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Restoration of Disability Support Pension (DSP) 008-03130020

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Dear Services Australia,

I am writing to request access to the following document under the Freedom of Information Act 1982:

Title: "Restoration of Disability Support Pension (DSP)"
Document ID: 008-03130030
URL: https://operational.servicesaustralia.go...

Yours faithfully,

Joseph Butts

FREEDOMOFINFORMATION, Services Australia

Thank you for contacting the Freedom of Information (FOI) team in Services
Australia (the Agency).

 
This email acknowledges your correspondence and provides some general
information in relation to FOI.
 
FOI – Extension of time request
Under the Freedom of Information Act 1982 (FOI Act) you have a right, with
limited exceptions, to access documents the Agency holds. The Agency has
30 days to process an FOI request. Please note this period may be extended
if we need to consult third parties or for other reasons. We will advise
you if this happens.
We are currently experiencing a higher than usual volume of requests,
which has resulted in some delays in our review and response process. We
are seeking your agreement to extend the processing time by an additional
30 days. If you agree to this additional time, we would appreciate it if
you could reply to this email with ‘I agree’ at your earliest opportunity.
Administrative release of documents  
The Agency has administrative access arrangements ('the arrangements') for
the release of certain documents without the need for a formal FOI
request. If you agree to the release of documents under these
arrangements, we may provide you with documents under the arrangements,
where appropriate. 
                                                                 
Any parts of your FOI request that are addressed by documents being
released under the arrangements will be considered withdrawn. The
arrangements do not extend to information or materials of third parties.
You will be notified when documents are released to you under the
arrangements.
 
Personal information of Agency staff
We consider staff details to be personal information of those staff
members. As part of the FOI application process, we will seek your consent
to exclude the following information from documents that may be captured
by your request: 
•names of Services Australia staff below the Senior Executive level
(junior staff)
•direct staff telephone numbers, signatures, logon identifiers and email
addresses.
 
If you consent to exclude this information, we will treat it as outside
the scope of your request and therefore irrelevant under Section 22 of the
FOI Act.
 
Charges
No charge is payable for providing a person with their own personal
information.
If you are requesting non-personal information the Agency will advise you
as soon as practicable if a charge is payable to process your request, and
the amount of any such charge.
 
How we will send documents to you
We typically use this email address to send documents related to your FOI
request unless you have specifically requested to receive them via post.
However, we might seek your consent to deliver the documents
electronically if it is deemed more suitable.
 
How long do I have to wait?
We are required to answer your request within 30 days unless the time
frame is extended under the FOI Act. 

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FREEDOMOFINFORMATION, Services Australia

1 Attachment

Dear Joseph

 

I am writing in regards to your Freedom of Information request to Services
Australia (the Agency) as follows:

 

Title: "Restoration of Disability Support Pension (DSP)"

Document ID: 008-03130030

URL:
[1]https://aus01.safelinks.protection.outlo...

 

Your request refers to ‘Restoration of Disability Support Pension (DSP)
008-03130020’ within the subject line of the email and within the
hyperlink provided, however within the body of the email it refers to a
different Operational Blueprint number, being 008-03130030 (which is the
OB for Cancellation of Disability Support Pension).

 

So we can commence processing your request, please confirm that you are
seeking access to ‘Restoration of Disability Support Pension (DSP)
008-03130020’.

 

Your response by 3 February 2025 would be appreciated. Thank you.

 

Kind regards,

 

Cherie
Senior FOI Officer

FOI & Reviews Branch, Legal Services Division

[2]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

 

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

 

 

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References

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1. https://operational.servicesaustralia.go...

Dear FREEDOMOFINFORMATION,

Yes, that was a mistake.

I am seeking access to 'Restoration of Disability Support Pension (DSP) 008-03130020’.

Yours sincerely,

Joseph Butts

FREEDOMOFINFORMATION, Services Australia

1 Attachment

Dear Joseph

 

Acknowledgement of your Freedom of Information Request

 

I refer to your request for access to documents under the Freedom of
Information Act 1982 (the FOI Act). You requested access to:

 

Title: "Restoration of Disability Support Pension (DSP)"

Document ID: 008-03130030

 

Your request was received by Services Australia (the Agency) on 31 January
2025 and the 30 day statutory period for processing your request commenced
from the day after that date. A decision on your request is due by 2 March
2025, as this is a Sunday you should expect a decision from us on the
following business day, Monday 3 March 2025. The period of 30 days may be
extended if we need to consult third parties or for other reasons. We will
advise you if this happens.

 

Administrative Release of Documents

 

The Agency has administrative access arrangements ('the arrangements') for
the release of certain documents without the need for a formal FOI
request. If you agree to the release of documents under these
arrangements, we may provide you with documents under the arrangements,
where appropriate.  

 

Any parts of your FOI request that are addressed by documents being
released under the arrangements will be considered withdrawn. The
arrangements do not extend to information or materials of third parties.
You will be notified when documents are released to you under the
arrangements.

 

Disclosure Log

 

Please note information released under the FOI Act may be published in a
disclosure log on the agency's website. Section 11C of the FOI Act
requires this publication, however it is subject to certain exceptions,
including where publication of personal, business, professional or
commercial information would be unreasonable.

 

Charges

 

No charge is payable for providing a person with their own personal
information. If you are requesting non-personal information the Agency
will advise you as soon as practicable if a charge is payable to process
your request, and the amount of any such charge.

 

How we will send documents to you

 

Unless you have requested to receive correspondence and documents relating
to your FOI request via post we will communicate with you via this email
address.

 

ACTION:
Please respond to this email advising:

o if you agree to receive documents administratively, where appropriate.

 

Kind Regards,

 

Sally, FOI Officer (She/Her)

FOI and Reviews Branch, Legal Services Division

[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

 

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

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