Content of Parliament House tours

Mark Page made this Freedom of Information request to Department of Parliamentary Services
This authority is not subject to FOI law, so is not legally obliged to respond (details).

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

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Dear Department of Parliamentary Services,

I am seeking the following documents:
- Scripts, guidelines, etc used by Parliament House tour guides
- Training materials used to train Parliament House tour guides
- Any other documents that pertain to the content of Parliament House tours

Please treat this as a request for administrative access. If
for some reason the request cannot be dealt with in this way,
please treat it as a formal application under the Freedom of
Information Act.

Yours faithfully,

Mark Page

DPS Information Requests, Department of Parliamentary Services

Dear Mr Page


This email is to acknowledge that the Department of Parliamentary Services
received a request from you on 1 October 2013 for
information/documentation relating to tours of Parliament House.


Please noted that the Parliament has amended the Parliamentary Service Act
1999 to confirm the intention of Parliament that all parliamentary
departments are excluded from the application of the Freedom of
Information Act 1982 (the FOI Act). The effect of the amended
Parliamentary Service legislation is that, from Friday 28 June 2013, the
FOI Act is taken not to apply and not to have ever applied to the
parliamentary departments and persons who hold, or perform duties of, an
office established under the Parliamentary Service Act.


However, DPS endeavours to respond, where it can, to requests for
information.  DPS will try to provide a response to your request by 31
October 2013. I will let you know if this due date cannot be met.


Naoné Carrel

Assistant Director, Insurance and Legal Liaison

Governance and Business Management Section

Strategy and Performance Branch

Department of Parliamentary Services

P:  02 6277 5074

E: [1][email address]


show quoted sections

Lissaman, Greg (DPS), Department of Parliamentary Services

Dear Mr Page


I manage the Visitor Services section of the Department of Parliamentary
Services.  I have received a request from you seeking information used to
train Parliament House Visitor Services Officers.  I wish to discuss your
query to focus our response to your request.  Please contact me on either
of the phone numbers below to discuss. I look forward to hearing from you.





Greg Lissaman

Director Community Engagement

Parliamentary Experience Branch

Department of Parliamentary Services

T: 02 6277 5023

M: 0422 968 473

E: [1][email address]


This email BCC to Manager Visitor Services


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