EOI Error Message - Unable to Login

Elizabeth Woods made this Freedom of Information request to Department of Home Affairs

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Department of Home Affairs,

There is a problem with the Skillselect site. It will not allow login. The message below is received even after submitting all correct details.

There was a problem with the specified user account. Please contact your security contact. (Reference : f22a7e81-0e68-45a7-ba0a-f87b11cde24d )

After having looked online, I have noticed many other users are faced with this problem and subsequently losing EOI Application which seems unacceptable.

Please let me know how this issue can be rectified whilst still keeping EOI Application in tact.

Yours faithfully,
Elizabeth

FOI, Department of Home Affairs

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

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FOI VIC, Department of Home Affairs

OFFICIAL

Good afternoon

I refer to your email below.

The Department’s Freedom of Information Section manages formal requests for access to documents under the Freedom of Information Act 1982 (FOI Act). Your enquiry is general in nature, and this Section of the Department is unable to assist you.

This email address is not the appropriate channel for lodging feedback or general enquiries.

For general enquiries, or status updates on existing visa and citizenship applications, please use:
https://immi.homeaffairs.gov.au/help-sup...

Please note that if you telephone us, there may be a long delay before you can speak to an operator during peak periods.

For feedback in relation a service provided by the Department of Home Affairs, please use:
www.homeaffairs.gov.au/about/contact/pro...

Please note: as I have provided the above information, no further action will be taken on your email.

Kind regards

Peter
Position number: 11453
Authorised FOI Officer
Freedom of Information
E: [email address]

OFFICIAL

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