Number of complaints and PIDs submitted to Education Qld Integrity Unit

The request was partially successful.

Dear Queensland Department of Education and Training,

Could you please share data from the Integrity and Employee Relations Unit (formerly Safety and Integrity) for each year 2019 to 2022 which lists:

1. the total number of complaints received by intake and assessment in each year
2. the total number of public interest disclosures made in each year
3. the number of complaints internally referred for further action / investigation in each year
4. the number of substantiated complaints in each year
5. the number of complaints where no further action was required in each year
7. the number of complaints referred to external authorities such as the QPS or CCC in each year
8. the number of unresolved complaints (ie no outcome provided to the complainant)

Yours faithfully,

Anonymous

KALAS, Stephannie, Queensland Department of Education

Dear Colleagues

I acknowledge receipt of your email. Your email has been forwarded to the relevant department area to consider under the Department's 'Administrative Access Scheme for Central Office and Regional Offices'.

Kind regards

Stephannie Kalas
A/Manager, Information Release
Legal Services

Office of the Director-General
Department of Education
P: 07 3513 5857
E: [email address]
Level 22 | Education House | 30 Mary Street | Brisbane QLD 4000
PO Box 15033 | City East QLD 4002

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-----Original Message-----
From: Anonymous <[FOI #10519 email]>
Sent: Tuesday, 1 August 2023 9:59 AM
To: ADMINLAW, rti <[email address]>
Subject: Right to Information request - Number of complaints and PIDs submitted to Education Qld Integrity Unit

Dear Queensland Department of Education and Training,

Could you please share data from the Integrity and Employee Relations Unit (formerly Safety and Integrity) for each year 2019 to 2022 which lists:

1. the total number of complaints received by intake and assessment in each year 2. the total number of public interest disclosures made in each year 3. the number of complaints internally referred for further action / investigation in each year 4. the number of substantiated complaints in each year 5. the number of complaints where no further action was required in each year 7. the number of complaints referred to external authorities such as the QPS or CCC in each year 8. the number of unresolved complaints (ie no outcome provided to the complainant)

Yours faithfully,

Anonymous

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The Department of Education carries out monitoring, scanning and blocking of emails and attachments sent from or to addresses within the Department of Education for the purposes of operating, protecting, maintaining and ensuring appropriate use of its computer network. It is your responsibility to ensure that this email does not contain and is not affected by computer viruses, defects or interference by third parties or replication problems (including incompatibility with your computer system).

The Department of Education does not accept any responsibility for any loss or damage that may result from reliance on, or the use of, any information contained in the email and any attachments.

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COLE, Caroline, Queensland Department of Education

Good morning,

 

Thank you for your email requesting data from the Integrity and Employee
Relations Unit for the period 2019 – 2022 listing the following:

o Total number of complaints received each year
o Total number of public interest disclosures made each year
o Number of complaints internally referred for further
action/investigation in each year
o Number of substantiated complaints each year
o Number of complaints where no further action was required each year
o Number of complaints referred to external authorities such as the QPS
or CCC in each year
o Number of unresolved complaints

 

Some information relating to your request can be found online at the
following sources:

o The Department’s Annual Reports, which contain various information
pertaining to integrity:
[1]https://qed.qld.gov.au/publications/repo...
o The Public Service Commission’s Conduct and Performance Data, which
can be filtered by Department and year:
[2]https://www.forgov.qld.gov.au/human-reso...
o The Crime and Corruption Commission Allegations Data Dashboard, which
can be filtered by Department and year:
[3]https://www.ccc.qld.gov.au/corruption/co...
o The Queensland Ombudsman Annual Report, which contains a Public
Interest Disclosure Oversight Report:
[4]https://www.ombudsman.qld.gov.au/about-u...
o The Department’s Open Data Portal, which contains Departmental
investigations and misconduct cases prior to 2014:
[5]https://www.data.qld.gov.au/dataset/work...

 

Should you wish to access specific data held by the Department, you can
either:

 a. Contact [6][email address] to make a request for
administrative access; or
 b. lodge a formal application under the Right to Information Act 2009
(Qld). For further information about lodging a Right to Information
application, please visit [7]https://www.rti.qld.gov.au/

 

Kind Regards,

 

Caroline Cole

A/Manager, Information Release

 

Legal Services Branch

Department of Education

 

P: (07) 3513 5862

E: [8][email address]

Level 22 | Education House | 30 Mary Street | Brisbane QLD 4000

 

***************************************************************************************************

IMPORTANT: This email and any attachments may contain legally privileged,
confidential or private information, and may be protected by copyright.
You may only use or disclose this information if you are the intended
recipient(s) and if you use it in an authorised way. No other person is
allowed to use, review, alter, transmit, disclose, distribute, print or
copy this email and any attachments without appropriate authorisation.

If you are not the intended recipient(s) and the email was sent to you by
mistake, please notify the sender immediately by return email or phone,
destroy any hardcopies of this email and any attachments and delete it
from your system. Any legal privilege and confidentiality attached to this
email is not waived or destroyed by that mistake.

The Department of Education carries out monitoring, scanning and blocking
of emails and attachments sent from or to addresses within the Department
of Education for the purposes of operating, protecting, maintaining and
ensuring appropriate use of its computer network. It is your
responsibility to ensure that this email does not contain and is not
affected by computer viruses, defects or interference by third parties or
replication problems (including incompatibility with your computer
system).

The Department of Education does not accept any responsibility for any
loss or damage that may result from reliance on, or the use of, any
information contained in the email and any attachments.

***************************************************************************************************

References

Visible links
1. https://qed.qld.gov.au/publications/repo...
2. https://www.forgov.qld.gov.au/human-reso...
3. https://www.ccc.qld.gov.au/corruption/co...
4. https://www.ombudsman.qld.gov.au/about-u...
5. https://www.data.qld.gov.au/dataset/work...
6. mailto:[email address]
7. https://www.rti.qld.gov.au/
8. mailto:[email address]

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