Dear Department of Home Affairs,

I would like to request, under the Freedom of Information Act, the number of complaints lodged under the Public Service Act against Department of Immigration staff present on Nauru in connection with the Refugee Processing Centre, broken down by year from 2012 to 2020. Thank you for your assistance.

Yours faithfully,

Eleanor Davey

FOI, Department of Home Affairs

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

show quoted sections

FOI, Department of Home Affairs

OFFICIAL

In reply please quote:
FOI Request: FA 21/08/01019
File Number: OBJ2021/25777

Dear Eleanor Davey,

Acknowledgement of Freedom of Information Access request
I refer to your correspondence received on 20 August 2021 seeking access to documents held by the Department of Home Affairs (the Department) under the Freedom of Information Act 1982 (the FOI Act).

Scope of request
You have requested access to the following:

I would like to request, under the Freedom of Information Act, the number of complaints lodged under the Public Service Act against Department of Immigration staff present on Nauru in connection with the Refugee Processing Centre, broken down by year from 2012 to 2020. Thank you for your assistance..
Your request was received by the Department on 20 August 2021 and has been allocated FOI request number FA 21/08/01019 . Please include your FOI request number in all correspondence with the Freedom of Information Section.
Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date upon which your application was received by the Department.

Your review rights in relation to your request are available on the website of the Office of the Australian Information Commissioner here.
Exclusion of staff details

The Department’s policy is to exclude the personal details of staff not in the Senior Executive Service (SES), as well as the direct contact details of SES staff, contained in documents that fall within scope of an FOI request. If you require personal details of non-SES officers, or direct contact details of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.

Duplicate documents

If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exists.
Publication of document

Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at [Department of Home Affairs request email].

Kind regards,

FOI Officer - Geoff
Freedom of Information
Department of Home Affairs

E: [Department of Home Affairs request email]

OFFICIAL

show quoted sections

Dear FOI,

Could you please send an update about the status of this request (FA 21/08/01019). It is now long overdue. Thank you for your assistance.

Yours sincerely,

Eleanor Davey

FOI, Department of Home Affairs

OFFICIAL

Dear Eleanor Davey,

Thank you for your email enquiring about the progress of your FOI request. 
 
Please be advised that the Department is currently processing a large number of FOI requests.  Our staff are working hard and the Department is committed to processing your request as quickly as possible.
 
A decision on access will be made on your request and you will be notified of this as soon as possible.

Signed electronically

Derek
Position number. 60007884
Freedom of Information
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs

OFFICIAL

show quoted sections

FOI, Department of Home Affairs

2 Attachments

OFFICIAL

In reply please quote:

FOI Request:      FA21/08/01019

File Number:      OBJ2021/25777

 

Dear Eleanor Davey,

 

I refer to your FOI request received on 20 August 2021.  

 

The Department has made a decision on this request. Please find attached
the decision record and any documents released under the FOI Act.  

 

This request has been closed in our system. 

 

Signed electronically

 

Derek

Position number. 60007884

Freedom of Information

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

Department of Home Affairs

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.