Department of Veterans' Affairs

Part of the Defence portfolio, part of the Veterans' Affairs portfolio and a Federal authority, also called DVA

Serving members of Australia's veteran and defence force communities, war widows and widowers, widows and dependants, through programs of care, rehabilitation, compensation, income support, commemoration and defence support services.

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High impact error rate for the last quarter of 2018/19.
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Good afternoon Mr Ashmore,   Please find attached Document 2 released under deferred access. Please also find attached Document 3, which contains...
After hours counselling service
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Good afternoon Mr Ashmore,   Please find attached a statement of reasons and one document in relation to your FOI request (FOI 30049).   Kind...
Details re after hours counselling service 17/18 and 18/19
Follow up sent to Department of Veterans' Affairs by Alan ASHMORE on .
Thanks for this information received yesterday. Good to see a massive reduction in the time to answer calls and the average call abandonment rate a...
CDDA claims
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Dear Mr Ashmore,   FOI 29698 – Decision and Statement of Reasons   Further to the below, please now find attached a decision released to you i...
High impact error rate in 2018/19
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Dear Mr Ashmore,   FOI 29699 – Decision and Statement of Reasons   Further to the below, please now find attached a decision released to you i...
Legal Services & Assurance Branch Position Tree Report
Follow up sent to Department of Veterans' Affairs by Verity Pane on .
After 8 months and 15 days, DVA finally provides what it was always minimally required to under the Freedom of Information Act. In keeping with that...
People and Culture Committee
Follow up sent to Department of Veterans' Affairs by Julie on .
After 110 days of unjustified delay, it is pleasing that the Department has finally dropped its charade that the committee minutes sought - of the c...
Liability Acceptances and Refusals for June 2018
Response by Department of Veterans' Affairs to Julie on .
Dear Julie   FOI 24432 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information request...
Documents about DVA FOI 24057, DVA FOI 24563, DVA FOI 24297, DVA FOI 24465, and DVA FOI 24432
Response by Department of Veterans' Affairs to Julie on .
Email 4   Dear Julie,   Internal Review of FOI Request 25115 – IR 25506 – statement of reasons and document for release   I refer to your...
Auditing and Security of Information Systems
Response by Department of Veterans' Affairs to Marcus (Account suspended) on .
Dear Marcus   I refer to your administrative access request to information about the Department's Auditing and Security of Information Systems rec...
Documents about RACER
Response by Department of Veterans' Affairs to Julie on .
Dear Julie   FOI 24465 - Decision and Statement of Reasons   This is email two of three.   Please find attached part two of documents relat...
Compensation for Defective Administration claims - 1 July 2018 to 31 December 2018
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Dear Mr Ashmore   FOI 27262 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information in...
Advocacy services and Legal Aid paid to third parties.
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Dear Mr Ashmore   Please find attached the decision relating to your freedom of information request received by the Department of Veterans’ Affair...
Cost of External Legal Services from 1 July 2018 to 31 December 2018
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Good afternoon Mr Ashmore,   Freedom of Information Request: FOI 26448   Further to your FOI request detailed below and received by the Departm...
Cost of External Legal Services from 1 July 2017 to 31 December 2017.
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Good afternoon Mr Ashmore,   Freedom of Information Request: FOI 26447   Further to your FOI request detailed below and received by the Departm...
s 17 FOI Act compilation of all Departmental SES & Statutory level employees
Response by Department of Veterans' Affairs to Julie on .
Good evening Julie,   FOI 25965 - Decision and Statement of Reasons   Further to your FOI request below, please now find attached a decision an...
Electronic Document and Record Management Training
Response by Department of Veterans' Affairs to Julie on .
Dear Julie   FOI 25436 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information request...
Employees holding a current Australian legal practising certificate and their salary band
Response by Department of Veterans' Affairs to Verity Pane on .
Dear Ms Pane   FOI 25409 - Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information reque...
Current Occupants of Positions disclosed in FOI 22031 IR22524
Response by Department of Veterans' Affairs to Verity Pane on .
Dear Ms Pane   FOI 24761 – Decision and Statement of Reasons   Please find attached the decision relating to your freedom of information reque...
FOI Delegations
Response by Department of Veterans' Affairs to Ben Fairless on .
Dear Mr Fairless,                                                                                                                                     ...
Programs for homeless veterans
Follow up sent to Department of Veterans' Affairs by Julie on .
Now why can’t the Department produce decisions like this. I am confronted with the fact that when the Department wants to, it can readily put toge...
aDVAnce case management system
Follow up sent to Department of Veterans' Affairs by Verity Pane on .
To Leia of Information Law, Well it wouldn’t be a DVA decision notice without some bad faith creative fiction, but as no stupid bad faith delay tact...
Compensation for Defective Administration claims in 2017/18
Response by Department of Veterans' Affairs to Alan ASHMORE on .
Dear Mr Ashmore   FOI 24902 - Decision and Statement of Reasons   Please find attached the decision in relation to your freedom of information...
Current contracts with confidentiality clauses
Follow up sent to Department of Veterans' Affairs by Verity Pane on .
To Unnamed officer, The usual opaque response I see. The purpose, aim and objects of the FOI Act is to provide access to relevant documents in a time...
Summary of all current contracts that *do not* contain a confidentiality clause/s
Response by Department of Veterans' Affairs to Verity Pane on .
Good afternoon Verity Pane, Thank you for your email. Based on the below, we acknowledge your advice for our previous email to be taken as information...

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