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NBN Fibre Upgrade for my house in South Morang

Som Mukherjee made this Freedom of Information request to NBN Co Limited

We're waiting for Som Mukherjee to read recent responses and update the status.

Som Mukherjee
Delivered

Dear NBN Co Limited,

I am a resident of 4 Stanhope Crescent, South Morang, VIC 3752, currently with a FTTN NBN connection. As of Feb, 2023 NBN has published the list of areas which are eligible for FTTN to FTTP upgrades. South Morang is one of them.

However, upon checking my address on the NBN website today, I see that my premise is NOT eligible for the fibre upgrade. Our family has multiple working professionals who need access to high speed internet, since we have multiple videos conferences to attend.

May I know the timeframe as to when our house will get the fibre upgrade?

Yours faithfully,
Mr. Som Mukherjee

Link to this Report
FOIOfficer, NBN Co Limited

1 Attachment

Dear Som

 

Thank you for your email to nbn’s FOI Officer email address.  I will come
back to you separately regarding your request.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [1][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223049

 

-----Original Message-----
From: Som Mukherjee <[FOI #10102 email]>
Sent: Friday, 24 March 2023 2:09 PM
To: FOIOfficer <[email address]>
Subject: [External] Freedom of Information request - NBN Fibre Upgrade for
my house in South Morang

 

EXTERNAL SENDER – Be cautious opening Links and Attachments

 

Dear NBN Co Limited,

 

I am a resident of 4 Stanhope Crescent, South Morang, VIC 3752, currently
with a FTTN NBN connection. As of Feb, 2023 NBN has published the list of
areas which are eligible for FTTN to FTTP upgrades. South Morang is one of
them.

 

However, upon checking my address on the NBN website today, I see that my
premise is NOT eligible for the fibre upgrade. Our family has multiple
working professionals who need access to high speed internet, since we
have multiple videos conferences to attend.

 

May I know the timeframe as to when our house will get the fibre upgrade?

 

Yours faithfully,

Mr. Som Mukherjee

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[2][FOI #10102 email]

 

Is [3][NBN Co Limited request email] the wrong address for Freedom of Information
requests to NBN Co Limited? If so, please contact us using this form:

[4]https://aus01.safelinks.protection.outlo...

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[5]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. mailto:[FOI #10102 email]
3. mailto:[NBN Co Limited request email]
4. https://aus01.safelinks.protection.outlo...
5. https://aus01.safelinks.protection.outlo...

hide quoted sections

Link to this Report
FOIOfficer, NBN Co Limited

2 Attachments

Dear Som

 

Please see my attached letter.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [1][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223049

 

From: FOIOfficer <[email address]>
Sent: Friday, 31 March 2023 4:49 PM
To: Som Mukherjee <[FOI #10102 email]>
Cc: FOIOfficer <[email address]>
Subject: RE: [External] Freedom of Information request - NBN Fibre Upgrade
for my house in South Morang

 

Dear Som

 

Thank you for your email to nbn’s FOI Officer email address.  I will come
back to you separately regarding your request.

 

Regards

 

Rohan Singh

Freedom Of Information Officer

T 02 9031 3022 | E [2][email address]

Level 13/100 Mount Street, North Sydney NSW 2060

nbn acknowledges and pays respects to the traditional custodians of all
the lands upon which we work.

Notice to recipient: This e-mail is intended only to be read or used by
the addressee. It is confidential and may contain information that is
subject to legal professional privilege or protected by copyright. If you
are not the addressee indicated in this message (or responsible for
delivery of the message to that person), you may not copy or deliver this
message to anyone, and you should destroy this message and kindly notify
the sender by reply e-mail. Copyright, confidentiality and legal
professional privilege are not waived or lost by reason of mistaken
delivery to you. Emails to/from nbn co limited ABN 86 136 533 741 may
undergo email filtering and virus scanning, including by third party
contractors, however, nbn co limited does not guarantee that any email or
any attachment is secure, error-free or free of viruses or other unwanted
or unexpected inclusions. Any views expressed in this message are those of
the individual sender, except where the sender specifically states them to
be the views of nbn co limited.

PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING

FOI2223049

 

-----Original Message-----
From: Som Mukherjee <[3][FOI #10102 email]>
Sent: Friday, 24 March 2023 2:09 PM
To: FOIOfficer <[4][email address]>
Subject: [External] Freedom of Information request - NBN Fibre Upgrade for
my house in South Morang

 

EXTERNAL SENDER – Be cautious opening Links and Attachments

 

Dear NBN Co Limited,

 

I am a resident of 4 Stanhope Crescent, South Morang, VIC 3752, currently
with a FTTN NBN connection. As of Feb, 2023 NBN has published the list of
areas which are eligible for FTTN to FTTP upgrades. South Morang is one of
them.

 

However, upon checking my address on the NBN website today, I see that my
premise is NOT eligible for the fibre upgrade. Our family has multiple
working professionals who need access to high speed internet, since we
have multiple videos conferences to attend.

 

May I know the timeframe as to when our house will get the fibre upgrade?

 

Yours faithfully,

Mr. Som Mukherjee

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[5][FOI #10102 email]

 

Is [6][NBN Co Limited request email] the wrong address for Freedom of Information
requests to NBN Co Limited? If so, please contact us using this form:

[7]https://aus01.safelinks.protection.outlo...

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[8]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[FOI #10102 email]
4. mailto:[email address]
5. mailto:[FOI #10102 email]
6. mailto:[NBN Co Limited request email]
7. https://www.righttoknow.org.au/change_re...
8. https://www.righttoknow.org.au/help/offi...

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Link to this Report
We don't know whether the most recent response to this request contains information or not – if you are Som Mukherjee please sign in and let everyone know.