Policy regarding denial of Self Management

E HESEL made this Freedom of Information request to National Disability Insurance Agency

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

National Disability Insurance Agency did not have the information requested.

Dear National Disability Insurance Agency,

Please provide documented clarification regarding mandatory Agency Management for Participants receiving Support Coordination.

Please provide documented clarification regarding mandatory Agency Management for Assistive Technology purchases above $1500.

Yours faithfully,

E HESEL

foi, National Disability Insurance Agency

Thank you for contacting the Freedom of Information (FOI) Team of the
National Disability Insurance Agency (NDIA).

 

Your email, should it be a request for access to documents under the
Freedom of Information Act 1982 (Cth) or to your personal information
under the Privacy Act 1988 (Cth), will be actioned as a matter of course
by the NDIA’s FOI Team.

 

If your email is for any other type of enquiry, you should direct it to
[1][email address] as it will not be actioned from this inbox.

 

GENERAL INFORMATION

If you are seeking general information about FOI, you may find the
following websites useful:

[2]https://www.ndis.gov.au/about-us/access-...

 

[3]http://www.oaic.gov.au/freedom-of-inform...

 

 

REQUESTS OUTSIDE OFFICE HOURS

Please note that if this message has been received outside our business
hours of 9am to 5pm (Eastern Standard Time), Monday to Friday or on
a public holiday, your request will be actioned on the next business day.

 

Please note if your correspondence is of an urgent nature you may like to
contact the National Contact Centre on 1800 800 110.

 

Kind regards

 

NDIA FOI Team
Email: [4][email address]  

 

 

show quoted sections

References

Visible links
1. mailto:[email address]
2. https://nam02.safelinks.protection.outlo...
3. https://nam02.safelinks.protection.outlo...
4. mailto:[email address]

foi, National Disability Insurance Agency

2 Attachments

Dear Applicant

 

Our Reference: FOI 19/20-0549

 

I refer to your correspondence dated and received on 8 November 2019 by
the National Disability Insurance Agency (Agency), in which you requested
access to:

 

            “Please provide documented clarification regarding mandatory
Agency Management for Participants receiving Support Coordination.

Please provide documented clarification regarding mandatory Agency
Management for Assistive Technology purchases above $1500.”

 

Request under Freedom of Information Act

 

Currently your request is not valid under section 15 of the Freedom of
Information Act 1982 (Cth) (FOI Act), as:

 

o you have not identified the specific document(s) of the Agency that
you are seeking access to.

 

Preliminary searches did not reveal any documents that we could identify
as potentially falling within the scope of your request.

 

Please refer to the following link for assistance in making a valid
request:
[1]https://www.ndis.gov.au/about-us/access-...

 

Also, you can try and search the Agency website for publicly available
documents of your interest following the link: [2]https://www.ndis.gov.au/

 

Next Steps

 

If you would like assistance to make a valid request, please do not
hesitate to contact us at [3][NDIA request email].

 

If you would prefer to talk to someone, please provide the phone number
and advise a convenient time for us to contact you.

 

Kind regards

 

FOI Officer

 

Email: [4][NDIA request email]

 

[5]Title: NDIS delivered by the National Disability Insurance Agency

 

[6]cid:image002.jpg@01D46F80.C5EB82B0

 

 

show quoted sections

References

Visible links
1. https://www.ndis.gov.au/about-us/access-...
2. https://www.ndis.gov.au/
3. mailto:[NDIA request email]
4. mailto:[NDIA request email]

E HESEL left an annotation ()

They do not have the information because it does not exist. I was told Agency Managed was mandatory for Support Coordination by a Planner and a LAC and that the Plan would not be changed. This is not the case, I have since had this rectified by a Senior Planner. Stand your ground.