Summary of training and competencies for NDIS Planners
Dear National Disability Insurance Agency,
Can the NDIA please provide a summary of training and competencies for NDIS Planners and indicate how frequently these are reviewed in the light of changes to legislation and operational guidelines. Do front of house staff receive specific training in current best evidence based trauma informed practices and disability specific awareness ? If so what checks are made to ensure that learnings are integrated into every day work ?
Yours faithfully,
David Harraway
Dear David Harraway,
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request on 14 August 2025, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
“…FOI Request:
Can the NDIA please provide a summary of training and competencies for
NDIS Planners and indicate how frequently these are reviewed in the light
of changes to legislation and operational guidelines. Do front of house
staff receive specific training in current best evidence based trauma
informed practices and disability specific awareness ? If so what checks
are made to ensure that learnings are integrated into every day work ?…"
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Please let us know if you agree by 22 August 2025.
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Kind regards,
Bree
Triage Officer – Triage and Early Resolution
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
[3][NDIA request email]
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-----Original Message-----
From: David Harraway <[FOI #13489 email]>
Sent: Thursday, 14 August 2025 8:15 AM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Summary of training and
competencies for NDIS Planners
[You don't often get email from
[6][FOI #13489 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
Can the NDIA please provide a summary of training and competencies for
NDIS Planners and indicate how frequently these are reviewed in the light
of changes to legislation and operational guidelines. Do front of house
staff receive specific training in current best evidence based trauma
informed practices and disability specific awareness ? If so what checks
are made to ensure that learnings are integrated into every day work ?
Yours faithfully,
David Harraway
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