Zero chance campaign communications

Response to this request is long overdue. By law, under all circumstances, Department of Home Affairs should have responded by now (details). You can complain by requesting an internal review.

Dear Department of Home Affairs,

Please provide copies of all documents, email correspondences and minutes of discussions between the Department of Home Affairs and the advertising agency TBWA Sri Lanka with respect to the following components of the Zero Chance strategic communication campaign (all available here https://zerochance.lk):

- the 'Zero Chance Stories’ Short Film Competition
- the six 'unfortunate true stories' video interviews produce in Sinhala and Tamil

Yours faithfully,

Elias Ross

FOI, Department of Home Affairs

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

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FOI, Department of Home Affairs

OFFICIAL

In reply please quote:
FOI Request: FA 20/09/00647
File Number: OBJ2020/29653

Dear Mr Smith

Acknowledgement of Freedom of Information Access request

I refer to your correspondence received on 11 September 2020 seeking access to documents held by the Department of Home Affairs (the Department) under the Freedom of Information Act 1982 (the FOI Act).

Scope of request
You have requested access to the following:

Please provide copies of all documents, email correspondences and minutes of discussions between the Department of Home Affairs and the advertising agency TBWA Sri Lanka with respect to the following components of the Zero Chance strategic communication campaign (all available here <https://zerochance.lk>):

- the 'Zero Chance Stories’ Short Film Competition
- the six 'unfortunate true stories' video interviews produce in Sinhala and Tamil .
Your request was received by the Department on 11 September 2020 and has been allocated FOI request number FA 20/09/00647 . Please include your FOI request number in all correspondence with the Freedom of Information Section.
Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date upon which your application was received by the Department.

Your review rights in relation to your request are available on the website of the Office of the Australian Information Commissioner here.
Exclusion of staff details

The Department’s policy is to exclude the personal details of staff not in the Senior Executive Service (SES), as well as the direct contact details of SES staff, contained in documents that fall within scope of an FOI request. If you require personal details of non-SES officers, or direct contact details of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.

Duplicate documents

If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exists.
Publication of document

Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.
Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at [DIBP request email].

Yours sincerely,

FOI Officer
Freedom of Information
FOI and Records Management Branch | Data Division
Strategy & Law Enforcement Group
Department of Home Affairs | Email: [DIBP request email]

OFFICIAL

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FOI, Department of Home Affairs

OFFICIAL

Dear Mr Ross,

I refer to your request received on 11 September 2020 for access to documents under the FOI Act.

The current due date for your request is 11 October 2020.

Due to the number of requests currently being processed by our office, we will not be able to finalise your request by the original due date.

The Department seeks your agreement under section 15AA of the FOI Act to extend the timeframe for the processing of your request by 30 days. This would extend the due date for your request to 10 November 2020.

It would assist the Department in managing its FOI caseload if you could provide a response to this request by close of business, Friday 2 October 2020.

If you wish to discuss this matter further, please do not hesitate to contact the FOI section on the details below.

Yours sincerely,

FOI Officer
Freedom of Information
FOI and Records Management Branch | Data Division
Corporate and Enabling Group
Department of Home Affairs | Email: [DIBP request email]

OFFICIAL

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Dear FOI,

I agree to the extension request

Yours sincerely,

Elias Ross

Dear FOI,

Last month I agreed to an extension of 30 days under 15AA of the FOI Act in relation to this request. I am writing to confirm that this request will be fulfilled today.

Many thanks in advance.

Yours sincerely,

Elias Ross

FOI, Department of Home Affairs

OFFICIAL

Dear Mr Ross,

Thank you for your email enquiring about the progress of your FOI request.

Please be advised that the Department is currently processing a large number of FOI requests. Our staff are working hard and the Department is committed to processing your request as quickly as possible.

A number of documents have been identified as falling within the scope of your request and an FOI Officer will be reviewing those documents in due course. A decision on access will be made on your request and you will be notified of this as soon as possible.

Yours sincerely,

FOI Officer
Freedom of Information
FOI and Records Management Branch | Data Division
Strategy & Law Enforcement Group
Department of Home Affairs | Email: [DIBP request email]

OFFICIAL

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Dear FOI,

I am writing to request an update on the progress of this request.

Many thanks in advance.

Yours sincerely,
Elias Ross

FOI, Department of Home Affairs

OFFICIAL

Dear Mr Ross

Re: FOI request FA 20/09/00647

Please be advised that the Department is currently processing a large number of FOI requests. Our staff are working hard and the Department is committed to processing your request as quickly as possible.

A number of documents have been identified as falling within the scope of your request and an FOI Officer will be reviewing those documents in due course. A decision on access will be made on your request and you will be notified of this as soon as possible.

Yours sincerely

Freedom of Information Officer
FOI Section
FOI and Records Management Branch
Data Division
Strategy & Law Enforcement Group
Email: [DIBP request email]
Department of Home Affairs - www.homeaffairs.gov.au

OFFICIAL

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Dear FOI,

I am writing to ask for an update on the progress of this request. Many thanks in advance

Yours sincerely,

Elias Ross

FOI, Department of Home Affairs

OFFICIAL

Dear Mr Ross

Re: FOI request FA 20/09/00647

Please be advised that this case has been assigned to a case officer. Unfortunately, we are not able to provide a timeframe at this stage. We will keep you advised of the progress of your case.

Yours sincerely

Freedom of Information Officer
FOI Section
FOI and Records Management Branch
Data Division
Strategy & Law Enforcement Group
Email: [DIBP request email]
Department of Home Affairs - www.homeaffairs.gov.au

OFFICIAL

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