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Subclass 190 Global processing times

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Dear Department of Home Affairs,

I am writing under the Freedom of Information Act 1982 (Cth) to request access to documents that provide information on the reasons why the current published global processing time for the Skilled Nominated (subclass 190) visa has reached approximately two years.

In particular, I seek access to documents that explain or set out:

The factors contributing to the extension of the average or global processing time for the subclass 190 visa.

Internal policies, procedural changes, or resourcing decisions made in the last three years that have influenced subclass 190 visa processing times.

Any reports, briefing notes, or internal correspondence prepared for senior officials or the Minister that address delays or prolonged processing of subclass 190 visas.

If any part of this request is considered too broad, I am willing to revise its scope to ensure it can be processed in an efficient and practical manner.

I note that under the FOI Act, charges may be imposed for processing requests. I would appreciate being informed if charges are likely to apply before the Department proceeds.

I request that all documents be provided electronically via reply to this request.

Yours faithfully,

Derek

FOI, Department of Home Affairs

1 Attachment

[1]Australian Government Department of Home Affairs logo

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs’ (the
Department) Freedom of Information (FOI) section.

 

If you have lodged a request for access to documents or amendment to
information, you will receive an acknowledgement letter within 14 days.

 

Please see our website for more information on submitting a valid request
for access to information. [2]Freedom of information
(homeaffairs.gov.au)  

 

Legal priority: If your situation has changed to the extent that your FOI
request now have a legal priority such as Administrative Appeals Tribunal,
Court, Ministerial Intervention, Visa cancellation deadline since you
submitted your initial request, please provide a physical evidence to
support your priority claim.

 

We’re responding to a large volume of requests

Due to the high volume of requests we receive, we will not be able to
respond to requests to provide status updates on current requests for
information.  We prioritise processing the requests we receive, including
yours.

 

If processing your request is going to take us a lot of time because the
request is large or the request is unclear, it may be refused.  

Frequently Asked Questions

If your email relates to other matters then please contact the relevant
area of the Department or review the frequently asked questions below. The
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questions. If your query is answered by this information you will not
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Your Query General Information
If you applied [4]Our online services (homeaffairs.gov.au)
online, you can
check your visa [5]Ceremony wait times (homeaffairs.gov.au)
application status
in [3]ImmiAccount.
I want to access [6]Check visa details and conditions
my visa details (homeaffairs.gov.au)
I want to apply [7]Applying online in ImmiAccount
for a visa to (homeaffairs.gov.au)
Australia
My visa has [8]Your visa is expiring or has expired
expired (homeaffairs.gov.au)
I want to apply [9]Become a citizen (homeaffairs.gov.au)
for Australian
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access/amend my a citizenship certificate (homeaffairs.gov.au)
citizenship
details  
I want my travel [11]Requesting travel records (homeaffairs.gov.au)
records in and out
of Australia
I am having Use our [12]technical guide to troubleshoot in
technical problems [13]ImmiAccount.
lodging an
application If you are still unable to resolve your issue submit
the [14]ImmiAccount Technical Support Form
I wish to provide Provide information by [15]ImmiAccount. After you
information about submit your application, use [16]ImmiAccount to:
a visa application
or provide ·       apply for a bridging visa
information about
changes to my ·       access the My Health Declarations service
situation
·       attach documents to your online application
 
·       check the progress of your application

·       update your passport or address details

·       notify of incorrect information in your
application

Further details and instructions refer to
[17]ImmiAccount Help & Support

[18]Changes in your situation (homeaffairs.gov.au)
I have made an If you have been sent a request letter to complete
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health/biometrics details of your appointment to [19]ImmiAccount. 
examination
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For further information see  [22]Getting a refund
(homeaffairs.gov.au)
Visa eligibility Information on [23]visa options is available on the
query Department’s website.
Since my visa was [24]Changes in your situation (homeaffairs.gov.au)
granted I have had
a child born in
Australia
 I want to report [25]Border Watch Online Report (homeaffairs.gov.au)
suspicious or
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customs and trade
activity.
I want to lodge Find out how to provide [26]Compliments, complaints
feedback about a and suggestions
Department service

 

 

 

 

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Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

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18. https://immi.homeaffairs.gov.au/change-i...
19. https://www.homeaffairs.gov.au/trav/visa...
20. https://immi.homeaffairs.gov.au/change-i...
21. https://immi.homeaffairs.gov.au/change-i...
22. https://immi.homeaffairs.gov.au/change-i...
23. https://immi.homeaffairs.gov.au/visas/ge...
24. https://immi.homeaffairs.gov.au/change-i...
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26. https://www.homeaffairs.gov.au/help-and-...

