NDIS Internal Review Request Queue (December 2025 - FY 2025-26 Q2 end)
Dear National Disability Insurance Agency,
I request access to this information under the Freedom of Information Act.
1. At 31 December 2025, the total number of internal review requests and/or persons awaiting an internal review decision, and;
a). The number of internal review requests/persons that have been awaiting a decision for 60 days or less.
b). The number of internal review requests/persons that have been awaiting a decision for 61-90 days.
c). The number of internal review requests/persons that have been awaiting a decision for 91 days or more.
--------------------
Please be aware that I have changed the day ranges in b). and c). compared to what was in two of my earlier requests, FOI 24/25-1939 (completed) and FOI 25/26-0122 (awaiting decision) — but is the same as what was requested in FOI 25/26-0958 (awaiting decision).
Thank you,
Stuart
Dear Stuart,
Freedom of Information Request: Acknowledgement
Thank you for your request on 1 January 2026, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
"...I request access to this information under the Freedom of Information
Act.
1. At 31 December 2025, the total number of internal review requests
and/or persons awaiting an internal review decision, and;?
a). The number of internal review requests/persons that have been awaiting
a decision for 60 days or less.?
b). The number of internal review requests/persons that have been awaiting
a decision for 61-90 days.?
c). The number of internal review requests/persons that have been awaiting
a decision for 91 days or more...."
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 2 January 2026. This
30-day period expires on 2 February 2026.
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Next steps
I have completed some preliminary work on your request; however, your
matter will be allocated to an authorised FOI decision-maker for any
further action. The decision-maker may need to contact you to discuss a
range of matters, including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Kind regards,
Adam
Freedom of Information Officer – Triage and Early Resolution
Information Access and Privacy
Reviews and Information Release Division
National Disability Insurance Agency
E [2][email address]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past and
present.
[5]Aboriginal and Torres Strait Islander flags graphic
Dear Stuart
Just following up from my previous emails, like FOI 25/26-1705, the Data
and Analytics Branch have advised that the data for this request will
likely not be finalised until mid-February.
As such I am contacting you to request your agreement to a 30-day
extension of time under 15AA of the FOI Act. If you agree to this
extension, it will bring the due date for us to provide a decision on this
request to 2 March 2026.
Could you please respond to advise if you agree to this extension of time
by COB Friday 23 January 2026.
Kind regards
Patrick (PHO293)
Senior Information Access Officer
Information Access & Privacy Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [1][NDIA request email]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[4]Aboriginal and Torres Strait Islander flags graphic
From: foi
Sent: Tuesday, 6 January 2026 1:23 PM
To: 'Stuart' <[FOI #14152 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 25/26-1706 (Stuart 13) [LEXD 14353] – Your Request for
Information – Acknowledgement
Dear Stuart,
Freedom of Information Request: Acknowledgement
Thank you for your request on 1 January 2026, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
"...I request access to this information under the Freedom of Information
Act.
1. At 31 December 2025, the total number of internal review requests
and/or persons awaiting an internal review decision, and;?
a). The number of internal review requests/persons that have been awaiting
a decision for 60 days or less.?
b). The number of internal review requests/persons that have been awaiting
a decision for 61-90 days.?
c). The number of internal review requests/persons that have been awaiting
a decision for 91 days or more...."
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 2 January 2026. This
30-day period expires on 2 February 2026.
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Next steps
I have completed some preliminary work on your request; however, your
matter will be allocated to an authorised FOI decision-maker for any
further action. The decision-maker may need to contact you to discuss a
range of matters, including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [5][NDIA request email].
Kind regards,
Adam
Freedom of Information Officer – Triage and Early Resolution
Information Access and Privacy
Reviews and Information Release Division
National Disability Insurance Agency
E [6][email address]
[7]NDIA logo
[8]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past and
present.
[9]Aboriginal and Torres Strait Islander flags graphic
Dear Patrick,
I agree to the 30 day extension for FOI 25/26-1706, bringing the due date to 2 March 2026.
Yours sincerely,
Stuart