Thank you for contacting the Freedom of Information (FOI) team in Services
Australia (the Agency).

This email acknowledges your correspondence and provides some general
information in relation to FOI.

Charges

The Agency will advise you if a charge is payable to process your request
and the amount of any such charge as soon as practicable. No charge is
payable for providing a person with their own personal information.

Your address

The FOI Act requires you to provide us with an address which we can send
notices to. We will send correspondence and notices to your email address.
Please advise us as soon as possible if you wish correspondence to be sent
to another address or if your email address changes.

Administrative release of documents

The Agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

Exclusion of staff details

The Agency is working towards ensuring all staff have a choice about
whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the FOI Act.

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Dear Ms Smith

I refer to your request for documents released on Services Australia's
Disclosure Log under LEX 75843 and LEX 75772.

Your request has been received​ and we will process it as soon as
practicable. 

You can expect the documents from us by 11 December 2023.

Please do not hesitate to contact us if you have any questions. Please use
FOI LEX reference number LEX 77485.

Kind regards 

Amanda

Authorised FOI Decision Maker

Freedom of Information Legal Team, FOI & Review Branch, Legal Services
Division

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Aboriginal and Torres Strait Islander nations.

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References

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Dear Ms Smith,

I refer to your request for documents released on Services Australia’s
disclosure log (LEX 75843 and LEX 75772).

Please find the relevant documents attached. Please let us know if there
are any problems with opening the attachment.

Kind Regards,

Liam, Authorised FOI Decision Maker

FOI & Reviews Branch, Legal Services Division

[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email

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