FOI, Department of Home Affairs

OFFICIAL: Sensitive
Personal-Privacy

In reply please quote:

FOI Request:       FA 25/09/00344

File Number:       FA25/09/00344 

Dear Derek 

Acknowledgement of Freedom of Information Access request

This letter acknowledges that on 3 September 2025 the Department of Home
Affairs (the Department) received your request to access documents held
by  the Department under the Freedom of Information Act 1982 (the FOI
Act). This letter also provides important information about your request.

Scope of request

You have requested access to the following:

I am writing under the Freedom of Information Act 1982 (Cth) to request
access to documents that provide information on the reasons why the
current published global processing time for the Skilled Nominated
(subclass 190) visa has reached approximately two years.

In particular, I seek access to documents that explain or set out:

The factors contributing to the extension of the average or global
processing time for the subclass 190 visa.

Internal policies, procedural changes, or resourcing decisions made in the
last three years that have influenced subclass 190 visa processing times.

Any reports, briefing notes, or internal correspondence prepared for
senior officials or the Minister that address delays or prolonged
processing of subclass 190 visas.

If any part of this request is considered too broad, I am willing to
revise its scope to ensure it can be processed in an efficient and
practical manner.
.

Your request has been allocated FOI request number FA 25/09/00344 . Please
include your FOI request number in all correspondence with the Freedom of
Information Section.

Timeframe

 

The timeframe for processing a request is 30 days from the day we receive
your request, as set out in the FOI Act.

 

Your review rights in relation to your request are available on [1]Freedom
of information reviews | OAIC.

Fees and Charges

Charges do not apply to requests from individuals seeking access to
documents about themselves. However, a charge may apply to all other
requests for access to documents.

Charges are based on the amount of time the Department spends on your
request. Charges can range from $10 to over $1,000 depending on the
complexity and scope of your request. The Office of the Australian
Information Commissioner reported that across the public service, the
average charge notified was $335.50 in 2020-21.

If a charge applies, you will be issued with a Notice of Charge that
explains the charge and your options.

Detailed information about FOI charges that may apply to your FOI request
is available on [2]the Department’s website.

We do not provide personal details of staff or non-public facing
operational email addresses

 

The Department’s practice is to exclude the personal details of Government
employees, including contractors, not in the Senior Executive Service
(SES), as well as the direct contact details of SES staff, contained in
documents that fall within scope of an FOI request. If you require
personal details of non-SES officers, or direct contact details of SES
staff, please inform us so the decision maker may consider your request.
Otherwise we will take it that you agree to that information being
excluded from the scope of your request as irrelevant under section
22(1)(a)(ii) of the FOI Act. However names of staff that have previously
been released in departmental correspondence may be disclosed.

We do not provide duplicated documents

 

If the FOI decision-maker deems a document to be a duplicate, they will
not assess those pages as part of your FOI request. This means that if a
there is a decision to release the document to you, you will receive only
one copy, even if multiple copies of that document exist.

Publication of document

Released documents you request may be published to our website.

 

Where documents are released to you in response to your request, the
Department may be required to publish these documents on its website
within 10 working days in accordance with section 11C of the FOI Act.
Publication will not be required where the documents contain personal or
business affairs information.

 

How to reduce or withdraw your request

 

Reducing the scope of your request can reduce the time and charges
associated with processing your FOI request.

 

To reduce or withdraw your request, contact the FOI section at
[3][Department of Home Affairs request email] and include your FOI request number.

Contacting the FOI Section

 

Should you wish to discuss your request you may contact the FOI Section at
[4][Department of Home Affairs request email].

