Numbers of long reports for NDIS planners to read
Dear National Disability Insurance Agency,
recently, NDIA CEO Rebecca Falkingham, who appeared before Senate Estimates on Thursday morning 27/2/2025, is reported to have said "my staff can’t read 280 page reports that they get” in relation to writing statements of participants supports for NDIS participants.
Please provide the number of reports that NDIS planners have received with page lengths in the ranges a) 100-149, b) 150-199, c) 200-249, d) 250-299, e) 300+
over each year from 2020.
Yours faithfully,
Bob Buckley
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Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
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Dear Bob Buckley,
Freedom of Information Request: Acknowledgement
Thank you for your request of 06 March 2025, made under the Freedom of
Information Act 1982 (FOI Act), for information held by the National
Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
"...recently, NDIA CEO Rebecca Falkingham, who appeared before Senate
Estimates on Thursday morning 27/2/2025, is reported to have said "my
staff can’t read 280 page reports that they get” in relation to writing
statements of participants supports for NDIS participants.
Please provide the number of reports that NDIS planners have received with
page lengths in the ranges a) 100-149, b) 150-199, c) 200-249, d) 250-299,
e) 300+
over each year from 2020..."
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 7 March 2025. This
30-day period expires on 5 April 2025. We will let you know if the
timeframe is extended.
Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests due to a very high volume. We apologise for the
delays.
Disclosure Log
Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.
If you have any concerns about the publication of the documents you have
requested, please contact me.
Next steps
Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Regards,
Saoirse Greaves
She/Her
Triage Officer – Triage and Early Resolution
Complaints Management and FOI Branch
National Disability Insurance Agency
[2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
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Dear foi,
My request asks for numbers; it does not relate to any names. I can confirm NDIA staff
members’ surnames and contact details are not relevant to my request; such details are irrelevant
to my request for access.
Yours sincerely,
Bob Buckley
Dear Bob Buckley
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require this in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Kate (KIM627)
A/Assistant Director – Freedom of Information
Non Personals Team
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Bob Buckley <[6][FOI #12887 email]>
Sent: Wednesday, 12 March 2025 10:00 AM
To: foi <[7][NDIA request email]>
Subject: Re: FOI 24/25-1476 – Your request for information –
Acknowledgement [SEC=UNOFFICIAL]
[You don't often get email from
[8][FOI #12887 email]. Learn why this is
important at [9]https://aka.ms/LearnAboutSenderIdentific... ]
Dear foi,
My request asks for numbers; it does not relate to any names. I can
confirm NDIA staff
members’ surnames and contact details are not relevant to my request; such
details are irrelevant
to my request for access.
Yours sincerely,
Bob Buckley
-----Original Message-----
Dear Bob Buckley,
Freedom of Information Request: Acknowledgement
Thank you for your request of 06 March 2025, made under the Freedom of
Information Act 1982 (FOI Act), for information held by the National
Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
"...recently, NDIA CEO Rebecca Falkingham, who appeared before Senate
Estimates on Thursday morning 27/2/2025, is reported to have said "my
staff can’t read 280 page reports that they get” in relation to writing
statements of participants supports for NDIS participants.
Please provide the number of reports that NDIS planners have received with
page lengths in the ranges a) 100-149, b) 150-199, c) 200-249, d) 250-299,
e) 300+
over each year from 2020..."
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 7 March 2025. This
30-day period expires on 5 April 2025. We will let you know if the
timeframe is extended.
Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests due to a very high volume. We apologise for the
delays.
Disclosure Log
Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.
If you have any concerns about the publication of the documents you have
requested, please contact me.
Next steps
Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Regards,
Saoirse Greaves
She/Her
Triage Officer – Triage and Early Resolution
Complaints Management and FOI Branch
National Disability Insurance Agency
[2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
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2. [11]mailto:[NDIA request email]
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dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
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