Policy or approval allowing icare or its contractors to withhold full staff names and use first name and initial when dealing with injured workers.
Dear Insurance & Care NSW,
Can you share with us:
Any policy, procedure, guideline or formal approval held by icare that authorises icare staff or contracted insurance providers to use a first name and initial, or otherwise withhold their full name, when making or communicating decisions that affect injured workers.
Yours faithfully,
Jack
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OFFICIAL
Dear Jack
I trust you are well.
Thank you for your email. Icare acknowledges your email and is considering your request for information. We will respond in due course.
Kind Regards,
Carolyn
Compliance Specialist
Carolyn Y
Compliance Speciaiist
Risk +ACY- Compliance
GPO Box 4052, Sydney NSW 2001
icare.nsw.gov.au
OFFICIAL
-----Original Message-----
From: Jack +ADw-foi+-request-14273-f7e20acf+AEA-righttoknow.org.au+AD4-
Sent: Saturday, 7 February 2026 11:12 PM
To: GIPA, icare +ADw-gipa+AEA-icare.nsw.gov.au+AD4-
Subject: Government Information (Public Access) request - Policy or approval allowing icare or its contractors to withhold full staff names and use first name and initial when dealing with injured workers.
Dear Insurance +ACY- Care NSW,
Can you share with us:
Any policy, procedure, guideline or formal approval held by icare that authorises icare staff or contracted insurance providers to use a first name and initial, or otherwise withhold their full name, when making or communicating decisions that affect injured workers.
Yours faithfully,
Jack
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This message and any attached files is intended solely for the use of the individual or entity to whom it is addressed and may contain information that is privileged, confidential, proprietary and/or exempt from disclosure under applicable law. Personal and health information is highly sensitive. You should not disclose or retain such information unless you have consent or are authorised by law. If you are not the intended recipient of this message, please delete all copies and notify the sender. Any views expressed in this message are not necessarily the views of Insurance and Care NSW.