 

Thanking You

Julie

Position no. 60210421

Authorised FOI Officer, Freedom of Information

Privacy, FOI and Records Management Branch | Legal Group

Department of Home Affairs

E: [5][Department of Home Affairs request email]

 

 

Personal-Privacy
OFFICIAL: Sensitive

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.oaic.gov.au/freedom-of-infor...
2. https://www.homeaffairs.gov.au/access-an...
3. mailto:[Department of Home Affairs request email]
4. mailto:[Department of Home Affairs request email]
5. mailto:[Department of Home Affairs request email]

FOI, Department of Home Affairs

OFFICIAL: Sensitive

Dear Derek,

I refer to your request received on 3 September 2025 for access to
documents under the FOI Act. 

The current due date for your request is 3 October 2025. 

In order for the Department to complete the process of retrieving all the
documents that fall within the scope of your request the Department will
require additional time to process your request.

The Department seeks your agreement under section 15AA of the FOI Act to
extend the timeframe for the processing of your request by 30 days.  This
would extend the due date for your request to Sunday 2 November 2025.
However, as this date falls on a non-working day, section 36(2) of the
Acts Interpretation Act 1901 provides that the latest date the Department
may issue a decision would be the next working day, which is Monday 3
November 2025.

It would assist the Department in managing its FOI caseload if you could
provide a response to this request by close of business, Monday 29
September 2025

If you wish to discuss this matter further, please do not hesitate to
contact me on the details below.

 

 

Kind Regards,

Tahra

Position number: 60181896

Authorised FOI Officer | Freedom of Information Section
Privacy, FOI & Records Management Branch | Legal Group
Department of Home Affairs

E: [1][Department of Home Affairs request email]

 

OFFICIAL: Sensitive

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]

FOI, Department of Home Affairs

OFFICIAL: Sensitive

Dear Derek,

I am following up on a request for extension of time of 30 days that was
forwarded to you on the 26 September 2025. Kindly confirm if you agree to
the extension of time of 30 days or not please. 

Please find the email below requesting an extension of time of 30 days,
with extended due date of Monday 3 November 2025, to finalise the FOI
request.

 

Kindly respond to this email by COB 02 October 2025.

 

Thanking You

Julie

Position no. 60210421

Authorised FOI Officer, Freedom of Information

Privacy, FOI and Records Management Branch | Legal Group

Department of Home Affairs

E: [1][Department of Home Affairs request email]

 

 

OFFICIAL: Sensitive

 

 

From: FOI
Sent: Friday, 26 September 2025 9:48 AM
To: '[FOI #13576 email]'
<[FOI #13576 email]>
Subject: FOI Request FA 25/09/00344 - Request for Extension of time - Due
29 September 2025 [SEC=OFFICIAL:Sensitive]

 

OFFICIAL: Sensitive

Dear Derek,

I refer to your request received on 3 September 2025 for access to
documents under the FOI Act. 

The current due date for your request is 3 October 2025. 

In order for the Department to complete the process of retrieving all the
documents that fall within the scope of your request the Department will
require additional time to process your request.

The Department seeks your agreement under section 15AA of the FOI Act to
extend the timeframe for the processing of your request by 30 days.  This
would extend the due date for your request to Sunday 2 November 2025.
However, as this date falls on a non-working day, section 36(2) of the
Acts Interpretation Act 1901 provides that the latest date the Department
may issue a decision would be the next working day, which is Monday 3
November 2025.

It would assist the Department in managing its FOI caseload if you could
provide a response to this request by close of business, Monday 29
September 2025

If you wish to discuss this matter further, please do not hesitate to
contact me on the details below.

 

 

Kind Regards,

Tahra

Position number: 60181896

Authorised FOI Officer | Freedom of Information Section
Privacy, FOI & Records Management Branch | Legal Group
Department of Home Affairs

E: [2][Department of Home Affairs request email]

 

 

OFFICIAL: Sensitive

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]
2. mailto:[Department of Home Affairs request email]

Dear FOI,

I am happy to proceed with an extension of time, with a maximum of 30 days, until Monday, 3 November 2025, to finalise the FOI request.

Kind regards,
Derek

FOI, Department of Home Affairs

OFFICIAL: Sensitive

Dear Derek,

 

Thank you for your response and agreeing to the extension of time of 30
days (Monday 3 November 2025) to process your FOI request.

