NDIS Internal Review Request Queue (December 2025 - FY 2025-26 Q2 end)

Currently waiting for a response from National Disability Insurance Agency, they should respond promptly and normally no later than (details).

Dear National Disability Insurance Agency,

I request access to this information under the Freedom of Information Act.

1. At 31 December 2025, the total number of internal review requests and/or persons awaiting an internal review decision, and;

a). The number of internal review requests/persons that have been awaiting a decision for 60 days or less.

b). The number of internal review requests/persons that have been awaiting a decision for 61-90 days.

c). The number of internal review requests/persons that have been awaiting a decision for 91 days or more.

--------------------

Please be aware that I have changed the day ranges in b). and c). compared to what was in two of my earlier requests, FOI 24/25-1939 (completed) and FOI 25/26-0122 (awaiting decision) — but is the same as what was requested in FOI 25/26-0958 (awaiting decision).

Thank you,

Stuart

foi, National Disability Insurance Agency

3 Attachments

Dear Stuart,

 

Freedom of Information Request: Acknowledgement

 

Thank you for your request on 1 January 2026, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your Request

 

You have requested access to:

 

"...I request access to this information under the Freedom of Information
Act.

 

1. At 31 December 2025, the total number of internal review requests
and/or persons awaiting an internal review decision, and;?

 

a). The number of internal review requests/persons that have been awaiting
a decision for 60 days or less.?

 

b). The number of internal review requests/persons that have been awaiting
a decision for 61-90 days.?

 

c). The number of internal review requests/persons that have been awaiting
a decision for 91 days or more...."

  

Processing Timeframes

 

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 2 January 2026. This
30-day period expires on 2 February 2026.

  

Irrelevant Information

 

Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.

 

Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?

  

Next steps

 

I have completed some preliminary work on your request; however, your
matter will be allocated to an authorised FOI decision-maker for any
further action. The decision-maker may need to contact you to discuss a
range of matters, including refining the scope of your request.

 

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

 

In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].

 

Kind regards,

 

Adam

Freedom of Information Officer – Triage and Early Resolution

Information Access and Privacy

Reviews and Information Release Division

National Disability Insurance Agency

E [2][email address]

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past and
present.

 [5]Aboriginal and Torres Strait Islander flags graphic

 

 

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