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Summary of approved and rejected claims for compensation on lost and damaged parcels covered by the initial $100 insurance.

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Dear Australian Postal Corporation,

I am requesting a summary of how many insurance claims were made against lost or damaged parcels. I would like to limit the data to parcels that were insured for the initial value of $100 (no extra insurance purchased). Could this number be broken into approved and denied claims please. I am not looking for a specific date range, newest available data preferred. I would prefer it to be broken into financial or calendar year. I would also prefer a summary for at least three years.

For example....
2019 - 2000 claims made, 1000 denied, 1000 approved
2018 - 3000 claims made, 1500 denied, 1500 approved
2017 - 1500 claims made, 1000 denied, 500 approved

Yours faithfully,

Bic Rurr

Australian Postal Corporation

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foi, Australian Postal Corporation



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foi, Australian Postal Corporation

1 Attachment

Dear Bic,

 

Find attached correspondence for your attention.

 

Regards,

 

Freedom of Information Team

Australia Post

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