Process for determining immunisation status of children aged 14 and over

Sandra Legro made this Freedom of Information request to Department of Human Services

The request was partially successful.

From: Sandra Legro

Delivered

Dear Department of Human Services,

Due to recent events I am requesting information regarding the process and procedure used by Centrelink when determining the immunisation status of a child once they reach the age of 14 years old.

It appears the immunisaton records of children once they reach the age of 14 is no longer linked for the purposes of family tax benefits and the supplements payable after reconciliation at the end of a taxation year.

When this record is no longer linked it is necessary to again provide proof to centrelink of immunisation status.

If this record is proof enough for it to be determined a parent is eligible for full family tax payments for the years the child in question is aged 10 11 12 and 13, and considering there is no further immunisations required after the age of 13 then why is this record not kept within the centrelink file to determine continued eligibility?

I find it hard to understand why reaching the age of 14 suddenly unlinks these records and creates another barrier to eligibility that is not necessary in determining if a child is fully immunised when for several years records have been held by the same department determining full eligibility.

Is this process undertaken on an automatic computer system?
Have the full implications of adding this layer of red tape been fully assessed?
Why is it necessary for a 14 year old who is not an adult nor reached the age where a payment is claimed individually and not by a parent to create an online file that opens them to ""the system'' so young?

Is this technique being used to gather details of our youth separately when they are not of a adequate age to sign any legal documents or such?

Why is this necessary at all?

Yours faithfully,
Sandra Legro

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From: FOI.LEGAL.TEAM
Department of Human Services


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Attachment LEX29024 Communication s24AB cannot identify documents.pdf
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Dear Ms Legro,

 

Please find attached our correspondence regarding your Freedom of
Information request.

 

Kind regards

 

Chris

FOI Practitioner

FOI and Litigation Branch | Legal Services Division
Department of Human Services

Email: [1][email address]

[2]cid:image004.png@01D1B4D9.510E2740

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

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Bill Tarte left an annotation ()

Have DHS been in touch with you or you with them between your initial request and the notice above? Seems very, very wrong to have gone straight to a 24ab notice without assisting you at all to correct your scope to capture the document(s) you have requested.

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Locutus Sum left an annotation ()

@BillTarte The applicant has NOT been issued with a s 24AB notice. The decision maker, says that they might have to issue a s 24AB notice if the scope of the request is not made clearer. The applicant is invited to clarify the scope of the request and to discuss the problem with the decision maker before 4 May 2017.

Note to the applicant: If you do not contact the decision maker at the FOI team, then your request might be refused. If you contact the decision maker, they will help you to understand the problem with your request and help you to solve the problem.

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From: Sandra Legro

Delivered

Dear FOI.LEGAL.TEAM,

I would like to request a document that identifies the procedure or policy that

A) determines immunisation status for a child within the centrelink system for the purposes of family tax benefit eligibility when aged 13yrs and 11 months - ie the method of checking this status.

and
B) how this compares with how the same determination is made after a child turns 14yrs old.
ie the method of checking immunisation status.

and
C) if a valid immunisation status is achieved at the age of the last immunisation required, then why is this record not kept on file on a continuous basis while under care of the parent.

NOTE. if a child has a valid immunisation status at aged 13 then that valid immunisation status would continue on.. why is it necessary to supply this very same record again once reaching the age of 14, when it would be contained within an the parents file history and records already.

Last of all
D) Is this part of a automated system?

I hope this meets your requirements.

Kind Regards
Sandra

Yours sincerely,

Sandra Legro

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From: Sandra Legro

Delivered

Dear FOI.LEGAL.TEAM,

I refer to previous correspondence and wish to amend my request regarding

D) Is this a automated system and change it to read

Policy documents that outline the human involved steps taken in this determination process
Policy documents that outline the computer/software/automatic process involved in this determination process.

Yours sincerely,

Sandra Legro

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From: FOI.LEGAL.TEAM
Department of Human Services


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Attachment LEX29024 Communication Charges letter.pdf
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Dear Ms Legro,

 

Please find attached our correspondence regarding your request.

 

Please note that the documents you requested are in the process of being
made publicly available. If you wish to withdraw your request, please do
so by replying to this email. We will then advise you and provide you with
the relevant links as soon as the documents become available to the
public.

 

Kind regards

 

Chris

FOI Practitioner

FOI and Litigation Branch | Legal Services Division
Department of Human Services

Email: [1][email address]

[2]cid:image004.png@01D1B4D9.510E2740

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

 

 

 

 

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From: Sandra Legro

Delivered

Dear FOI.LEGAL.TEAM,

I am willing to pay the fee. Please advise where i make this payment

Yours sincerely,

Sandra Legro

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Justin Warren left an annotation ()

The letter says you need to mail them a cheque or money order. It's in the section marked Option A.

The address to post the thing to is the Address for correspondence on page 3.

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From: FOI.LEGAL.TEAM
Department of Human Services


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Dear Ms Legro,

 

I refer to the above matter. Please be advised that the documents you are
seeking are now publicly available.

 

These include the following operational guides:

 

·        [1]Immunisation requirements for Family Tax Benefit (FTB) Part A
supplement 007-11010040; and

·        [2]Viewing a child's immunisation status and updating
immunisation overrides 011-10170030.

 

We have also been advised by the relevant line area within the department
that the methods of determining the immunisation status for Family Tax
Benefit for a child of 13 years and 11 months do not change when a child
reaches 14 years.

 

As your requested documents are now accessible within the public domain,
your request is now considered withdrawn by operation of the FOI Act.

 

If you have any concerns or issues, please let us know.

 

Kind regards

 

Chris

FOI Practitioner

FOI and Litigation Branch | Legal Services Division
Department of Human Services

Email: [3][email address]

[4]cid:image004.png@01D1B4D9.510E2740

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

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1. http://operational.humanservices.gov.au/...
2. http://operational.humanservices.gov.au/...
3. mailto:[email address]

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Sandra Legro left an annotation ()

Thanks for pointing out the payment options. I am glad i didnt end up paying though.

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