Complaint handling statistics by stage and outcome

Currently waiting for a response from Fair Work Commission, they should respond promptly and normally no later than (details).

Dear Fair Work Commission,

I request access under the Freedom of Information Act 1982 (Cth) to a document containing aggregated statistics on applications received by the Fair Work Commission across three application types (unfair dismissal, general protections, and stop bullying) broken down by the following fields (where recorded and to the extent each is captured in a structured or extractable form):
* Calendar year received
* Application type (unfair dismissal, general protections, or stop bullying)
* Stage or progression reached by the application (for example, lodgement, conciliation or conference held, jurisdictional objection determined, arbitration or hearing, decision or order issued, or other defined stages used by the Commission)
* Finalised or open status
* Outcome category (for example, resolved at conciliation, withdrawn, dismissed for jurisdictional reasons, decided at hearing, certificate issued, order made, or other outcome categories used by the Commission)
* Count (number of applications)

I do not seek access to individual application files, nor any information that would identify individual applicants, respondents, or parties involved in specific matters.

If no such document currently exists, I request that a document be created by extracting this information from the Commission's relevant databases or case management systems, pursuant to section 17 of the FOI Act.

Scope: 1 January 2020 to 31 December 2025.

For clarity, "calendar year" means the period from 1 January to 31 December. For example, an application received on 15 March 2023 should be recorded under calendar year 2023. I request that any document produced clearly state the date logic used.

Yours faithfully,

Ada