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Official diary/calendar for Assistant Secretary Community Policy & Research

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Dear Department of Veterans' Affairs,

I request for the purposes of the FOI Act copy of the Assistant Secretary Community Policy & Research’s official diary and/or calendar entries for 16 October 2023 and 5 February 2024, that can be produced using computers ordinarily available to the Department.

I also request copy of any email or Teams entry of the Assistant Secretary Community Policy & Research made between 1 October 2023 and 10 February 2024 that has “DDVA HREC” or “HREC” in it.

The names of any individual who is not a SES employee of the Department is irrelevant as are signatures, emails, phone numbers and desk locations.

Where a document produced contains information which is not official information but personal private activity then that part is irrelevant and may be removed.

As there has been significant media reporting on this matter please ensure that the FOI decision and documents released are accessible for all, consistent with the purpose and object of Right to Know.

Yours faithfully,

Jenny

INFORMATION.ACCESS, Department of Veterans' Affairs

2 Attachments

Dear Jenny,

 

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

 

'...I request for the purposes of the FOI Act copy of the Assistant
Secretary Community Policy & Research's official diary and/or calendar
entries for 16 October 2023 and 5 February 2024, that can be produced
using computers ordinarily available to the Department.

I also request copy of any email or Teams entry of the Assistant Secretary
Community Policy & Research made between 1 October 2023 and 10 February
2024 that has "DDVA HREC" or "HREC" in it.

The names of any individual who is not a SES employee of the Department is
irrelevant as are signatures, emails, phone numbers and desk locations.

Where a document produced contains information which is not official
information but personal private activity then that part is irrelevant and
may be removed.

As there has been significant media reporting on this matter please ensure
that the FOI decision and documents released are accessible for all,
consistent with the purpose and object of Right to Know...'

 

Your request was received by the department on 19 February 2024 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

 

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

 

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

 

Charges

 

If the Department considers that a charge will apply to your request, you
will be notified within 14 days of an estimate of the charges that will
apply to your request for non-personal information before we process any
requested documents or impose a final charge.

 

Your address

 

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #11144 email]  . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

 

Disclosure log

 

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

 

Further assistance

 

If you have any questions about your request, please email
[2][DVA request email]

 

Yours sincerely

 

 

Kevin| Information Access Officer

Position 62373493

Information Access Unit

Ministerial, International & Stakeholder Relations Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[3][DVA request email]

[4]www.dva.gov.au 

[5]cid:image008.jpg@01D8EA24.8F7FA8A0

[6]cid:image009.jpg@01D8EA24.8F7FA8A0

 

References

Visible links
1. mailto:[FOI #11144 email]
2. mailto:[DVA request email]
3. mailto:[DVA request email]
4. http://www.dva.gov.au/

INFORMATION.ACCESS, Department of Veterans' Affairs

2 Attachments

Dear Jenny,

 

Thank you for your Freedom of Information (FOI) request, received by the
Department of Veterans’ Affairs (the Department) on 19 February 2024. The
scope of your request is a follows:

             

‘...I request for the purposes of the FOI Act copy of the Assistant
Secretary Community Policy & Research’s official diary and/or calendar
entries for 16 October 2023 and 5 February 2024, that can be produced
using computers ordinarily available to the Department.

 

I also request copy of any email or Teams entry of the Assistant Secretary
Community Policy & Research made between 1 October 2023 and 10 February
2024 that has “DDVA HREC” or “HREC” in it.

 

The names of any individual who is not a SES employee of the Department is
irrelevant as are signatures, emails, phone numbers and desk locations.

 

Where a document produced contains information which is not official
information but personal private activity then that part is irrelevant and
may be removed.

 

As there has been significant media reporting on this matter please ensure
that the FOI decision and documents released are accessible for all,
consistent with the purpose and object of Right to Know...’

 

The purpose of this correspondence is to notify you that a practical
refusal reason exists, with regards to your request, on that grounds that
processing your request is likely to result in a substantial and
unreasonable diversion of the Department’s resources from its other
operations (section 24AA(1)(a)(i) of the FOI Act).

