Dear Mike,

Your request has come through to the RTI Unit. I have included some
information about Right to Information and Information Privacy access
applications below, which may assist you in accessing information from
Council.

Right to Information and Information Privacy Applications

To help us process your Right to Information (RTI) or Information Privacy
(IP) request, please complete the attached application form and give us
enough information to identify the documents you are seeking.

To apply for information held by the City of Gold Coast under the RTI Act
or the IP Act, you need to:

o complete the attached application form (PDF), sign it where indicated,
and return it to us, by either:

Email:         [email address]

Post:          City of Gold Coast
PO Box 5042
GOLD COAST MC 9726

·         ensure you provide an address where we can send written
correspondence (postal address or email address); and,

·         provide an original certified copy of your identification (if
the information you are requesting contains your personal information).

Fees

For RTI access applications, we will issue you a Notice to Pay for the
application fee. This fee cannot be waived. There is no application fee
for IP applications. You may also need to pay processing or access
charges. We will notify you of these once we have received and reviewed
your application. More information about RTI application fees and charges,
is available [1]here.

Certified Identity Documents

An original certified copy is considered valid if it is witnessed by a
lawyer, notary public, or a [2]Justice of the Peace or Commissioner for
Declarations.

Certified identity documents can be emailed or posted.

Examples of ID include:

·         birth certificate

·         driver licence

·         identifying page of current passport

·         18+ card

·         photographic student ID card from a recognised educational
institution

·         birth extract

·         marriage certificate

·         naturalisation certificate or citizenship certificate

·         immigration papers or other documents issued by the Commonwealth
Department of Immigration and Border Protection.

Applying on Someone’s Behalf

If someone is acting as your agent or on your behalf, they must also
provide evidence that they have authority to act on your behalf and a
certified copy of their ID.

Information to provide

You need to give us enough information about the documents you are
requesting to help us identify them. If you don’t give us enough
information, it may delay the processing of your application. The type of
information you need to provide will depend on the type of documents you
are after.

Further Information

Further information about Right to Information and Information Privacy
access applications is available from the [3]Office of the Information
Commissioner.

If you have any questions, please do not hesitate to contact us.

 

 

 

 

Kind Regards,

 

 

Rob Brandon 
Right to Information Decision Maker 
Chief Risk and Audit Office

Strategy People and Performance

City of Gold Coast
PO Box 5042 Gold Coast Mail Centre Qld 9726
[4]cityofgoldcoast.com.au

 

-----Original Message-----
From: Mike Malone <[FOI #11193 email]>
Sent: Monday, 4 March 2024 9:42 AM
To: City of Gold-Coast-MAIL <[email address]>
Subject: Right to Information request - Noise Complaint 946235 file

 

This email originates outside of the City of Gold Coast's email system. If
suspicious, report it using the 'Report Email' button.

 

 

 

Dear Gold Coast City Council,

 

In 2021 this complaint was dealt with by Council testing and it was
determined the spa noise subject of the complaint was not compliant for
operation beyond 7pm. It is being claimed that a file note supports their
use of the spa until 10pm regardless of the test results. I need the file
to determine if this is actually the case as Council will not provide
information to me and the spa is now being operated into the evening well
beyond 7pm.

 

Yours faithfully,

 

Mike Malone

 

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Please use this email address for all replies to this request:

[5][FOI #11193 email]

 

Is [6][Gold Coast City Council request email] the wrong address for Right to
Information requests to Gold Coast City Council? If so, please contact us
using this form:

[7]https://urldefense.com/v3/__https://www....

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[8]https://urldefense.com/v3/__https://www....

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

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Council of the City of Gold Coast - confidential communication

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intended solely for the use of the addressee. If you are not the intended
recipient be advised that you have received this email in error and that
any use, dissemination, forwarding, printing or copying of this email and
any file attachments is strictly prohibited. If you have received this
email in error, please immediately notify us. You must destroy the
original transmission and its contents. Before opening or using
attachments, check them for viruses and defects. The contents of this
email and its attachments may become scrambled, truncated or altered in
transmission. Please notify us of any anomalies. Our liability is limited
to resupplying the email and attached files or the cost of having them
resupplied.

References

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3. https://www.oic.qld.gov.au/
4. http://www.cityofgoldcoast.com.au/
5. mailto:[FOI #11193 email]
6. mailto:[Gold Coast City Council request email]
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