Legal Service Provider Quarterly Performance Management Framework

Currently waiting for a response from National Disability Insurance Agency, they should respond promptly and normally no later than (details).

Dear National Disability Insurance Agency,

FOI 24/25-1974, document 1 (page 6) states: ‘The NDIA has established and implemented a Legal Service Provider Quarterly Performance Management Framework that ensures regular reporting and feedback is provided to all ART external Legal Service Providers. This ensures that our panel firms embed continuous improvement on NDIA ART matters’

I request:
1) A copy of this framework.
2) Copies of all reporting and feedback provided to ART external legal service providers under this framework.

Yours faithfully,
David Wright