Number of Clients who have their Social Media comments monitored and number of clients who have briefs about them sent to the Minister as a result.

Keith Owen made this Freedom of Information request to Department of Human Services

The request was refused by Department of Human Services.

From: Keith Owen

Delivered

Dear Department of Human Services,

I respectfully request data on the total number of Clients who have their files reviewed as a result of making critical statements against the Department of Human Services and the number of 'briefs' sent to the Minister for Human Services, the Hon Alan Tudge MP as a result of making critical statements against the Department of Human Services.

With respect to this data, I request a break up of numbers based on each Arm of the Department of Human Services:

1. Centrelink Clients

2. Family Tax Benefit Clients

3. Child Support Clients

Yours faithfully,

Keith Owen
on behalf of "Child Support Australia - Time for Reform and Fairness"

Link to this

From: FOI.LEGAL.TEAM
Department of Human Services


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Attachment LEX 29262 Communication 24AB Notification.pdf
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Dear Mr Owen,

 

Please find attached correspondence relating to your Freedom of
Information request.

 

Kind regards,

 

Charlotte

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services

[1][email address]

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From: Keith Owen

Delivered

Dear FOI.LEGAL.TEAM,

The information sought has it's genesis from a statement the Secretary for DHS made to the Senate Estimates Committee recently where she stated that DHS reviews statements made about the Department of Human Services clients statements in the media including Social Media.

Katherine Campbell specifically stated that DHS Employees review client's files and send a brief to the Minister for Human Services the Hon Alan Tudge MP.

We want to know how many clients of the Child Support arm of DHS have had their files reviewed as a result of making critical statements about the Child Support arm of the Department of Human Services.

We wish to know specifically if any clients have had their files 'reviewed' by the Department and as a result either the file or a brief of the client was sent to the Minister for clients who are members of the group "Child Support Australia - Time for Reform and Fairness", or any other activist group seeking reform of the Child Support Arm of the Department of Human Services.

The information we seek is very specific. If an appropriate response is not provided at the end of the 28 review period, we shall forward a representative complaint to the Office of the Information Commissioner.

Yours sincerely,

Keith Owen

Link to this

From: FOI.LEGAL.TEAM
Department of Human Services


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Attachment LEX 29262 Registration Acknowledgement Letter.pdf
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Dear Mr Owen

 

Please find attached correspondence regarding your recent Freedom of
Information request.

 

Kind regards,

 

Charlotte

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services

[1][email address]

[2]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01CE26E6.4AB93B70

show quoted sections

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

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From: FOI.LEGAL.TEAM
Department of Human Services


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Dear Mr Owen,

 

In relation to this request, I have noticed that the acknowledgment letter
sent on 1 May 2017 provided a decision due date of 22 May 2017. This date
does not take into consideration the time taken to consult with you
regarding your request.

 

On 26 April 2017 the department notified you of a formal consultation
period under section 24AB of the FOI Act. On the same day you provided a
response to this correspondence. Under the FOI Act the time taken to
consult with you regarding your request is not included in the 30 day
processing period under the FOI Act. Therefore the time taken to process
your request recommenced on 27 April 2017.

 

You can expect a final decision in relation to this request tomorrow,
Tuesday 23 May 2017.

 

Kind regards,

 

Charlotte

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services

[1][email address]

[2]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01CE26E6.4AB93B70

show quoted sections

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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1. mailto:[email address]

Link to this

From: FOI.LEGAL.TEAM
Department of Human Services


Attachment image001.png
1K Download

Attachment LEX 29262 Decision Decision Letter Final.pdf
95K Download View as HTML


Dear Mr Owen,

 

Please find attached correspondence regarding your Freedom of Information
request.

 

Kind regards,

 

Charlotte

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services

[1][email address]

[2]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01CE26E6.4AB93B70

show quoted sections

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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Things to do with this request

Anyone:
Department of Human Services only: