Dear National Disability Insurance Agency,

Please provide a copy of the DB Results/NDIS conflict of interest statement and assessment.

I understand the NDIS Mobile application has just been launched:
https://www.ndis.gov.au/about-us/policie...
https://www.linkedin.com/posts/national-...

DB Results appears to be the developer and contract provider for the NDIS mobile Application:
https://www.righttoknow.org.au/request/d...
https://www.righttoknow.org.au/request/n...

DB Results' staff
https://dbresults.com.au/who-we-are/our-...

apparently hold senior/executive roles at the NDIS, such as the Director Solutions Architecture
https://www.linkedin.com/in/rallas/

Whom appears to be publicly celebrating awards from their CEO at DB Results:
https://www.linkedin.com/posts/rallas_th...

while seemingly a full time employee/contractor at the NDIS.

This seems to be a significant, real conflict of interest

The Australian Public Service Commission states:
5.1.1 The public is entitled to have confidence in the integrity of their public officials, and to know that an Australian Public Service (APS) employee's personal interests do not conflict with his or her public duties.
5.1.2 The APS Code of Conduct (the Code) requires employees to take reasonable steps to avoid any conflict of interest, real or apparent, in connection with their employment.
5.1.3 A real conflict of interest occurs where there is a conflict between the public duty and personal interests of an employee that improperly influences the employee in the performance of his or her duties.
5.1.4 An apparent conflict of interest occurs where it appears that an employee's personal interests could improperly influence the performance of his or her duties but this is not in fact the case.
5.1.5 The appearance of a conflict can be just as damaging to public confidence in public administration as a conflict which gives rise to a concern based on objective facts.

https://www.apsc.gov.au/publication/aps-...

Yours faithfully,

Maria

foi, National Disability Insurance Agency

Hello and thank you for writing to the FOI inbox.

 

Please be advised that during the upcoming holiday period, the NDIA
offices will be closed from Friday 24 December 2021 until Tuesday 4
January 2022.

 

As such, if you make an FOI request that falls due during this period, we
will be unable to process it by the relevant deadline. Our FOI officers
will be in touch to discuss a short extension of time with you to allow
for processing as quickly as possible.

 

If we receive an FOI request from you during the period of shut down,
noted above, our staff will not be able to commence processing the matter
or respond to any queries until Tuesday 4 January 2022.

 

If you are requesting your personal documents only, please consider
submitting your request through [1][email address] or
through our [2]Participant Information Access (PIA) web-form.

 

Kind regards 

 

NDIA FOI Team
Email: [3][email address]

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References

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3. mailto:[email address]

foi, National Disability Insurance Agency

1 Attachment

Dear Maria

 

Freedom of Information request - Acknowledgement

 

Thank you for your request of 22 December 2021, under the Freedom of
Information Act 1982 (FOI Act) for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your request

You have requested access to the following documents about the National
Disability Insurance Scheme (NDIS):

 

“Please provide a copy of the DB Results/NDIS conflict of interest
statement and assessment.”

 

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

 

Processing timeframes

A 30-day statutory period for processing your request commenced from 24
December 2021, in accordance with section 15(2A)(c) of the FOI Act.

 

Due to the NDIA’s reduced activity period between Christmas and New Year
and the impact of the evolving COVID-19 situation affecting our agency
operations, we are seeking your agreement to extend the processing time by
an additional 14 days under section 15AA of the FOI Act. If you agree to
this extension, you can expect to receive a decision from us on or before
4 February 2021.

If you do not agree to the proposed extension of time, or you do not
provide a response to our request, we may need to seek an extension of
time with the Information Commissioner under section 15AB of the FOI Act.
Therefore, we ask that you please provide a response by 10 January 2021.

Charges

We may apply a processing charge to your request and will advise you if a
charge is payable as soon as practicable. We will not apply charges if you
are requesting your own personal information.

 

Disclosure Log

Please note that information released under the FOI Act may be published
on the Agency’s disclosure log located on our website, subject to certain
exceptions.

 

If you wish to raise any concerns about the publication of information
concerning your request, please contact us.

 

Further assistance

Should you have any queries about this matter, please do not hesitate to
contact us via email at [1][NDIA request email]

 

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

 

Kind Regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

 [3]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

 

show quoted sections

foi, National Disability Insurance Agency

1 Attachment

Dear Maria

 

We refer to the below correspondence, sent earlier today, which contained
the incorrect dates.

 

The updated acknowledgement, with correct dates, now follows.

 

We apologise for the inconvenience and look forward to your response by 10
January 2022.

 

 

 

Freedom of Information request - Acknowledgement

 

Thank you for your request of 22 December 2021, under the Freedom of
Information Act 1982 (FOI Act) for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your request

You have requested access to the following documents about the National
Disability Insurance Scheme (NDIS):

 

“Please provide a copy of the DB Results/NDIS conflict of interest
statement and assessment.”

 

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

 

Processing timeframes

A 30-day statutory period for processing your request commenced from 24
December 2021, in accordance with section 15(2A)(c) of the FOI Act.

 

Due to the NDIA’s reduced activity period between Christmas and New Year
and the impact of the evolving COVID-19 situation affecting our agency
operations, we are seeking your agreement to extend the processing time by
an additional 14 days under section 15AA of the FOI Act. If you agree to
this extension, you can expect to receive a decision from us on or before
4 February 2022.

If you do not agree to the proposed extension of time, or you do not
provide a response to our request, we may need to seek an extension of
time with the Information Commissioner under section 15AB of the FOI Act.
Therefore, we ask that you please provide a response by 10 January 2022.

Charges

We may apply a processing charge to your request and will advise you if a
charge is payable as soon as practicable. We will not apply charges if you
are requesting your own personal information.

 

Disclosure Log

Please note that information released under the FOI Act may be published
on the Agency’s disclosure log located on our website, subject to certain
exceptions.

 

If you wish to raise any concerns about the publication of information
concerning your request, please contact us.

 

Further assistance

Should you have any queries about this matter, please do not hesitate to
contact us via email at [1][NDIA request email]

 

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

 

Kind Regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

 [3]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

 

show quoted sections

Dear foi,

Sorry, I didn't know essential government services like the NDIS closed over Christmas and New Year holidays.

My FOI request still stands. I look forward to an update and the document/s requested.

Yours sincerely,

Maria

Irene Nicolaou,

6 Attachments

Dear Maria

 

Please see attached correspondence.

 

Regards

 

[1][IMG]   Irene Nicolaou  |  Director

Investigations and Compliance
Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW
2001  |  [2]oaic.gov.au

[3][email address]
[4][IMG] | [5][IMG] | [6][IMG] |   [7]Subscribe to OAICnet
newsletter

 

 

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5. https://www.linkedin.com/company/office-...
6. https://twitter.com/OAICgov
7. https://www.oaic.gov.au/media-and-speech...

National Disability Insurance Agency

2 Attachments

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be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
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foi, National Disability Insurance Agency

2 Attachments

Dear Maria

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require these in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you

 

Kind regards

 

Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]