Perfectly Normal Applicant

Dear National Disability Insurance Agency,

I request all documents in NDIA’s possession relating to cognitive behavioural therapy as a treatment for ADHD.

This request is limited to current and/or final documents that remain in effect and are dated on or after 1 January 2022

Yours faithfully,

Me

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team. 
 
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required. 
 
Participant Information 
Did you know the NDIA has other ways to access the documents and
information that we hold? 
 
 
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110. 
 
 
Please visit our [1]Access to Information webpage to find out more about
accessing information through: 

* The [2]Participant Information Access (PIA) scheme 
 
* The [3]Information Publication Scheme (IPS) 
 
* The [4]myplace portal for participants    
 
* The [5]myplace portal for providers 

Access to Data 
 
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information. 
 
 
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email] 
 
Further Information 
 
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information 
 
 
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110. 
 
 
Kind regards    
 
 
Freedom of Information Team  
Complaints Management & FOI Branch 
General Counsel Division  
National Disability Insurance Agency  
E [11][NDIA request email]   
   
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.  

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References

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1. https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
7. mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://www.ndis.gov.au/
11. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Dear Me

 

Freedom of Information Request: Acknowledgement

 

Thank you for your request of 7 March, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your Request

 

You have requested access to:

 

“ I request all documents in NDIA’s possession relating to cognitive
behavioural therapy as a treatment for ADHD.

 

This request is limited to current and/or final documents that remain in
effect and are dated on or after 1 January 2022.”

 

Irrelevant Information

 

Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.

 

Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?

 

Processing Timeframes

 

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 8 March 2025. This
30-day period expires on 6 April 2025.

 

The 30-day period can be extended in a number of ways, including with your
agreement.

 

Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests. I am therefore seeking your agreement to a 30-day
extension of time under section 15AA of the FOI Act. If you agree to this
extension, the new due date for us to decide on your request will be 6 May
2025.

 

If you do not agree and we are unable to process your request within the
30-day period expiring on 6 April 2025, we will be deemed to have refused
your request and you will not have a right to seek internal review of that
decision. You will, however, retain your right to external review by the
Australian Information Commissioner.

 

Please let us know if you agree by 18 March 2025.

 

Disclosure Log

 

Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.

 

If you have any concerns about the publication of the documents you have
requested, please contact me.

 

Next steps

 

Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.

 

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

 

In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].

 

Regards

 

Mykal

Freedom of Information Officer

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E [2][NDIA request email]

 

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

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Perfectly Normal Applicant

Dear foi,

Ordinarily I would agree to the extension but I would like the documents in the timeframe. I’d prefer OAIC review of deemed refusal to be available in 30 days not 60.

You’re welcome to apply to OAIC for extension but I understand understaffing is not an accepted reason

May I suggest NDIA does not seek an extension, plugs away at it, and hopefully the NDIA decision, albeit out of time, is before the OAIC gets to it

Yours sincerely,

Me

Perfectly Normal Applicant

Dear foi,

I have sought OAIC review of the deemed refusal MR25/00684

Yours sincerely,

Perfectly Normal Applicant

foi, National Disability Insurance Agency

4 Attachments

Dear Me

 

Thank you for your request for information. 

 

Please find attached correspondence in relation to your request. 

 

If you require this in a different format, please let us know.  

 

Please contact us at [1][NDIA request email] if you have any questions or
require help. 

 

Kind regards 

 

Patrick 

Senior FOI Officer 

Information Release, Privacy and Legal Operations Branch  

Reviews and Information Release Division 

National Disability Insurance Agency 

E [2][NDIA request email]    

[3]NDIA logo 

[4]LGBTIQA+ rainbow graphic 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

[5]Aboriginal and Torres Strait Islander flags graphic 

 

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Perfectly Normal Applicant

Dear National Disability Insurance Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of National Disability Insurance Agency's handling of my FOI request 'NDIA cognitive behavioural therapy'.

Thank you for processing the application. I will admit the decision is unexpected. NDIA currently refuses permanency because of no/insufficient CBT. But apparently, there is no internal guidance to this effect and/or about ADHD and CBT at all.

I note there is an OAIC review on foot. If NDIA would like to treat this as an internal review anyway that may assist.

My grounds are:
1. Request search again, given ‘nil docs’ seems inherently unlikely
2. The scope should not be interpreted unduly narrowly. For example, if there is a current document but it’s dated before 1 January 2022, the review decision should include that as a current document and/or note that a different date range may produce different results

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/n...

Yours faithfully,

Perfectly Normal Applicant

foi, National Disability Insurance Agency

Dear Perfectly Normal Applicant

Thank you for your email requesting an Internal Review (IR) for FOI 24/25-1474.

Review application
Unfortunately, our team will be unable to complete an IR for FOI 24/25-1474 as the original FOI request was not processed within the statutory timeframe and is now considered as being "deemed access refusal" and therefore you do not have internal review rights.

If you would like to seek a review of the deemed access refusal decision, your next step is to seek an external review with the Office of the Australian Information Commissioner (OAIC).

If you have any questions please reach out so we may assist.

Kind regards,

Rebecca (REM471)
Senior FOI Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [NDIA request email]

The NDIA acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them and their cultures and to Elders past, present and emerging.

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