Commonwealth Ombudsman

Part of the Prime Minister portfolio and a Federal authority, also called CO

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The Commonwealth Ombudsman safeguards the community in its dealings with Australian Government agencies. The Ombudsman’s office handles complaints, conducts investigations, performs audits and inspections, encourages good administration, and carries out specialist oversight tasks. The Commonwealth Ombudsman is also the Defence Force, Immigration, Law Enforcement, Taxation, Postal Industry, ACT, Overseas Students Ombudsman and Norfolk Island Ombudsman.

45 requests
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Access to operational or administrative documents
Follow up sent to Commonwealth Ombudsman by D on .
MR22/00465 Information Access, Please find submissions in response to Meka Larsen's correspondence of 8 August 2025: https://www.righttoknow.org.au...
DVA complaints details
Response by Commonwealth Ombudsman to Doug Steley on .
OFFICIAL Dear Mr Steley   Please see attached FOI Decision and Documents.   Kind regards Carolina   Legal Team Defence, Investigation...
FOI request - documents
Response by Commonwealth Ombudsman to Robert on .
OFFICIAL   Our ref: FOI-2025-80098   Dear Robert   Freedom of Information request – Acknowledgment   I acknowledge receipt of your emai...
Presentation
Response by Commonwealth Ombudsman to Lex on .
OFFICIAL   Dear Lex,   FOI-2025-80064   Please find attached Freedom of Information access decision and power point presentations.   K...
Presentation
Response by Commonwealth Ombudsman to Lex on .
OFFICIAL Dear Lex   Please see attached decision letter and documents for FOI-2025-80053.   Kind regards   Senior Legal Officer Defence...
Decision notice dated 31 August 2023
Response by Commonwealth Ombudsman to Robert on .
OFFICIAL Our reference: FOI-2024-80046 OAIC reference: MR25/00335   Dear Mr Quashem   Thank you for providing the Office of the Commonwealth...
Documents relating to Iain Anderson’s appointment as Commonwealth Ombudsman
Response by Commonwealth Ombudsman to James Andrew Douglass on .
OFFICIAL Dear Mr Douglass, Please find revised decision and documents for release attached. Kind regards, The Office of the Commonwealth Ombudsman...
FOI-2023-10082 - emails or other communications directed at all staff about the Royal Commission on the Robo-debt Scheme
Follow up sent to Commonwealth Ombudsman by AJB on .
Reference: MR24/00487 I refer to my email of 8 December 2024, which has gone unanswered: https://www.righttoknow.org.au/request/foi_2023_10082_ema...
FOI requests the subject of applications for IC review
Response by Commonwealth Ombudsman to Stephen on .
OAIC reference: MR23/00477 Agency reference: FOI-2023-10039   IC review application about a decision of the Commonwealth Ombudsman   Dear Stephen,...
Documents Relating to the Sharing of DVA Client Information
Response by Commonwealth Ombudsman to noseyrosey on .
OFFICIAL Our Ref: FOI-2024-80054   Dear Nosey   Please see attached decision letter for your Freedom of Information Request dated 18 Decembe...
Complaint handling forum 2024
Response by Commonwealth Ombudsman to Lex on .
OFFICIAL Dear Lex,   Please find attached:  1. Your decision letter  2. Document for release   If you have any questions, you may contact...
FOI-2024-10013 - access to documents
Response by Commonwealth Ombudsman to AJB on .
OFFICIAL Our Ref:2024-801439   Dear AJB   We refer to your request dated 15 July 2024 for documents on the Commonwealth Ombudsman Disclosure...
Freedom of Information Logs - FOI Request
Response by Commonwealth Ombudsman to Watson Norwood on .
OFFICIAL: Sensitive Dear Mr. Norwood,   I refer to your Freedom of Information Request on 6 May 2023 and my email on 24 July 2024.   We are emai...
The Office of the Commonwealth Ombudsman and the FOI Act
Response by Commonwealth Ombudsman to French P on .
Good morning,   Please find attached correspondence in relation to your request.   Regards,   Emily   [1][IMG]   Emily Elliott Senior...
The most up to date version of the Commonwealth Ombudsman's Work Practices Manual for complaint management
Response by Commonwealth Ombudsman to AJB on .
Dear AJB, We have uploaded a copy of the Work Practices Manual on the disclosure log. You can find it here: https://www.ombudsman.gov.au/__data/assets...
Style Guides/Brand Guides/Writing Guides for Commonwealth Ombudsman
Response by Commonwealth Ombudsman to Alex Pentland on .
OFFICIAL Please see attached:   o Binder1_Part2   Warm regards,   Sophia Legal Officer Defence, Investigations, ACT & Legal Branch...
Recruitment of contractor staff for the FOI team
Response by Commonwealth Ombudsman to Cynthia T on .
Ombudsman reference: FOI-2022-10012 Dear Cynthia I refer to my decision on your Freedom of Information request dated 18 March 2022. The third party...
Records of the Office of the Commonwealth Ombudsman’s legal services expenditures for the 2021-2022 financial year
Response by Commonwealth Ombudsman to Stephen on .
OFFICIAL   Dear Stephen   I attach correspondence in relation to your complaint:    1. Decision letter dated 22 March 2023.  2. Document t...
Documents pertaining to procurements CN3761420 and CN3831540
Response by Commonwealth Ombudsman to D on .
OFFICIAL   Dear D   Please see attached:    1. Our Office’s decision letter dated 31 October 2022   Please let me know if you have any...
The Commonwealth Ombudsman is corrupt?
Response by Commonwealth Ombudsman to Tong Maguire on .
OFFICIAL   Dear Tong Maguire   Please find attached the decision and documents in relation to your FOI request.   Kind regards   Steve...
Report of investigation into agency compliance with the Public Interest Disclosure Act 2013
Follow up sent to Commonwealth Ombudsman by Stoyan on .
I would like to withdraw my FOI request. I have located the document that I requested on the Commonwealth Ombudsman's website at https://www.ombu...
Contract and tender notices
Response by Commonwealth Ombudsman to D on .
Our reference: MR22/00818   By email: [FOI #8455 email] Receipt of your IC review application   Thank you for your application for Information...
Recruitment of "Contractor EL1 equivalent in the role of Assistant Director”
Response by Commonwealth Ombudsman to Cynthia T on .
OFFICIAL Dear Cynthia, I refer to my email below providing my decision on your Freedom of Information request dated 29 January 2022. Unfortunately, m...
Corruption in the APS – John Lloyd, Phil Gaetjens and the Commonwealth Ombudsman
Request to Commonwealth Ombudsman by JRoskim. Annotated by justsayno on .
Bravo, I couldn't agree more.
Corrupt John Lloyd….. Julia Taylor, Carmen Miragaya and Claire Witham
Response by Commonwealth Ombudsman to JRoskim on .
OFFICIAL   Dear J Roskim   I attach the following things in response to your Freedom of Information request of 10 January 2022:   o My dec...

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