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Template of the "deed of undertaking" signed by outsourced personnel with the ATO.

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Dear Australian Taxation Office,

I request access to the following document under the Freedom of Information Act 1982:

The current template or pro forma version of the "deed of undertaking" (or any similarly titled document) that personnel engaged by outsourced service providers, such as Probe Operations Pty Ltd (ABN 94 624 615 925), are required to sign directly with the Australian Taxation Office as a condition of their engagement.

I am seeking the version of this document that has been in use from 1 July 2024 to the date of this request.

Yours faithfully,

Equitas

FOI, Australian Taxation Office

1 Attachment

Dear Applicant,

Please see attachment.

Yours faithfully,
ATO FOI Team

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FOI, Australian Taxation Office

1 Attachment

Dear Applicant,

 

Please see the attached.

 

 

Yours faithfully,

FOI team

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Dear FOI Team,

Thank you for your correspondence of 3 November 2025 regarding my Freedom of Information request dated 9 October 2025.

To assist in the timely processing of my request, I wish to provide a clarification.

The document I am seeking is the pro forma or template version of the "Deed of Undertaking" (or similarly titled document).

I am seeking the blank, standard document that personnel are required to sign, not a completed or executed deed from any specific individual or external provider(s).

While my original request mentioned Probe Operations Pty Ltd as an example of the type of service provider whose personnel would sign such a deed, the template document itself is generic and would not contain any specific commercial-in-confidence or personal information related to that company.

Given that the document requested is a standard, blank administrative template, I ask that the request be processed on the basis that third-party consultation is not required.

I hope this clarification is helpful and allows for a decision to be made within the original statutory timeframe.

Yours faithfully,
Nathan Brunne

FOI, Australian Taxation Office

Dear Applicant,

 

Thank you for providing further clarification with respect to your FOI
request.

 

Can you please confirm that you are seeking the pro forma or template
version of the "Deed of Undertaking" which would have been published as
part of the open approach to market SPC-       6894.

 

If this is the case, I respectfully request that you reconsider agreeing
to a 14-day extension of the processing time of your FOI request so that
we can retrieve the document you are seeking.

 

Yours faithfully,

FOI team

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Dear FOI Team,

Thank you for your email.

I can confirm that I am seeking the pro forma or template version of the "Deed of Undertaking" which was part of the open approach to market SPC-6894.

I agree to the 14-day extension of the processing time for my FOI request.

Yours sincerely,
Nathan Brunne

FOI, Australian Taxation Office

1 Attachment

Dear Applicant,

 

Please see the attached.

 

 

Kind regards,

FOI team

 

 

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FOI, Australian Taxation Office

1 Attachment

Dear Applicant,

 

Please find the attached.

 

 

Yours faithfully,

FOI team

 

 

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Dear FOI Team,

I am requesting an internal review of the decision issued on 21 November 2025 in FOI-2025-01089.

The decision does not provide the document responsive to the scope of my request.

Despite my clarifications on 6 November 2025, the ATO released the supplier Deed Poll rather than the employee-level Deed of Undertaking that individual personnel engaged by outsourced service providers are required to sign as a condition of performing ATO Service Delivery work.

My request expressly sought the template or pro forma Deed of Undertaking for external personnel, not a deed executed by companies. These are different documents with different purposes, and only the former falls within scope.

The ATO also requires this document for all external personnel engaged under the SPC-6894 Outsourced Service Delivery Panel, which includes Probe, Serco and Concentrix. As a panel-wide, standardised employee document, it is not commercially unique to any one provider and can be released without affecting any company’s proprietary information.

The decision has therefore not identified, assessed or released the correct document.

I request that the internal review:
1. Reinterpret the scope correctly as applying to the employee-level External Personnel’s Undertaking.
2. Conduct a renewed search for the correct template document used for all SPC-6894 personnel.
3. Release the responsive document in full.

A full history of my FOI request and all correspondence is available on the Internet at this address: http://www.righttoknow.org.au/request/te...

Please confirm receipt of this internal review request.

Kind regards,
Nathan Brunne

FOI, Australian Taxation Office

1 Attachment

Dear FOI Applicant,

Please see attachment.

Yours faithfully,

FOI Team

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FOI, Australian Taxation Office

1 Attachment

Dear FOI Applicant,

 

Please refer to the attached.

 

Kind regards,

 

FOI Team

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OAIC - FOI DR,

3 Attachments

Our reference: RQ25/08668  

Agency reference: FOI-2025-01323

Agency name: Australian Taxation Office
By Email: [1][ATO request email]

Applicant Name: Nathan Brunne
By Email: [2][FOI #13840 email]

Extension of time under s 54D

Dear Parties,

Please find attached an extension of time decision relating to the above
referenced FOI request.

 

Kind regards,
Aleksandra Tomic (she/her)

[3][IMG]   FOI Case Management Branch

Office of the Australian Information Commissioner

Sydney | GPO Box 5288 Sydney NSW 2001

P: 1300 363 992

W: [4]Enquiry form

 

The OAIC will be closed for the annual shutdown from 25
December 2025 to 1 January 2026 (inclusive) with operations
resuming on 2 January 2026.

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Nathan Brunne please sign in and let everyone know.