NBN related complaints

sarah facer made this Freedom of Information request to Department of Communications and the Arts

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Department of Communications and the Arts.

Dear Department of Communications,

I am requesting data and correspondence pertaining to National Broadband Network related complaints from July 2010 until the present.

Yours faithfully,

Sarah Facer

UNCLASSIFIED

Dear Ms Facer

Freedom of Information Request No. 37-1516

Receipt is acknowledged of your email, received by the Department of Communications and the Arts on 26 February 2016, seeking access under the Freedom of Information Act 1982 to:

"data and correspondence pertaining to National Broadband Network related complaints from July 2010 until the present."

The statutory period for processing your FOI request is 30 days, which commenced from the date it was received.

Please contact the FOI Team at [Department of Communications and the Arts request email] if you have any queries.

Yours sincerely

FOI Officer, Office of the General Counsel
Department of Communications and the Arts
tel: +61 2 6271 1277
email: [Department of Communications and the Arts request email]
post: GPO Box 2154 Canberra ACT 2601

-----Original Message-----
From: sarah facer [mailto:[FOI #1649 email]]
Sent: Friday, 26 February 2016 3:20 PM
To: FOI <[email address]>
Subject: Freedom of Information request - NBN related complaints

Dear Department of Communications,

I am requesting data and correspondence pertaining to National Broadband Network related complaints from July 2010 until the present.

Yours faithfully,

Sarah Facer

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #1649 email]

Is [Department of Communications and the Arts request email] the wrong address for Freedom of Information requests to Department of Communications? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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2 Attachments

Dear Ms Facer

Please see attached correspondence from the Department of Communications and the Arts in relation to your Freedom of Information Request of 26 February 2016 (37-1516).

Kind Regards

FOI Officer, Office of the General Counsel
Department of Communications and the Arts
tel: +61 2 6271 1277
email: [Department of Communications and the Arts request email]
post: GPO Box 2154 Canberra ACT 2601

-----Original Message-----
From: FOI
Sent: Monday, 29 February 2016 11:18 AM
To: sarah facer <[FOI #1649 email]>
Subject: RE: Freedom of Information request - NBN related complaints [SEC=UNOFFICIAL]

UNCLASSIFIED

Dear Ms Facer

Freedom of Information Request No. 37-1516

Receipt is acknowledged of your email, received by the Department of Communications and the Arts on 26 February 2016, seeking access under the Freedom of Information Act 1982 to:

"data and correspondence pertaining to National Broadband Network related complaints from July 2010 until the present."

The statutory period for processing your FOI request is 30 days, which commenced from the date it was received.

Please contact the FOI Team at [Department of Communications and the Arts request email] if you have any queries.

Yours sincerely

FOI Officer, Office of the General Counsel Department of Communications and the Arts
tel: +61 2 6271 1277
email: [Department of Communications and the Arts request email]
post: GPO Box 2154 Canberra ACT 2601

-----Original Message-----
From: sarah facer [mailto:[FOI #1649 email]]
Sent: Friday, 26 February 2016 3:20 PM
To: FOI <[email address]>
Subject: Freedom of Information request - NBN related complaints

Dear Department of Communications,

I am requesting data and correspondence pertaining to National Broadband Network related complaints from July 2010 until the present.

Yours faithfully,

Sarah Facer

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #1649 email]

Is [Department of Communications and the Arts request email] the wrong address for Freedom of Information requests to Department of Communications? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

-------------------------------------------------------------------------------

NOTICE: This email message is for the sole use of the intended recipient(s)
and may contain confidential and privileged information. Any unauthorized
review, use, disclosure or distribution is prohibited. If you are not the
intended recipient, please contact the sender by reply email and destroy all
copies of the original message.

This message has been content scanned by the Axway MailGate.

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hide quoted sections