Thank you for your email.  Please accept this automatic reply as
confirmation the Information Access Unit (IAU) has received your email.

Please note the IAU is currently experiencing a high volume of requests. 
We are working as quickly as possible to process your request.  We
appreciate your patience.

Dear Mr Ashmore,

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

'With the introduction of the MATES program almost two decades ago, I
require ALL briefings to ESORT regarding this program for the following
period.

:  Prior to the introduction of this program up to and including 30
September 2023.

Your request was received by the department on 2 October 2023 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Charges

The Department will notify you within 14 days of an estimate of the
charges that will apply to your request for non-personal information
before we process any requested documents or impose a final charge.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #10726 email]  . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[2][DVA request email]

Yours sincerely

Kevin| Information Access Officer

Position 62210946

Information Access Unit

Ministerial, International & Stakeholder Relations Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[3][DVA request email]

[4]www.dva.gov.au 

[5]cid:image008.jpg@01D8EA24.8F7FA8A0

[6]cid:image009.jpg@01D8EA24.8F7FA8A0

References

Visible links
1. mailto:[FOI #10726 email]
2. mailto:[DVA request email]
3. mailto:[DVA request email]
4. http://www.dva.gov.au/

Dear Mr Ashmore

Shortly we will be providing you with the response to FOI 61523.

As the documents we are releasing to you are too large to send via email,
we will be releasing them to you using SIGBOX.

Please follow the instructions provided in the email to access your
information.

Any documents produced by the Department in response to this FOI request
will be available through SIGBOX for a period of 7 days before being
removed.  It is important that you download the information from SIGBOX
onto your own electronic device within 7 days of receipt.

You will shortly receive an email from Information Access via ‘Macquarie
Government’ advising you that Information Law has shared a document with
you. The email will read a little like this:

[1]Hey there, Just letting you know that Information Access is sharing the
decision letter and documents with you. Activate your guest account at
Macquarie Government by setting a password. Then view it! You can login
using the email address “[FOI #10726 email]”
Cheers! -- Macquarie Government – Intellicentres are intelligent
https://macquariegovernment.com/

If you have any problems accessing the documents please let me know.

Kind regards

Joshua | A/g Assistant Director

Position Number: 62336362

Information Access Unit 

Ministerial, International & Stakeholder Relations Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[2][DVA request email]

[3]www.dva.gov.au 

References

Visible links
1. https://macquariegovernment.com/
2. mailto:[DVA request email]
3. http://www.dva.gov.au/

  [1]Macquarie Government
 
Hey there,

just letting you know that Information Access shared LEX 61523 ASHMORE
(Josh) with you.

Activate your guest account at Macquarie Government by [2]setting a
  password.

Then [3]view it!

You can login using the email address
"[FOI #10726 email]" .

Cheers!
 
--
  Macquarie Government - Intellicentres are intelligent
[4]https://macquariegovernment.com/
 

References

Visible links
2. https://dva.sig-box.com/index.php/apps/g... #10726 email]/TNWWdUblVxWuZn7G3qjrX
3. https://dva.sig-box.com/index.php/f/679161
4. https://macquariegovernment.com/

  [1]Macquarie Government
 
Hey there,

just letting you know that Information Access shared LEX 61523 ASHMORE
(Josh) with you.
  [2]View it!

The share will expire on 3 November 2023.

Cheers!
 
--
  Macquarie Government - Intellicentres are intelligent
[3]https://macquariegovernment.com/
 

References

Visible links
2. https://dva.sig-box.com/index.php/f/679161
3. https://macquariegovernment.com/

  [1]Macquarie Government
 
Hello [FOI #10726 email],

You are receiving this email because the following things happened at
  [2]Macquarie Government

* Information Access shared [3]LEX 61523 ASHMORE (Josh) with you -
Yesterday
 
--
  Macquarie Government - Intellicentres are intelligent
[4]https://macquariegovernment.com/

References

Visible links
2. file:///tmp/dva.sig-box.com/
3. file:///tmp/dva.sig-box.com/index.php/f/679161
4. https://macquariegovernment.com/

The following message to <[email address]> was undeliverable.
The reason for the problem:
5.4.7 - Delivery expired (message too old) '[Errno 54] Connection reset by peer'

Good morning Mr Ashmore

Thank you for your time this morning and can confirm that we will be
organising for the files and decision letter to be sent to you via USB.

As per your request, this USB will be sent to your address that we have
within our system also.

If you have any follow up questions please let us know.

Kind regards

Joshua | A/g Assistant Director

Position Number: 62336362

Information Access Unit 

Ministerial, International & Stakeholder Relations Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[1][DVA request email]

[2]www.dva.gov.au 

References

Visible links
1. mailto:[DVA request email]
2. http://www.dva.gov.au/

  [1]Macquarie Government
 
Hello [FOI #10726 email],

  You are receiving this email because the following things happened at
[2]Macquarie Government

* The share for [3]LEX 61523 ASHMORE (Josh) expired - Today
 
--
  Macquarie Government - Intellicentres are intelligent
[4]https://macquariegovernment.com/

References

Visible links
2. file:///tmp/dva.sig-box.com/
3. file:///tmp/dva.sig-box.com/index.php/f/679161
4. https://macquariegovernment.com/

  [1]Macquarie Government
 
Hello,
You have 29 days to change your password
 
See [2]dva.sig-box.com/index.php/settings/personal?sectionid=general on
Macquarie Government for more information
 
--
  Macquarie Government - Intellicentres are intelligent
[3]https://macquariegovernment.com/
 

References

Visible links
2. file:///tmp/dva.sig-box.com/index.php/settings/personal?sectionid=general
3. https://macquariegovernment.com/

  [1]Macquarie Government
 
Hello,
Please change your password to gain back access to your account
 
See [2]dva.sig-box.com/index.php/settings/personal?sectionid=general on
Macquarie Government for more information
 
--
  Macquarie Government - Intellicentres are intelligent
[3]https://macquariegovernment.com/
 

References

Visible links
2. file:///tmp/dva.sig-box.com/index.php/settings/personal?sectionid=general
3. https://macquariegovernment.com/