Access and Eligibility Reassessment Decision Tree Practice Guide
Dear National Disability Insurance Agency,
I am requesting access under the Freedom of Information Act 1982 (FOI Act), to the following information:
[ START SCOPE OF REQUEST ]
The most recent version of the "Access and ER Decision Tree Practice Guide", also titled "Access and Eligibility Reassessment Practice Guide". Version 1 (V1.0 2022-10-31) of this document was previously released under FOI 22/23-1046 as DOCUMENT 2.
[ END SCOPE OF REQUEST ]
Kind regards,
Emily Lacey
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]
Dear National Disability Insurance Agency,
I am conscious that this request was made 8 days ago now and that you only have a legislated 30 days to provide a decision or to request an extension of time.
Please respond.
Kind regards,
Emily Lacey
Dear Emily Lacey,
Freedom of Information Request: Acknowledgement
Thank you for your request of 08 March 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
“The most recent version of the "Access and ER Decision Tree Practice
Guide", also titled "Access and Eligibility Reassessment Practice Guide".
Version 1 (V1.0 2022-10-31) of this document was previously released under
FOI 22/23-1046 as DOCUMENT 2”
Processing timeframes
A 30-day statutory period for processing your request commenced from 09
March 2024, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 07 April 2024.
This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.
Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).
Charges
We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [1][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind regards
Jordyn
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Emily Lacey <[6][FOI #11212 email]>
Sent: Tuesday, March 19, 2024 2:22 PM
To: foi <[7][NDIA request email]>
Subject: Re: Freedom of Information request - Access and Eligibility
Reassessment Decision Tree Practice Guide
[You don't often get email from
[8][FOI #11212 email]. Learn why this is
important at [9]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
I am conscious that this request was made 8 days ago now and that you only
have a legislated 30 days to provide a decision or to request an extension
of time.
Please respond.
Kind regards,
Emily Lacey
-----Original Message-----
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1.
[10]https://aus01.safelinks.protection.outlo...
[11]https://aus01.safelinks.protection.outlo...
2.
[12]https://aus01.safelinks.protection.outlo...
[13]https://aus01.safelinks.protection.outlo...
3.
[14]https://aus01.safelinks.protection.outlo...
[15]https://aus01.safelinks.protection.outlo...
4.
[16]https://aus01.safelinks.protection.outlo...
[17]https://aus01.safelinks.protection.outlo...
5.
[18]https://aus01.safelinks.protection.outlo...
[19]https://aus01.safelinks.protection.outlo...
6.
[20]https://aus01.safelinks.protection.outlo...
[21]https://aus01.safelinks.protection.outlo...
7. [22]mailto:[NDIA request email]
[23]mailto:[NDIA request email]
8.
[24]https://aus01.safelinks.protection.outlo...
[25]https://aus01.safelinks.protection.outlo...
9. [26]mailto:[email address]
[27]mailto:[email address]
10.
[28]https://aus01.safelinks.protection.outlo...
[29]https://aus01.safelinks.protection.outlo...
11. [30]mailto:[NDIA request email]
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[31][FOI #11212 email]
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[32]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
6. mailto:[FOI #11212 email]
7. mailto:[NDIA request email]
8. mailto:[FOI #11212 email]
9. https://aka.ms/LearnAboutSenderIdentific...
10. https://www.ndis.gov.au/about-us/policie...
11. https://www.ndis.gov.au/about-us/policie...
12. https://www.ndis.gov.au/about-us/policie...
13. https://www.ndis.gov.au/about-us/policie...
14. https://www.ndis.gov.au/about-us/policie...
15. https://www.ndis.gov.au/about-us/policie...
16. https://www.ndis.gov.au/participants/usi...
17. https://www.ndis.gov.au/participants/usi...
18. https://www.ndis.gov.au/providers/workin...
19. https://www.ndis.gov.au/providers/workin...
20. https://data.ndis.gov.au/
21. https://data.ndis.gov.au/
22. mailto:[ndia
23. mailto:[ndia
24. https://www.ndis.gov.au/about-us/policie...
25. https://www.ndis.gov.au/about-us/policie...
26. mailto:[email
27. mailto:[email
28. https://www.ndis.gov.au/
29. https://www.ndis.gov.au/
30. mailto:[ndia
31. mailto:[FOI #11212 email]
32. https://www.righttoknow.org.au/help/offi...
