Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team. 
 
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required. 
 
Participant Information 
Did you know the NDIA has other ways to access the documents and
information that we hold? 
 
 
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110. 
 
 
Please visit our [1]Access to Information webpage to find out more about
accessing information through: 

* The [2]Participant Information Access (PIA) scheme 
 
* The [3]Information Publication Scheme (IPS) 
 
* The [4]myplace portal for participants    
 
* The [5]myplace portal for providers 

Access to Data 
 
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information. 
 
 
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email] 
 
Further Information 
 
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information 
 
 
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110. 
 
 
Kind regards    
 
 
Freedom of Information Team  
Complaints Management & FOI Branch 
General Counsel Division  
National Disability Insurance Agency  
E [11][NDIA request email]   
   
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.  

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References

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1. https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
7. mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://www.ndis.gov.au/
11. mailto:[NDIA request email]

Dear Renee 

I refer to your correspondence of 2 May 2025 in which you requested access
under the Freedom of Information Act (FOI Act) to the following documents:

All internal correspondence (including but not limited to emails, instant
messages, Teams chats, meeting notes or memos) within the NDIA’s Freedom
of Information leadership team that were sent or received between Tuesday
30 April 2024 (inclusive) and Friday 2 May 2024 (inclusive), and that
relate to the FOI request submitted by Renee Plant concerning
interpersonal relationships.

[NB: this date range for this request was later amended to 30 April 2025
(inclusive) to 2 May 2025 (inclusive).]

Please note:

I do not require the names or contact details of NDIA staff; these can be
excluded or redacted under s 22.

I am only seeking correspondence that directly pertains to the handling,
discussion, or internal response to the specific FOI request from Ms.
Plant on interpersonal relationships.

Apologies for the delay in acknowledging receipt of your request. The
National Disability Insurance Agency has received your request and it will
be processed in accordance with the FOI Act.

Kind regards

Shea Hanson

A/g Branch Manager

Information Release, Privacy and Legal Operations Branch

National Disability Insurance Agency

I choose to work flexibly and often send emails outside normal office
hours. Feel free to read, act on, or respond at a time that works for you.

[1]NDIA logo

[2]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

show quoted sections

References

Visible links
2. https://intranet.ndiastaff.ndia.gov.au/h...

Good morning Renee,  

Thank you for your request for information. 

Please find attached correspondence in relation to your request. 

Please contact [1][NDIA request email] if you have any questions or require
help. 

Kind regards

Shea Hanson

Director Information Release and Privacy

Information Release, Privacy and Legal Operations Branch

National Disability Insurance Agency

I choose to work flexibly and often send emails outside normal office
hours. Feel free to read, act on, or respond at a time that works for you.

[2]NDIA logo

[3]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
3. https://intranet.ndiastaff.ndia.gov.au/h...