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Article labels 2

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Dear National Disability Insurance Agency,

As per the Freedom of Information Act I am requesting access to documents within the following scope:

A list of all possible “Article labels” for NDIA documents, including:
- “PACE user role names” (eg. “dc_users_reviewofficer”)
- “Topics” (eg. “t_planchanges”)
- “Case names” (eg. “dc_case_planchange”)
- “Ownership” (eg. “own_sgplanchangesandconnections”)

Article labels can be found found at the end of most Knowledge Articles, between the "Next steps" and "Version control" sections.

This is the second request I'm making for this information. FOI REF 24/25-0520 resulted in a decision that the documents did not exist. I find it highly improbable that a document does not exist or the information couldn't be compiled into a document for release under FOI, as the use of article label tags is standardised across multiple internal documents. It doesn't make sense that the article labels would be conceived of and manually included by document authors without any wider guidance or master list to refer to.

I suggest beginning your search by contacting the authors of the following documents where the article labels have been used to inquire about their origin:

- Knowledge Article Add and link evidence to a case V4 2024-03-08, Amended by JS0082 (FOI 24/25-0754)
- Knowledge Article Check decision legislative timeframes V2.0 2023-11-21, Amended by EMN960 (FOI 24/25-0883)
- Knowledge Article Check eligibility – EI – likely to improve or reduce deterioration of functional capacity or strengthen informal supports V3.0 2024-09-23, Amended by IIW664 (FOI 24/25-0999)
- Knowledge Article How to complete the access request case form V90. 2024-09-25, Amended by JC0088 (FOI 24/25-0754)

It also seems plausible that they are generated automatically by the business system; in which case an administrator should hold the information I'm requesting.

Yours faithfully,

Paul Carter

foi, National Disability Insurance Agency

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Freedom of Information Team  
Complaints Management & FOI Branch 
General Counsel Division  
National Disability Insurance Agency  
E [11][NDIA request email]   
   
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foi, National Disability Insurance Agency

4 Attachments

Dear Paul Carter

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require this in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Kate (KIM627)

A/Assistant Director – Freedom of Information

Non Personals Team

Information Release, Privacy and Legal Operations Branch

Reviews and Information Release Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: Paul Carter <[FOI #13048 email]>
Sent: Tuesday, 15 April 2025 1:33 PM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Article labels 2

 

[You don't often get email from
[6][FOI #13048 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear National Disability Insurance Agency,

 

 

 

As per the Freedom of Information Act I am requesting access to documents
within the following scope:

 

 

 

A list of all possible “Article labels” for NDIA documents, including:

 

- “PACE user role names” (eg. “dc_users_reviewofficer”)

 

- “Topics” (eg. “t_planchanges”)

 

- “Case names” (eg. “dc_case_planchange”)

 

- “Ownership” (eg. “own_sgplanchangesandconnections”)

 

 

 

Article labels can be found found at the end of most Knowledge Articles,
between the "Next steps" and "Version control" sections.

 

 

 

This is the second request I'm making for this information. FOI REF
24/25-0520 resulted in a decision that the documents did not exist. I find
it highly improbable that a document does not exist or the information
couldn't be compiled into a document for release under FOI, as the use of
article label tags is standardised across multiple internal documents. It
doesn't make sense that the article labels would be conceived of and
manually included by document authors without any wider guidance or master
list to refer to.

 

 

 

I suggest beginning your search by contacting the authors of the following
documents where the article labels have been used to inquire about their
origin:

 

 

 

- Knowledge Article Add and link evidence to a case V4 2024-03-08, Amended
by JS0082 (FOI 24/25-0754)

 

- Knowledge Article Check decision legislative timeframes V2.0 2023-11-21,
Amended by EMN960 (FOI 24/25-0883)

 

- Knowledge Article Check eligibility – EI – likely to improve or reduce
deterioration of functional capacity or strengthen informal supports V3.0
2024-09-23, Amended by IIW664 (FOI 24/25-0999)

 

- Knowledge Article How to complete the access request case form V90.
2024-09-25, Amended by JC0088 (FOI 24/25-0754)

 

 

 

It also seems plausible that they are generated automatically by the
business system; in which case an administrator should hold the
information I'm requesting.

 

 

 

Yours faithfully,

 

 

 

Paul Carter

 

 

 

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foi, National Disability Insurance Agency

5 Attachments

Dear Paul Carter

 

Please find attached correspondence and documents in relation to your FOI
request (Our reference: FOI 24/25-1773). If you require these in a
different format, please let us know.

 

As this matter is before the Office of the Australian Information
Commissioner (OAIC) for review, we have copied OAIC into this
correspondence.

 

If you have any questions, please contact us at [1][NDIA request email]

 

Kind Regards

 

Liz

Senior Freedom of Information Officer 

Information Release, Privacy and Legal Operations Branch

Reviews and Information Release Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...

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We don't know whether the most recent response to this request contains information or not – if you are Paul Carter please sign in and let everyone know.