Summary of ESTA emergency calls

JM made this Freedom of Information request to Victorian Emergency Services Telecommunications Authority

Response to this request is long overdue. By law, under all circumstances, Victorian Emergency Services Telecommunications Authority should have responded by now (details). You can complain by requesting an internal review.

JM
Delivered

Dear Victorian Emergency Services Telecommunications Authority,

I am working on a data analysis project for my studies, could you please provide access to records of 000 calls since the later date of either 1 January 2005 or the date of the oldest infringement in the current record keeping system.

For each call, please provide the following classes of information:
-The service requested,
-The cause,
-The suburb of the caller,
-The suburb of the incident,
-The date,
-The time of day to the minute,
-The priority assigned,
-The duration, and
-The outcome.

If any of these classes of information are not readily extractable, from the current record keeping system, or have the potential to cause privacy issues, please omit them from the request.

Could you please provide the documents in a machine-readable format such as csv or json.

Thank you very much for your assistance.

Yours faithfully,

JM

Link to this Report
ESTA Information, Victorian Emergency Services Telecommunications Authority

Hello

 

Thank you for your email to ESTA. This inbox is only monitored during
business hours, Mon-Fri. If yours is a media inquiry please telephone the
team on our media line 1300 783 462 as we cannot guarantee a timely
response to emails to this address. For other inquiries we will get back
to you as soon as we can. For urgent matters you can call us via the ESTA
switchboard on 03 8656 1200. If you need emergency police, fire or
ambulance services, call Triple Zero (000).

 

Regards

ESTA

PRIVATE & CONFIDENTIAL: The content of this correspondence and any
attachments may be private and confidential, intended only for use of the
individual or entity named. If you are not the intended recipient of this
message you must not read, forward, print, copy, disclose, use or store in
any way the information this e-mail or any attachment contains. If you are
not the intended recipient, please notify the sender immediately and
delete or destroy all copies of this e-mail and any attachments. Our
organisation respects the privacy of individuals. For a copy of our
privacy policy please go to our website www.esta.vic.gov.au

Link to this Report