 

As explained in the attached document, please consider revising your
request to make it more manageable, for example, by providing narrowing
the scope of the second part of your request.

 

Please provide your response via return email by 19 March 2024 (14 days
from the date of this notification) in order for us to continue processing
your request.

 

Please be aware that if you decline to refine the scope of your request,
your request may result in a practical refusal decision.

 

Please get in touch if you have any questions regarding this process.

 

Kind regards,

 

Cassandra | A/g Assistant Director

Information Access Unit 

Ministerial, International & Stakeholder Relations Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

 

1800 VETERAN (1800 838 372)

E: [1][DVA request email]

W: [2]dva.gov.au

 

[3]cid:image007.jpg@01D97E71.443616E0

 

 

References

Visible links
1. mailto:[DVA request email]
2. https://www.dva.gov.au/about-us/overview...

Dear A/AD Cassandra,

You gave notice of a request consultation today claiming that 78 documents identified in scope, of less than 200 pages, would if processed create an unreasonable burden for the Department.

Reviewing past determinations of the Information Commissioner as to what number of pages/documents would be a un unreasonable burden to process for an agency indicates that 78 documents of 200 pages in total is well below that threshold.

It is also well below the number of pages/documents the Department has previously released under a single FOI decision.

LEX 55101 for example released over 600 pages of in a bundle of documents (in excess of 78) that contained numerous information relating to third party business and personal details, and the Department did not make a practical refusal or request consultation in respect of that FOI or others like it.

So it does not appear that your request consultation is genuine. It seems its purpose is only to unlawfully interfere with access otherwise required to be provided under the FOI Act.

As the request consultation was issued today, and its extension of time provisions do not commence until tomorrow, I give response that the FOI is not withdrawn or varied as the Department has not met its onus to demonstrate reasonably that processing of this FOI would be unreasonable. The documents identified by the Department (200 pages compromising 78 documents) is well below other FOIs the Department processed (in excess of 600 pages) without any such practical refusal claim being made for those FOIs.

As I have responded to you today telling you the request is not withdrawn, the request consultation has ceased today as outlined by section 24AB(8) and no extension of time applies to this FOI.

Yours sincerely,

Jenny

Dear INFORMATION.ACCESS,

My FOI of 19 February 2024, which the Department acknowledged on 20 February 2024, was required by section 15(5)(b) of the FOI Act to have received a decision today as the request consultation concluded the same day notice was given.

Yet again the Department of Veterans’ Affairs has forced another FOI to received a deemed refusal response, as a way of unlawfully preventing access to official documents. I still have not received a decision to my FOI of 17 November 2023, despite your Assistant Director Joshua saying on 19 January that a decision was imminent. This is the fourth deemed refusal response in as many weeks.

It is no surprise there is a Royal Commission investigating DVA, with such unethical inappropriate behaviour of the Department that it has displayed here.

Yours sincerely,

Jenny

Dear INFORMATION.ACCESS,

Is there a reason you have still not responded to the notice of your failure to provide a decision, even though weeks have passed?

Is this just rudeness on your part, or something more sinister?

These multiple failures by DVA to give decisions in the times specified by the FOI Act is a deliberate and intentional strategy it now is demonstrated. Is flouting your statutory obligations just how DVA operates? The Royal Commission was long overdue it seems.

Yours sincerely,

Jenny

Dear INFORMATION.ACCESS,

Is there a reason you have still not responded to the notice of your failure to provide a decision, even though months have passed?

Is this just rudeness on your part, or something more sinister?

These multiple failures by DVA to give decisions in the times specified by the FOI Act is a deliberate and intentional strategy it now is demonstrated. Is flouting your statutory obligations just how DVA operates? The Royal Commission was long overdue it seems.

Yours sincerely,

Jenny

Dear INFORMATION.ACCESS,

I request copy of the record of administration of this FOI you registered as LEX 65295, which I can see from other FOIs here you can produce from LEX, to see why such an unreasonable and excessive delay occurred to not give access.