 

Kind Regards

Julie

Position no. 60210421

Authorised FOI Officer, Freedom of Information

Privacy, FOI and Records Management Branch | Legal Group

Department of Home Affairs

E: [1][Department of Home Affairs request email]

 

 

OFFICIAL: Sensitive

 

 

From: Derek <[FOI #13576 email]>
Sent: Wednesday, 1 October 2025 9:24 AM
To: FOI <[Department of Home Affairs request email]>
Subject: Re: FOI Request FA 25/09/00344 - Request for Extension of time -
Follow up email - Response due 02 October 2025 [SEC=OFFICIAL:Sensitive]

 

Dear FOI,

I am happy to proceed with an extension of time, with a maximum of 30
days, until Monday, 3 November 2025, to finalise the FOI request.

Kind regards,

Derek

-----Original Message-----

OFFICIAL: Sensitive

 Dear Derek,

 I am following up on a request for extension of time of 30 days that was

 forwarded to you on the 26 September 2025. Kindly confirm if you agree to

 the extension of time of 30 days or not please. 

 Please find the email below requesting an extension of time of 30 days,

 with extended due date of Monday 3 November 2025, to finalise the FOI

 request.

  

 Kindly respond to this email by COB 02 October 2025.

  

 Thanking You

 Julie

 Position no. 60210421

 Authorised FOI Officer, Freedom of Information

 Privacy, FOI and Records Management Branch | Legal Group

 Department of Home Affairs

 E: [1][Department of Home Affairs request email]

  

  

 OFFICIAL: Sensitive

  

  

 From: FOI

 Sent: Friday, 26 September 2025 9:48 AM

 To: '[FOI #13576 email]'

 <[FOI #13576 email]>

 Subject: FOI Request FA 25/09/00344 - Request for Extension of time - Due

 29 September 2025 [SEC=OFFICIAL:Sensitive]

  

 OFFICIAL: Sensitive

 Dear Derek,

 I refer to your request received on 3 September 2025 for access to

 documents under the FOI Act. 

 The current due date for your request is 3 October 2025. 

 In order for the Department to complete the process of retrieving all the

 documents that fall within the scope of your request the Department will

 require additional time to process your request.

 The Department seeks your agreement under section 15AA of the FOI Act to

 extend the timeframe for the processing of your request by 30 days.  This

 would extend the due date for your request to Sunday 2 November 2025.

 However, as this date falls on a non-working day, section 36(2) of the

 Acts Interpretation Act 1901 provides that the latest date the Department

 may issue a decision would be the next working day, which is Monday 3

 November 2025.

 It would assist the Department in managing its FOI caseload if you could

 provide a response to this request by close of business, Monday 29

 September 2025

 If you wish to discuss this matter further, please do not hesitate to

 contact me on the details below.

  

  

 Kind Regards,

 Tahra

 Position number: 60181896

 Authorised FOI Officer | Freedom of Information Section

 Privacy, FOI & Records Management Branch | Legal Group

 Department of Home Affairs

 E: [2][Department of Home Affairs request email]

  

  

 OFFICIAL: Sensitive

  

  

 Important Notice: The content of this email is intended only for use by

 the individual or entity to whom it is addressed. If you have received

 this email by mistake, please advise the sender and delete the message
and

 attachments immediately.  This email, including attachments, may contain

 confidential, sensitive, legally privileged and/or copyright information.

  

 Any review, retransmission, dissemination or other use of this
information

 by persons or entities other than the intended recipient is prohibited. 

 The Department of Home Affairs, the ABF and the National Emergency

 Management Agency respect your privacy and have obligations under the

 Privacy Act 1988.  

 Unsolicited commercial emails MUST NOT be sent to the originator of this

 email.

References

 Visible links

 1. [2]mailto:[Department of Home Affairs request email]

 2. [3]mailto:[Department of Home Affairs request email]

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Please use this email address for all replies to this request:

[4][FOI #13576 email]

This request has been made by an individual using Right to Know. This
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More information on how Right to Know works can be found at:

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References

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2. mailto:[department
3. mailto:[department
4. mailto:[FOI #13576 email]
5. https://www.righttoknow.org.au/help/offi...

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