Complaints against Taxi Drivers Vs. Uber

Ben Fairless made this Freedom of Information request to Taxi Services Commission Victoria

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Taxi Services Commission Victoria.

Dear Taxi Services Commission Victoria,

I would like to know how many complaints have been made to the Commission in 2015 which relate to an alleged Sexual Harrassment/Assault.

How many of these complaints remain open? How many have been referred to another agency? How many have been closed with no action taken, and how many have been closed with action taken against a taxi driver.

In addition, could you please supply ALL complaints made in 2015 in relation to drivers of "Ride Sharing" services (such as Uber), any responses received, and any action taken (if any).

I do not require anyones personal details so these can be excluded from my request.

Please process this request informally if possible. If it's not, can you please advise me how to make a formal Freedom of Information request.

Yours faithfully,

Ben Fairless

Taxi Services Commission Victoria

1 Attachment

Dear Ben

I refer to your email of 16 December 2015 requesting statistics on
complaints received by the Taxi Services Commission in relation to sexual
harassment/assault and ride sharing.

Making a Freedom of Information request

Your request falls under the Freedom of Information Act 1982 (Vic) (FOI
Act). Please note that before we can commence processing your request,
section 17(2A) of the FOI Act provides that an application fee of
$27.20 must accompany each request. 

You can make payment of the application fee by way of a cheque made
payable to the Taxi Services Commission and send it to:

Freedom of Information Officer
Taxi Services Commission
PO Box 1716
Melbourne  VIC  3001

Alternatively, you may submit your request, and make payment, online at:
[1]FOI Online

On receipt of your application fee, a search for documents relevant to
your request will commence and be processed within 45 days, in accordance
with the FOI Act.

The application fee may be waived if paying it would cause you financial
hardship, for instance if  you are the holder of a current Health Care
Card or Pension Benefits Cards. If you wish to apply to have the
application fee waived, you must present a copy of the card in lieu of the
application fee.

Kind regards,

Freedom of Information Officer
Taxi Services Commission
Level 23, 80 Collins Street I Melbourne I Victoria 3000
T. 1800 638 802  F.  +61 3 8683 0771  
E. [email address]
[2]www.taxi.vic.gov.au

From:        Ben Fairless <[FOI #1437 email]>
To:        FOI requests at Taxi Services Commission Victoria
<[Taxi Services Commission Victoria request email]>,
Date:        16/12/2015 12:45 PM
Subject:        Freedom of Information request - Complaints against Taxi
Drivers Vs. Uber

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Dear Taxi Services Commission Victoria,

I would like to know how many complaints have been made to the Commission
in 2015 which relate to an alleged Sexual Harrassment/Assault.

How many of these complaints remain open? How many have been referred to
another agency? How many have been closed with no action taken, and how
many have been closed with action taken against a taxi driver.

In addition, could you please supply ALL complaints made in 2015 in
relation to drivers of "Ride Sharing" services (such as Uber), any
responses received, and any action taken (if any).

I do not require anyones personal details so these can be excluded from my
request.

Please process this request informally if possible. If it's not, can you
please advise me how to make a formal Freedom of Information request.

Yours faithfully,

Ben Fairless

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Please use this email address for all replies to this request:
[FOI #1437 email]

Is [Taxi Services Commission Victoria request email] the wrong address for Freedom of Information
requests to Taxi Services Commission Victoria? If so, please contact us
using this form:
[3]https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[4]https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

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References

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Dear Taxi Services Commission Victoria,

I've now submitted a request via the FOI Online site. I would appreciate the documents being provided via this email address, if you need to contact me regarding my fee waiver request please email [email address] or call the mobile listed in my application.

Yours faithfully,

Ben Fairless