Yours sincerely,

Jenny

INFORMATION.ACCESS, Department of Veterans' Affairs

6 Attachments

Good afternoon Jenny,

 

Thank you for your emails regarding your FOI request with the Department.

 

I am able to provide you with an update regarding your case.

 

We have reconsidered whether a practical refusal reason exists on the
grounds of the request being too voluminous. This was originally
considered because the business area responsible for this case has a small
number of staff and the sourcing and reviewing of documents would have
posed a significant burden to their everyday processes.

 

We have proceeded to identify a number of documents which are potentially
within scope of your request and are undertaking our initial review. This
is taking longer than anticipated due to staffing pressures within the
Department.

 

I thank you for your patience while we undertake this process and hope to
be able to provide you with a decision on this matter shortly.

 

Kind regards,

 

Cassandra | A/g Assistant Director

Position Number: 62258141

Information Access Unit 

Ministerial, International & Stakeholder Relations Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

 

[1]cid:image008.jpg@01D9F770.FFEAB530

[2]cid:image013.png@01DA8F1A.881A0820[3]cid:image001.png@01DA10AE.79E29FA0 [4]Linkedin
Icon Svg Download : Linkedin Logo Vector at GetDrawings | Free
...[5]Youtube, Logo Youtube, Logo Youtube PNG, Logo Youtube Vektor, Logo
...            

P: 1800 VETERAN (1800 838 372)

E: [6][DVA request email]

W: [7]www.dva.gov.au 

[8]cid:image007.jpg@01D97E71.443616E0

 

 

 

show quoted sections

Dear INFORMATION.ACCESS,

You have issued the same type of response previously to FOIs that still months later have no decision - the worst being one FOI from November last yeae.

These type of meaningless responses that give no date as to when these long overdue FOI decisions will be made are just deceptive and unethical.

Yours sincerely,

Jenny

INFORMATION.ACCESS, Department of Veterans' Affairs

2 Attachments

Dear Jenny,

 

The Department of Veterans' Affairs (the Department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

 

'...I request copy of the record of administration of this FOI you
registered as LEX 65295, which I can see from other FOIs here you can
produce from LEX, to see why such an unreasonable and excessive delay
occurred to not give access...'

 

Your request was received by the Department on 23 April 2024 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

 

Administrative access

 

The Department considers that your request is more appropriately processed
under administrative access arrangements. Where requests are made under
the FOI Act, the Department is required to consider whether any exemptions
apply to the material, preventing its release. The Department must also
prepare a formal statement of reasons for the decision.

As your request relates to your own personal information, with your
agreement, the above requirements will not apply. If you agree to the
administrative access arrangements, please reply to this email by 6 May
2024 acknowledging your agreement for the Department to process your
request administratively and withdrawing your request under the FOI Act.
The Department endeavours to make decisions on administrative access
requests within 30 days, however please note the Department is currently
experiencing a high volume of requests and your request may exceed 30
days.

 

Charges

 

If the Department considers that a charge will apply to your request, you
will be notified within 14 days of an estimate of the charges that will
apply to your request for non-personal information before we process any
requested documents or impose a final charge.

 

Disclosure log

 

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

 

Your address

 

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #11144 email]  . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

 

Further assistance

 

If you have any questions about your request, please email
[2][DVA request email]

 

We look forward to receiving your response to our request for your
agreement to process your request under administrative access
arrangements.

 

Yours sincerely

 

 

Kevin| Information Access Officer

Position 62373493

Information Access Unit

Client and Information Access Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[3][DVA request email]

[4]www.dva.gov.au 

[5]cid:image008.jpg@01D8EA24.8F7FA8A0

[6]cid:image009.jpg@01D8EA24.8F7FA8A0

 

References

Visible links
1. mailto:[FOI #11144 email]
2. mailto:[DVA request email]
3. mailto:[DVA request email]
4. http://www.dva.gov.au/

We don't know whether the most recent response to this request contains information or not – if you are Jenny please sign in and let everyone know.