Reteival of complains made by Lamb Island Residents 2010-Today
Dear Redland City Council,
We require the complaints made by Lamb Island Residents from 2010-Today and any information about how the complaints were managed by council.
It is expected that you would remove all names. We aren't looking to use this to target anyone. Can you assign a number in place of the name as we need to view the frequency of the complaints by each complainer.
Specifically, we are looking for changes in the pattern of complaints before and after COVID. This is because the COVID restrictions implemented here fractured the community. The question we seek to answer is if this is reflected in council complaints?
Yours faithfully,
Jonathan Haigh
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Good afternoon Mr Haigh
Thank you for your enquiry.
You can apply for access to documents held by Council under the Right to
Information Act 2009 (Qld) (RTI Act).
To clarify the RTI Act give the public a right to access documents of an
agency that exist at the time of application.
To provide you with the requested documents Council would be required to
create a customised report (a document) that did not exist at the time of
your application,
As such this request would most likely be refused under the RTI Act.
Should you wish to proceed with your application for these documents,
please visit [1]Redland City Council’s website for information on making
an application or download the [2]Application Form.
The application fee for 2024/25 is $55.75 which is prescribed by the
Queensland State Government. Once we receive your application we will
contact you regarding payment of this fee. Important! A surcharge of
0.11% applies to all debit, credit and EFTPOS payments made to Council.
Your completed application form can be submitted:
o In person - at one of our [3]Customer Services Centres; or
o Via email - email the completed form to
[4][email address]
Please note, evidence of your identity may be required.
Please contact the Ethics & Integrity Unit if you have any questions.
Deb Weeks
A/Senior Adviser Ethics and Integrity
Corporate Governance │ Ethics & Integrity
Redland City Council
P +617 3829 8811