 20/21-0843

 

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]cid:image002.jpg@01D46F80.C5EB82B0

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders both past,
present and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Our reference: FOI 20/21-0843

 

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]cid:image002.jpg@01D46F80.C5EB82B0

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders both past,
present and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Our reference: FOI 20/21-0843

 

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]cid:image002.jpg@01D46F80.C5EB82B0

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders both past,
present and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Our reference: FOI 20/21-0843

 

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]cid:image002.jpg@01D46F80.C5EB82B0

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders both past,
present and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This will make your new due date 9
August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Team
Parliamentary, Ministerial & FOI Branch

National Disability Insurance Agency

E [2][NDIA request email]

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]cid:image002.jpg@01D46F80.C5EB82B0

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community.
We pay our respects to them and their cultures and to Elders both past,
present and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Dear foi,

I agree to the 30 day extension

Yours sincerely,

Shirley

National Disability Insurance Agency

2 Attachments

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    Re FOI 20 21 0843 Communication Request for extension of time SEC OFFICIAL.txt

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Rochelle Dunlop,

5 Attachments

Our reference: RQ21/02144

Agency reference: FOI 20/21-0843

 

 

Shirley

Sent by email: [1][FOI #7397 email]

Extension of time application by the National Disability Insurance Agency

 

Dear Shirley

 

I write to advise that on 9 August 2021, the Office of the Australian
Information Commissioner (the OAIC) received an application from the
National Disability Insurance Agency (the NDIA) for an extension of time
to process your 5 FOI requests made on 9 June 2021, which have been
combined by the NDIA under reference FOI 20/21-0843. These are your
requests titled:

1.    NDIA Audit and Risk Committee Charter/Terms of Reference: 2014

2.    NDIA Risk Management Consultancies: 2014

3.    NDIA Risk Management Declaration: 2014

4.    NDIA Risk Management Framework: FY 2013-2014

5.    NDIA Risk Management Strategy: 2014

The NDIA has advised the OAIC that you agreed to an extension of time to
process the requests under s 15AA of the FOI Act to 9 August 2021 (OAIC
reference RQ21/01832).

 

The NDIA has applied for an extension of time under s 15AB of the Freedom
of Information Act 1982 (Cth) because your requests are considered to be
complex and voluminous. 

·     The NDIA has advised the OAIC that:

−     the requests are broadly scoped and cover both current and
historical documents

−     the requests seek access to documents of a highly sensitive and
complex nature from multiple business areas

−     the NDIA has combined requests where possible and is engaged in a
significant amount of consultation with multiple stakeholders to ensure it
has appropriately identified documents within scope, and determine whether
it needs to further engage with you

−     searches for historic material have been complex as ICT
infrastructure has changed over time and other Commonwealth agencies hold
the archived material, and

−     the NDIA is committed to issuing a decision as soon as possible.

The NDIA has requested an extension to 8 September 2021. I will take any
comments you may have to make into account when deciding the application.

 

Please respond to this email by close of business 13 August 2021. If I do
not hear from you by this date, I will proceed to make a decision on the
basis of the information provided to me by the NDIA.

 

You will be notified of the decision once the matter has been finalised.

 

Further information about extension of time requests may be found on our
website at [2]Extensions of time.

 

Yours sincerely

 

 

 

[3][IMG]   Rochelle Dunlop  |  Review and
Investigation Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [4]oaic.gov.au

+61 2 9284 9783  | 
[5][email address]
[9]Subscribe [10]Subscribe to
[6]Facebook | [7]LinkedIn | [8]Twitter |   icon Information
Matters

 

 

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References

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2. https://www.oaic.gov.au/freedom-of-infor...
3. https://www.oaic.gov.au/
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5. mailto:%[email address]
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7. https://aus01.safelinks.protection.outlo...
8. https://aus01.safelinks.protection.outlo...
10. https://www.oaic.gov.au/media-and-speech...

Dear FOI,

Thank you for the update.

Received and understood.

Yours sincerely,

Shirley

Rochelle Dunlop,

6 Attachments

Our reference: RQ21/02144

Agency reference: FOI 20/21-0843

Shirley

Sent by email: [1][FOI #7397 email]

Extension of time under s 15AB

Dear Shirley

Please find attached a decision of today’s date for an extension of time
from the National Disability Insurance Agency.

 

Yours sincerely

  

 

 

 

 

 

[2][IMG]   Rochelle Dunlop  |  Review and
Investigation Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [3]oaic.gov.au

+61 2 9284 9783  | 
[4][email address]
[8]Subscribe [9]Subscribe to
[5]Facebook | [6]LinkedIn | [7]Twitter |   icon Information
Matters

 

 

show quoted sections

References

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1. mailto:[FOI #7397 email]
2. https://www.oaic.gov.au/
3. https://aus01.safelinks.protection.outlo...
4. mailto:%[email address]
5. https://aus01.safelinks.protection.outlo...
6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
9. https://www.oaic.gov.au/media-and-speech...

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Dear foi,

I contest the charge has been wrong assessed or should be reduced.

Another response that took 90 days to supply.

Noting you or your department have not personally sighted and evaluated the said documentation or the actual time requirements (as communicated in the statement 'I am advised'), further evidentiary evaluation remains forthcoming. Moreover, the requested documentation are matters of not only public record but foundational to multiple NDIA public statements, attestations and assurances. Therefore, all documents should be readily available and retrievable if adequately and appropriately stored/archived. In short, not requiring 12 hrs of electronic search and 13 hrs of discussion.

As this appears to be a new trend for FOI requests that have taken well over the prescribed 30 day period, is this a new SOP to inhibit provision and access to NDIA public records? If they exist that is.

Lastly, this clustering of requests is an artificial fabrication of complexity and relationship. In other words, when individual requests are made, it appears to be NDIA practice to bundle them into a longer lists, take 90 days to respond then claim it took an unsubstantiated time and cost, justifying fees and charges for poor governance and procedures. As a result, I reasonably contest this evaluation has been made in the absence of verifiable evidence and consideration.

Yours sincerely,

Shirley

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

 

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

 

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
require help.

 

Participant Information Access

 

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [4][email address] if you have any
questions or require help.

 

Other enquiries

 

If your message is for something else, you should direct it to
[5][email address].

 

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

 

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

 

Warm regards

 

NDIA FOI Team
Email: [6][email address]

show quoted sections

References

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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

foi, National Disability Insurance Agency

1 Attachment

Dear Shirley

 

We write to acknowledge your correspondence dated 12 September 2021 where
you contend that the preliminary assessment of charge contained in the
notice issued to you on 9 September 2021 has been wrongly assessed or
should be reduced.

 

We will consider your request under section 29(4) of the Freedom of
Information Act 1982 (Cth) (FOI Act).

 

Processing timeframes

In accordance with section 29(6) of the FOI Act, we will notify you with a
charges decision no later than 30 days from when you raised your charges
contention. You should, therefore, expect our charges decision by 12
October 2021.

 

Further help

Please contact us at [1][NDIA request email] if you have any questions or need
help.

 

Yours sincerely

 

Rafaela

A/g Assistant Director FOI

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]cid:image001.png@01D79A5D.6B39B8E0

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Shirley please sign in and let everyone know.