Request for documents released as part of application no: FOI 24/25-0952
Dear National Disability Insurance Agency,
Could you please provide the documents released under FOI in application number 24/25-0952?
Yours faithfully,
Liam Thatcher
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
7. mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://www.ndis.gov.au/
11. mailto:[NDIA request email]
lthatch left an annotation ()
Hey Ben, thanks for the annotation! I had a quick search and spotted that too when the reference number showed up in the search index, but it looks like that one is for the next application in the FOI log and I couldn't spot it in the email thread. This application I believe is about material used to inform SIL decisions rather than nursing supports.

Ben (Right to Know) left an annotation ()
Thanks for pointing that out Liam! That is absolutely something we need to fix, and I've created a bug report to track the problem. You can follow it here: https://github.com/openaustralia/rightto...
lthatch left an annotation ()
Hey Ben, think I cracked it (and we can blame the NDIA!). Looks like they used the wrong reference code when sharing decision documents.
That meant it showed up in the search index but was hidden in the main text of the emails. The wrong reference number only seems to have cropped up in the docs attached to the email from the agency on the 13/5/2025.
Hope that saves some time bug-hunting!
Dear Liam Thatcher
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the following documents:
· 24/25 - 0952 – Document – Disclosure Log.
Kind regards,
Poojan
Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch.
Reviews and Information Release Division
National Disability Insurance Agency
E [1][NDIA request email]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
Ben (Right to Know) left an annotation ()
Hi Liam,
I searched the FOI request number on Right to Know. I found this request which might contain the details you're after: https://www.righttoknow.org.au/request/k...
If these are all the documents you're after, I would suggest withdrawing this request. You can do that on the site by:
1. Click "Actions", then "Update the status of this request"
3. Click the last option: "I would like to withdraw this request"
4. Send a quick email to the authority telling them that you've found the documents on Right to Know and you're happy to withdraw your request.
Withdrawing a request if you've already found the information reduces the amount of work the authority has, which ultimately helps others who have outstanding requests.
Thanks,
Ben - Right to Know team