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HFC Speed Tiers

Henry made this Freedom of Information request to NBN Co Limited

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From: Henry

Delivered

Dear NBN Co Limited,

I am requesting a list of the HFC speed tiers available in each HFC area ID (the ID with the format XXXX-XXXXX).

Ideally this would list each ID and the HFC speed available (100mbps, 250mbps, 1000mbps or if applicable the multiple speed tiers available in each ID area).

Yours faithfully,

Henry

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From: Rohan Singh
NBN Co Limited


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Attachment TEMPLATE FOI RTC and ID request.pdf
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NBN Classification - Commercial

 

Dear Henry

 

Please see attached correspondence in relation to your FOI request.

 

Regards

 

Rohan Singh

Senior Legal Counsel │FOI, Privacy & Knowledge Management

Corporate Advisory and Systems Engineering & Operations Legal Team

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

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From: Henry

Delivered

Dear Rohan Singh,

Thank you for your response.

When the new HFC speed tiers were introduced last month, ISP's were given some form of a document that listed the areas and the HFC speeds that each area would receive.

I should clarify when I speak of HFC speed tiers... these are the new maximum TC-4 speeds that premises can receive over the HFC network, these tiers are 100/40, 250/25 or 1000/50.

It is my understanding that this may have been a spreadsheet. I am not sure of the contents of this document however if such data does ideally it would use the ID code that are used by the NBN. I have posted an example below with the preferred ID:

(an example of a HFC region from inner Brisbane)
CSA ID :CSA400000010134
POI :Bundamba
Area: Charlotte
FSA Code : 4CHL
ID : 4CHL-A0238 (This is the preferred ID)
RollArea: 4CHL-66 (This format of ID is also acceptable)

Obviously if the data is not easily acccessible in that format then any other format would be ideal.

Finally, this data should not be claimed as "commercial activities" given consumers have the ability to look up this exact information on a per property basis via individual ISP websites.
Yours sincerely,

Henry

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From: Rohan Singh
NBN Co Limited

NBN Classification - Commercial

Dear Henry

Thank you for your response. I will revert to you in due course.

Regards

Rohan Singh
Senior Legal Counsel │FOI, Privacy & Knowledge Management
Corporate Advisory and Systems Engineering & Operations Legal Team
Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all the lands upon which we work.
Notice to recipient: This e-mail is intended only to be read or used by the addressee. It is confidential and may contain information that is subject to legal professional privilege or protected by copyright. If you are not the addressee indicated in this message (or responsible for delivery of the message to that person), you may not copy or deliver this message to anyone, and you should destroy this message and kindly notify the sender by reply e-mail. Copyright, confidentiality and legal professional privilege are not waived or lost by reason of mistaken delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may undergo email filtering and virus scanning, including by third party contractors, however, nbn co limited does not guarantee that any email or any attachment is secure, error-free or free of viruses or other unwanted or unexpected inclusions. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of nbn co limited.
PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

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From: Rohan Singh
NBN Co Limited


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Attachment 05.Further RTC.pdf
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NBN Classification - Commercial

Dear Henry

 

Please see my attached correspondence.

 

Regards

 

Rohan Singh

Senior Legal Counsel │FOI, Privacy & Knowledge Management

Corporate Advisory and Systems Engineering & Operations Legal Team

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

F192081

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From: Henry

Delivered

Dear Rohan Singh,

Yes when I say ISP I do mean the Retail Service Providers (RPS's).

If these documents don't specifically align with my request then that is fine, I am happy to make my request for the most recent version of this footprint document.
Yours sincerely,

Henry

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From: Rohan Singh
NBN Co Limited

NBN Classification - Commercial

Dear Henry

Thank you for your response. I will come back to you shortly.

Regards

Rohan Singh
Senior Legal Counsel │FOI, Privacy & Knowledge Management
Corporate Advisory and Systems Engineering & Operations Legal Team
Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all the lands upon which we work.
Notice to recipient: This e-mail is intended only to be read or used by the addressee. It is confidential and may contain information that is subject to legal professional privilege or protected by copyright. If you are not the addressee indicated in this message (or responsible for delivery of the message to that person), you may not copy or deliver this message to anyone, and you should destroy this message and kindly notify the sender by reply e-mail. Copyright, confidentiality and legal professional privilege are not waived or lost by reason of mistaken delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may undergo email filtering and virus scanning, including by third party contractors, however, nbn co limited does not guarantee that any email or any attachment is secure, error-free or free of viruses or other unwanted or unexpected inclusions. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of nbn co limited.
PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING
F192081

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From: Rohan Singh
NBN Co Limited


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Attachment 08.Ack and ADR.pdf
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NBN Classification - Commercial

 

Dear Henry

 

Please see attached correspondence.

 

Regards

 

Rohan Singh

Senior Legal Counsel │FOI, Privacy & Knowledge Management

Corporate Advisory and Systems Engineering & Operations Legal Team

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

F192081

 

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From: Henry

Delivered

Dear Rohan Singh,

I am requesting that the fee be waived on the basis of the request being in the general public interest.

At the time the NBN higher speed tiers were released, numerous news websites detailed tiers however there was limited information provided to the public about where these tiers can be obtained on the HFC network.

As a result, threads on Whirlpool (an online technology forum) have been viewed by over 47,000 unique users with many discussing the locations of the ultra-fast tiers on both the FTTP and HFC networks. Given this large interest online, it is clear that both users of Whirlpool and even the general public would be interested to see how fast their area is without having to search specific addresses, hence my request for the fee to be waived.

As a side note are you also able to give a brief explanation as to why the decision-making time is so high. I'm not very familiar with this FOI stuff however I find it strange that it takes 21.5 hours of decision-making time for a single document. This is more a general curiosity question so if you can't answer it please don't worry.

Yours sincerely,

Henry

Link to this

From: Rohan Singh
NBN Co Limited


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Attachment 10.FOI Fees Decision.pdf
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NBN Classification - Commercial

 

Dear Henry

 

Please see attached correspondence regarding my charges decision.

 

In answer to your informal question regarding the decision-making time, I
refer you to paragraph 11 in my charges decision.  In addition, for your
reference, the scope of your applications covers multiple lengthy
documents, not a single document. 

 

Please let me know if you have any further questions.

 

Regards

 

Rohan Singh

Senior Legal Counsel │FOI, Privacy & Knowledge Management

Corporate Advisory and Systems Engineering & Operations Legal Team

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

F192081

 

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