Department of Veterans' Affairs

Part of the Defence portfolio, part of the Veterans' Affairs portfolio and a Federal authority, also called DVA

Serving members of Australia's veteran and defence force communities, war widows and widowers, widows and dependants, through programs of care, rehabilitation, compensation, income support, commemoration and defence support services.

89 requests
Dear Mr Ashmore,   I refer to your FOI request for access to the following:   “… The percentage of high impact errors for the period 1 July 201...
Good morning Mr Ashmore,   FOI 31879   I refer to your FOI request for access to the following:   In DVA's Annual Report for 18/19 I note t...
Number of complaints to the Ombudsman in 18/19.
Clarification sent to Department of Veterans' Affairs by Alan ASHMORE on .
Successful.
I am responding to your email of 29 November 2019 and I wish to withdraw my request and thank you for the direction you gave so I could ascertain th...
Jan 2018 - May 2018 CLU/CCS referrals
Response by Department of Veterans' Affairs to Verity Pane on .
Partially successful.
Good morning Verity Pane, My apologies for the delay in responding to your query. I can advise that it took approximately six hours in total to compi...
Good afternoon Mr Ashmore,   FOI 30921   My apologies for the delay in providing you with the decision and documents in relation to FOI 30921....
Good afternoon Mr Ashmore,   Please find attached Document 2 released under deferred access. Please also find attached Document 3, which contains...
Good morning Mr Ashmore,   Please find attached a statement of reasons and one document in relation to your FOI request (FOI 29696).   Kind re...
After hours counselling service
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Successful.
Good afternoon Mr Ashmore,   Please find attached a statement of reasons and one document in relation to your FOI request (FOI 30049).   Kind...
Thanks for this information received yesterday. Good to see a massive reduction in the time to answer calls and the average call abandonment rate a...
CDDA claims
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Successful.
Dear Mr Ashmore,   FOI 29698 – Decision and Statement of Reasons   Further to the below, please now find attached a decision released to you i...
Dear Mr Ashmore,   FOI 29699 – Decision and Statement of Reasons   Further to the below, please now find attached a decision released to you i...
Legal Services & Assurance Branch Position Tree Report
Follow up sent to Department of Veterans' Affairs by Verity Pane on .
Partially successful.
After 8 months and 15 days, DVA finally provides what it was always minimally required to under the Freedom of Information Act. In keeping with that...
People and Culture Committee
Follow up sent to Department of Veterans' Affairs by Julie on .
Partially successful.
After 110 days of unjustified delay, it is pleasing that the Department has finally dropped its charade that the committee minutes sought - of the c...
Dear Julie   FOI 24432 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information request...
Email 4   Dear Julie,   Internal Review of FOI Request 25115 – IR 25506 – statement of reasons and document for release   I refer to your...
Dear Marcus   I refer to your administrative access request to information about the Department's Auditing and Security of Information Systems rec...
Documents about RACER
Response by Department of Veterans' Affairs to Julie on .
Partially successful.
Dear Julie   FOI 24465 - Decision and Statement of Reasons   This is email two of three.   Please find attached part two of documents relat...
Dear Mr Ashmore   FOI 27262 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information in...
Dear Mr Ashmore   Please find attached the decision relating to your freedom of information request received by the Department of Veterans’ Affair...
Good afternoon Mr Ashmore,   Freedom of Information Request: FOI 26448   Further to your FOI request detailed below and received by the Departm...
Good afternoon Mr Ashmore,   Freedom of Information Request: FOI 26447   Further to your FOI request detailed below and received by the Departm...
Good evening Julie,   FOI 25965 - Decision and Statement of Reasons   Further to your FOI request below, please now find attached a decision an...
Electronic Document and Record Management Training
Response by Department of Veterans' Affairs to Julie on .
Partially successful.
Dear Julie   FOI 25436 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information request...
Dear Ms Pane   FOI 25409 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information reque...
Dear Ms Pane   FOI 24761 – Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information reque...

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