The number of hoax/non-emergency calls made to Triple Zero (000)

Lucy Dwyer made this Freedom of Information request to Attorney-General's Department

Attorney-General's Department did not have the information requested.

From: Lucy Dwyer


Dear Attorney-General's Department,

I wish to make an informal request regarding the number of calls made to the Triple Zero (000) service that were either non-emergencies or "hoax" calls in the last calendar year of 2015.

Kind Regards,


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Attorney-General's Department

Dear Ms Dwyer

Thank you for your e-mail of 23 February 2016 (below). Unfortunately, we are unable to help with your inquiry as the Commonwealth Attorney-General’s Department does not hold information about calls to the triple zero (000) emergency service.

Information about the triple zero service is available on the triple zero website at

Telstra has responsibility for providing the service that answers calls to triple zero (000) and transfers them to the requested emergency service organisation such as a State or Territory police or ambulance service.

Inquiries regarding triple zero (000) call data can be made to the Triple Zero Operator by email: [email address].

I hope this information is of some assistance.

Kind Regards

FOI Contact Officer

Freedom of Information and Privacy Section | Constitutional and Corporate Counsel Division Attorney-General's Department | 3 - 5 National Circuit, Barton ACT 2600
Email: [AGD request email]

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