Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

297 requests
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Copy of Operational Blueprint 104.04060020 Implied Authority
Response by Services Australia to Doug Stewart on .

Successful.

  Dear Mr Stewart   Please see the attached correspondence about your freedom of information request.   Regards     FOI Delegate Fre...
Transcripts of 'individual customer roundtables' conducted with income support payment customers during August 2014
Response by Services Australia to Justine Lloyd on .

Refused.

Dear Dr Lloyd,   Please find attached the department’s decision in relation to your freedom of information request.   Kind regards,   FOI...
Polices about the use of "SecureMail"
Response by Services Australia to Ben Fairless on .

Partially successful.

Dear Mr Fairless,   Please find attached correspondence in relation to your request for access to documents under the Freedom of Information Act 1...
National Welfare Fund 01/01/1946 (7.5% levy) Like to know What happened to the fund.
Request to Services Australia by Gino Iannazzo. Annotated by Locutus Sum on .

Refused.

You are exactly correct. There are two different types of "freedom of ... " legislation. The older type of legislation gives people a right of access t...
Documents released on the Department's FOI Disclosure Log
Response by Services Australia to Vera Lystich on .

Successful.

Your The Department of Human Services secure email account is about to expire. In order to keep your account active and prevent your secure messages f...
Operational Information - FCSO
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless,   Please find attached correspondence in relation to your FOI request (LEX 12236).   Kind regards,   FOI Delegate FOI...
Vaccination Feedback/Complaints
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless,   Please find attached correspondence in relation to your request under the Freedom of Information Act 1982 (Reference 13290)....
Total current arrears owed to Child Support by Australian Parents
Response by Services Australia to Olivia on .

Waiting clarification.

Dear Ms Grace-Curran   Please find attached correspondence in relation to your request under the Freedom of Information Act 1982.   Kind regar...
Delegation Schedule - FOI
Follow up sent to Services Australia by Ben Fairless on .

Successful.

Thanks, much appreciated. Yours sincerely, Ben Fairless
Operational Information - FOI
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless, As indicated in paragraph 2 of the department's letter dated 20 February 2015, the procedures you have requested are historical proc...
Suspected breaches of the APS Code of Conduct by staff in certain Centrelink Service Centres
Response by Services Australia to Vera Lystich on .

Long overdue.

Dear Ms Lystich, Thank you for your email. Unfortunately, the department does not have electronic payment facilities for Freedom of Information charg...
Operational Information - DHS Appointment System
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless, Please see attached the following operational information: ·         111.20100 DHS Appointment System ·         111.20110 Booki...
Operational Information - Technical Peer Support
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless, Please see attached the following operational information:   ·         111.11000 Technical Peer Support (TPS) ·         111.1...
Operational Information - "Customer First"
Response by Services Australia to Ben Fairless on .

Successful.

Dear Mr Fairless, As foreshadowed, please see attached the following operational information:   ·         111.02550 Editing a walk-in using Fron...
"Alternative Service Arrangements"
Response by Services Australia to Ben Fairless on .

Partially successful.

Dear Mr Fairless, Please see attached the following operational information:   ·         277-09070000 Personalised Services ·         277-09080...
myGov Privacy Impact Assessment
Response by Services Australia to Steven Roddis on .

Partially successful.

Your The Department of Human Services secure email account is about to expire. In order to keep your account active and prevent your secure messages f...
Centrelink phone call statistics and QoS
Request to Services Australia by Anonymouse-. Annotated by Ben Fairless on .

Long overdue.

Hi Anonymouse, was there any further updates on this request at all that we can't see?
MyGov Website
Response by Services Australia to Geordie Guy on .

Refused.

Dear Mr Guy,   Please find attached correspondence relating to your request for documents under the Freedom of Information Act 1982.   Regards...
Inquiry for private emergency housing.
Response by Services Australia to Alan on .

Long overdue.

The Department of Human Services acknowledges receipt of your correspondence.
IT Network Documentation - IPv4/v6 Public Facing addresses
Response by Services Australia to Ben Fairless on .

Refused.

Dear Mr Fairless,   Please find attached correspondence relating to you request for information under the Freedom of Information Act 1982.   R...
In re an investigation initiated by the Department
Request to Services Australia by Mark R. Diamond. Annotated by Mark R. Diamond on .

Withdrawn by the requester.

I did not, in fact, withdraw the request. I've forced system to presume that I withdrew it in order that I could avoid having to classify the request u...
Age pensioners receiving the Work Bonus in tax year 2012-2013
Response by Services Australia to Ria Smit on .

Successful.

Your The Department of Human Services secure email account is about to expire. In order to keep your account active and prevent your secure messages f...

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