Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

The Department of Human Services is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

216 requests
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Guideline on quarantine of Centrelink debts
Response by Services Australia to James Polley on .

Awaiting response.

              Thank you for making a freedom of information (FOI) request to Services Australia. The FOI team is operating with reduced capacity due...
Mygovid app on my mobile phone.
Response by Services Australia to VerySmallRequester on .

Awaiting classification.

Dear Mr Clark   Thank you for your email dated 28 March 2021.   In your email you appear to raise some privacy and security concerns with the...
Staff instructions on asnswering "So when" question
Response by Services Australia to Anatoly Kern on .

Refused.

Dear Mr Kern,   Please find attached a decision dated  22 February 2021 in relation to your request under the Freedom of Information Act 1982.  ...
Audio message on customer service lines RE Respect
Response by Services Australia to Ben Fairless on .

Information not held.

Dear Mr Fairless   Please find attached a decision dated 18 February 2021, in relation to your request under the Freedom of Information Act 1982....
Optical Surveillance
Response by Services Australia to Posty on .

Refused.

Dear Posty   Please see attached the decision in response to the request you made for internal review of a decision made under the Freedom of Info...
myGov Beta Privacy Impact Assessment
Response by Services Australia to Steven Roddis on .

Awaiting classification.

Dear Mr Roddis,   Please find attached correspondence relevant to your recent FOI Request (LEX 59464).   Many thanks,   Reshma, Authorised...
Services Australia - Terms of agreement & purchase order
Response by Services Australia to John Smith on .

Refused.

Dear Mr Smith,   Please find attached correspondence relevant to your recent FOI Request LEX 58235.   Many thanks,   Reshma Authorised F...
Is providing a voice print when using the Human Services Call Center mandatory ?
Request sent to Services Australia by Ian King on .

Long overdue.

When interacting with the Department of Human Services call center, specifically the 132 850 number, is it mandatory to have to make a 'voice print'...
Use of information obtained through private social media groups.
Follow up sent to Services Australia by Keith Owen on .

Refused.

I thank you for your response to my simple request to access information. Please be advised that I have requested an external review, and will be...
Non-ASL public service staff
Follow up sent to Services Australia by John Smith on .

Awaiting internal review.

I have applied for OAIC review. Yours sincerely, John Smith
Identity
Response by Services Australia to James on .

Awaiting classification.

Dear James   Please find attached the administrative release letter and document relating to your request for access to documents held by Services...
Robodebt Senior Executives
Response by Services Australia to RTK on .

Awaiting classification.

Dear John   Please see attached correspondence relating to the request you made to Services Australia under the Freedom of Information Act 1982....
Providing full name and office location
Request to Services Australia by Anatoly Kern. Annotated by Anatoly Kern on .

Refused.

I note that this denial is the subject of review ICR_10-24713563-367 by OAIC with no response except auto-response so far (which is quite revealing by...
Consulting services agreement - Data61 & DHS
Response by Services Australia to John Smith on .

Long overdue.

Dear Mr Smith Thank you for email below. We will continue to process your original request and respond to the Information Commissioner as required....
Tier 2 enquiries on Saturday and during extended hours of business for Medicare and PBS 011-40120070
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless   Please find attached the administrative release letter relating to your request for access to documents held by Services Austra...
Contract: Cth tender ID CN3640129-A4
Response by Services Australia to John Smith on .

Refused.

Dear Mr Smith   Please find a letter about your internal review request attached.   Kind regards   Authorised FOI Officer FOI Team Empl...
Final report - McKinsey
Response by Services Australia to John Smith on .

Refused.

Dear Mr Smith   Please find a letter about your internal review request attached.   Kind regards     Authorised FOI Officer FOI Team...
Documents: Cth tender CN3665779
Follow up sent to Services Australia by John Smith on .

Refused.

Your assertion that these documents would provide nothing new; that they have been made redundant by various senate inquiries is totally unreasonabl...
Percentage of rent assistances recipients, amount spent on average
Response by Services Australia to John Smith on .

Refused.

Dear Mr Smith   Please find attached the decision on your request made under the Freedom of Information Act 1982 (Cth).   Kind regards   F...
Contract & details: CN ID - CN3665818
Request to Services Australia by John Smith. Annotated by John Smith on .

Refused.

Requested a fee waiver on public interest grounds, fee waiver denied
Copy of Executive Minute to the Minister for Social Services re: OCI
Response by Services Australia to Justin Warren on .

Refused.

Dear Mr Warren,   Please find attached the decision letter relevant to your FOI Request (LEX 55424).   Many thanks,   Freedom of Informati...
Contract: Datacom Connect Pty Ltd
Response by Services Australia to Jack Stanhope on .

Refused.

Dear Mr Stanhope   Please find attached correspondence in relation to your Freedom of Information request.   Kind Regards   Freedom of Inf...
Number of foreign workers in Australia
Response by Services Australia to Adam on .

Refused.

UNCLASSIFIED Dear Adam   Freedom of Information Request – FA 19/11/00081 I refer to your email dated 29 October 2019 in which you requested acc...
Carers
Response by Services Australia to Anthony Tatterson on .

Refused.

Dear Mr Tatterson   Please find attached correspondence in relation to your request.   Kind regards   Nicola Authorised FOI Decision Make...
People with migraine on DSP
Response by Services Australia to RK Crosby on .

Partially successful.

Dear RK Crosby   Please find attached correspondence.   Regards     Freedom of Information Team Employment Law and Freedom of Informati...

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