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NDIA’s business continuity management and plan test conducted in financial year 2018-19

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Dear National Disability Insurance Agency,

Please provide a copy of the business continuity management and plan test conducted during the financial year 2018-19 [1].

Context:

In the NDIA’s Annual Report 2018-19, the Agency stated that “The NDIA is committed to ensuring that, if a significant outage, incident or crisis occurs, participant supports and other critical business functions are continued or quickly restored. As a part of the NDIA’s risk management strategy, a robust Business Continuity Management Framework has been established and tested, to guide the rapid resumption of participant and provider services and critical business activities” [1].

Thank you for your assistance with this request.

Yours faithfully,

Shirley

References:

1. NDIA (2019) Annual Report 2018-19, National Insurance Disability Agency, Australian Government. Available at: < https://www.ndis.gov.au/about-us/publica...>. Accessed [13 Jun 21]
2. Ibid. Page 63

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

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We are committed to processing all requests as quickly as possible.  We
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Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

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To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

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Warm regards

 

NDIA FOI Team
Email: [6][email address]

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References

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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

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1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Dear foi,

I agree to the 30 day extension request.

Yours sincerely,

Shirley

National Disability Insurance Agency

2 Attachments

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    Re FOI 20 21 0884 Your request for information Acknowledgement and extension of time SEC OFFICIAL.txt

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Rochelle Dunlop,

5 Attachments

Our reference: RQ21/02219

Agency reference: FOI 20/21-0884

 

 

Shirley

Sent by email: [1][FOI #7494 email]

Extension of time application by the National Disability Insurance Agency

Dear Shirley

I write to advise that on 12 August 2021, the Office of the Australian
Information Commissioner (the OAIC) received an application from the
National Disability Insurance Agency (the NDIA) for an extension of time
to process your FOI request made on 13 June 2021.

 

The NDIA has advised the OAIC that you agreed to an extension of time to
process the request under s 15AA of the FOI Act to 12 August 2021 (OAIC
reference RQ21/01849)

 

The NDIA has applied for an extension of time under s 15AB of the Freedom
of Information Act 1982 (Cth) because your request is considered to be
complex and voluminous. 

·     The NDIA has advised the OAIC that:

−     the request is broadly scoped and covers both current and historical
documents

−     the request seeks access to documents of a highly sensitive and
complex nature from multiple business areas

−     the NDIA is engaged in a significant amount of consultation with
multiple stakeholders to ensure it has appropriately identified documents
within scope, and determine whether it needs to further engage with you

−     searches for historic material have been complex as ICT
infrastructure has changed over time and other Commonwealth agencies hold
the archived material, and

−     the NDIA is committed to issuing a decision as soon as possible.

The NDIA has requested an extension to 12 September 2021. I will take any
comments you may have to make into account when deciding the application.

 

Please respond to this email by close of business 17 August 2021. If I do
not hear from you by this date, I will proceed to make a decision on the
basis of the information provided to me by the NDIA.

 

You will be notified of the decision once the matter has been finalised.

 

Further information about extension of time requests may be found on our
website at [2]Extensions of time.

 

Yours sincerely

 

 

 

 

[3][IMG]   Rochelle Dunlop  |  Review and
Investigation Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [4]oaic.gov.au

+61 2 9284 9783  | 
[5][email address]
[9]Subscribe [10]Subscribe to
[6]Facebook | [7]LinkedIn | [8]Twitter |   icon Information
Matters

 

 

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References

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1. mailto:[FOI #7494 email]
2. https://www.oaic.gov.au/freedom-of-infor...
3. https://www.oaic.gov.au/
4. https://aus01.safelinks.protection.outlo...
5. mailto:%[email address]
6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
8. https://aus01.safelinks.protection.outlo...
10. https://www.oaic.gov.au/media-and-speech...

Dear FOI,

Thank you for the update.

Noted and understood.

Yours sincerely,

Shirley

Rochelle Dunlop,

6 Attachments

Our reference: RQ21/02219

Agency reference: FOI 20/21-0884

Shirley

Sent by email: [1][FOI #7494 email]

Extension of time under s 15AB

Dear Shirley

Please find attached a decision of today’s date for an extension of time
from the National Disability Insurance Agency.

 

Yours sincerely

 

 

 

 

[2][IMG]   Rochelle Dunlop  |  Review and
Investigation Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [3]oaic.gov.au

+61 2 9284 9783  | 
[4][email address]
[8]Subscribe [9]Subscribe to
[5]Facebook | [6]LinkedIn | [7]Twitter |   icon Information
Matters

 

 

show quoted sections

References

Visible links
1. mailto:[FOI #7494 email]
2. https://www.oaic.gov.au/
3. https://aus01.safelinks.protection.outlo...
4. mailto:%[email address]
5. https://aus01.safelinks.protection.outlo...
6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
9. https://www.oaic.gov.au/media-and-speech...

foi, National Disability Insurance Agency

3 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]

We don't know whether the most recent response to this request contains information or not – if you are Shirley please sign in and let everyone know.