Dear National Disability Insurance Agency,
Please provide a copy of the NDIA’s “Risk in Change Guide” cited in the 2019-20 Annual Report. . Also please provide a copy of all prior versions. That is the NDIA’s Risk in Change Guide from 2013 up to and including Jun 21.
“The Agency’s Risk in Change guide has been integrated into the Agency Change Management Framework. This will facilitate a structured approach to identifying and mitigating risks associated with strategic projects and significant operational change. “ 
Thank you for your assistance.
1. NDIA (2020) Annual Report 2019-20, National Disability Insurance Agency, Australian Government. Available at: <https://www.ndis.gov.au/media/2724/downl...>. Accessed [7 Jun 21]
Thank you for contacting the National Disability Insurance Agency (NDIA).
Freedom of Information
If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt. We may be in touch with you sooner if your request is
too large or vague.
We are committed to processing all requests as quickly as possible. We
will keep in regular contact with you, especially if there's any delay in
making a decision.
Further information about FOI is available on our website:
Please contact us at [NDIA request email] if you have any questions or
Participant Information Access
If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.
To make a request, please complete our online request form:
Please contact us at [email address] if you have any
questions or require help.
If your message is for something else, you should direct it to
If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.
If your message is urgent, you can call our National Conact Centre on 1800
NDIA FOI Team
Email: [email address]
2. mailto:[NDIA request email]
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]