OFFICIAL

 

CASA Reference number: F25/35104

 

Dear Big M

 

I acknowledge receipt of your request for access to documents under
the Freedom of Information Act 1982 (FOI Act). I have taken your request
to be for:

 

“Copies of any complaints made to the Civil Aviation Safety Authority
(CASA) by Mr Gareth Train (deceased).”

  

We received your request on 25 November 2025 and the 30-day statutory
period for processing your request commenced from the day after that date.
You should therefore expect a decision from us by COB Monday 29 December
2025. The period of 30 days may be extended if we need to consult third
parties or for other reasons. We will advise you if this happens.

 

You will be notified of any charges in relation to your request as soon as
possible, before we process any requested documents or impose a final
charge.

 

Please note that information released under the FOI Act may later be
published online on our disclosure log [1]Disclosure log | Civil Aviation
Safety Authority, subject to certain exceptions (e.g personal information
will not be published where this would be unreasonable.)

 

CASA’s practice is to contact you using the email address and phone number
you provided.  Please advise if you would prefer us to use an alternative
means of contact.

 

If you have any questions or need to contact us, please email us
at [2][CASA request email] and quote your internal CASA
Reference number.

 

Kind regards, 

 

Sara McMullen (Ms, they/she)

Freedom of Information Support Officer

Advisory Section, Legal Services Branch

Legal, International and Regulatory Affairs Division
Civil Aviation Safety Authority

13 17 57

GPO Box 2005 CANBERRA ACT 2601
[3]www.casa.gov.au

 

CASA acknowledges the Traditional Custodians of country throughout
Australia and their continuing connection to land, water and community.

We pay our respects to them and their cultures and to their elders past,
present and emerging.

 

 

 

-----Original Message-----
From: Big M <[FOI #14040 email]>
Sent: Tuesday, 25 November 2025 12:12 PM
To: Freedom Of Information <[CASA request email]>
Subject: RMS: Freedom of Information request - Complaints made to CASA by
Gareth Train (deceased)

 

[You don't often get email from
[4][FOI #14040 email]. Learn why this is
important at [5]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Civil Aviation Safety Authority,

 

 

 

Pursuant to the Freedom of information Act 1982 (Cth), I wish to request
access to the following documents:

 

 

 

“Copies of any complaints made to the Civil Aviation Safety Authority
(CASA) by Mr Gareth Train (deceased).”

 

 

 

By way of context, Queensland State Coroner Terry Ryan has recently
published his Findings of Inquest in relation to the deaths of Matthew
Joseph Arnold; Rachel Clare McCrow; Alan Thomas Brendan Dare; Gareth
Daniel Train; Nathaniel Charles Train and Stacey Jane Train (the Inquest).

 

 

 

These findings are publicly accessible on the Queensland Coroners Court
website at:
[6]https://aus01.safelinks.protection.outlo...

 

 

 

At [983] of His Honour’s findings, reference is made to a communication in
which it is said that Mr Gareth Train had lodged complaints with CASA in
relation to aviation activities proximate to his house.

 

 

 

I make this request noting that the existence of the complaints themselves
is a matter within the public domain and that there is a significant
public interest in understanding the circumstances that lead to the deaths
and resultant inquest.

 

 

 

Personal information of persons other than Gareth Train, Nathaniel Train
and Stacey Train may be excluded from this request and treated as
irrelevant. Similarly, I do not require contact details such as physical
addresses, email addresses or phone numbers.

 

 

 

Regards,

 

Big M (pseud.)

 

 

 

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Please use this email address for all replies to this request:

 

[7][FOI #14040 email]

 

 

 

Is [8][CASA request email] the wrong address for Freedom of
Information requests to Civil Aviation Safety Authority? If so, please
contact us using this form:

 

[9]https://aus01.safelinks.protection.outlo...

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[10]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

 

 

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References

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