Dear National Disability Insurance Agency,
I am conscious that this request was made 20 days ago now and that you only have a legislated 30 days to provide a decision or to request an extension of time.
Please respond.
Kind regards,
Emily Lacey
Dear Emily Lacey,
Thank you for your email.
I can confirm that searches are being made in relation to the document you
have requested.
If the statutory timeframe of 30 days is not achievable once the search
results have been reviewed, please be assured that I will reach out to
contact you for either an extension of time or next steps.
I hope you had a great long weekend,
Kind regards,
Jordyn
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [1][NDIA request email]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[4]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Emily Lacey <[5][FOI #11212 email]>
Sent: Thursday, March 28, 2024 3:19 PM
To: foi <[6][NDIA request email]>
Subject: Re: FOI 23/24-0982 – Your request for information –
Acknowledgement [SEC=OFFICIAL]
[You don't often get email from
[7][FOI #11212 email]. Learn why this is
important at [8]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
I am conscious that this request was made 20 days ago now and that you
only have a legislated 30 days to provide a decision or to request an
extension of time.
Please respond.
Kind regards,
Emily Lacey
-----Original Message-----
Dear Emily Lacey,
Freedom of Information Request: Acknowledgement
Thank you for your request of 08 March 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
“The most recent version of the "Access and ER Decision Tree Practice
Guide", also titled "Access and Eligibility Reassessment Practice Guide".
Version 1 (V1.0 2022-10-31) of this document was previously released under
FOI 22/23-1046 as DOCUMENT 2”
Processing timeframes
A 30-day statutory period for processing your request commenced from 09
March 2024, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 07 April 2024.
This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.
Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).
Charges
We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [1][NDIA request email] if you have any questions or
need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind regards
Jordyn
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[9][FOI #11212 email]
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[10]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
5. mailto:[FOI #11212 email]
6. mailto:[NDIA request email]
7. mailto:[FOI #11212 email]
8. https://aka.ms/LearnAboutSenderIdentific...
9. mailto:[FOI #11212 email]
10. https://www.righttoknow.org.au/help/offi...
Dear Emily Lacey,
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you require this/these in a different format, please let us
know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Jordyn
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
From: foi <[NDIA request email]>
Sent: Tuesday, April 2, 2024 10:58 AM
To: '[FOI #11212 email]'
<[FOI #11212 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 23/24-0982 – Your request for information – Communication
[SEC=OFFICIAL]
Dear Emily Lacey,
Thank you for your email.
I can confirm that searches are being made in relation to the document you
have requested.
If the statutory timeframe of 30 days is not achievable once the search
results have been reviewed, please be assured that I will reach out to
contact you for either an extension of time or next steps.
I hope you had a great long weekend,
Kind regards,
Jordyn
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [6][NDIA request email]
[7]NDIA logo
[8]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[9]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Emily Lacey <[10][FOI #11212 email]>
Sent: Thursday, March 28, 2024 3:19 PM
To: foi <[11][NDIA request email]>
Subject: Re: FOI 23/24-0982 – Your request for information –
Acknowledgement [SEC=OFFICIAL]
[You don't often get email from
[12][FOI #11212 email]. Learn why this is
important at [13]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
I am conscious that this request was made 20 days ago now and that you
only have a legislated 30 days to provide a decision or to request an
extension of time.
Please respond.
Kind regards,
Emily Lacey
-----Original Message-----
Dear Emily Lacey,
Freedom of Information Request: Acknowledgement
Thank you for your request of 08 March 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
“The most recent version of the "Access and ER Decision Tree Practice
Guide", also titled "Access and Eligibility Reassessment Practice Guide".
Version 1 (V1.0 2022-10-31) of this document was previously released under
FOI 22/23-1046 as DOCUMENT 2”
Processing timeframes
A 30-day statutory period for processing your request commenced from 09
March 2024, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 07 April 2024.
This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.
Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).
Charges
We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [1][NDIA request email] if you have any questions or
need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind regards
Jordyn
Senior FOI Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[14][FOI #11212 email]
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[15]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
6. mailto:[NDIA request email]
10. mailto:[FOI #11212 email]
11. mailto:[NDIA request email]
12. mailto:[FOI #11212 email]
13. https://aka.ms/LearnAboutSenderIdentific...
14. mailto:[FOI #11212 email]
15. https://www.righttoknow.org.au/help/offi...