National Disability Insurance Agency
Part of the Social Services portfolio and a Federal authority, also called NDIA
The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
⚠️ Important information before making your request ⚠️
The NDIA publishes a large amount of information without the need for an FOI request.
Before you make a request we recommend:
- Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
- Checking the Operating Guidelines which explain how the NDIA makes decisions.
- Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
- Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.
Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.
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The number of NDIS participants who have had funds 'clawed back' by the NDIA
Response by National Disability Insurance Agency to J. Finch on .
Dear J.Finch
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require t...
Definition “Family”
Response by National Disability Insurance Agency to AS on .
Dear AS
Thank you for your request for information.
Please find attached correspondence and documents in relation to your request. If you require the...
Average Funding Size By Time of Entry for Autism and Non-Autism Primary Disabilities
Response by National Disability Insurance Agency to John Smith on .
Dear John Smith
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request....
Non-public policies and correspondence regarding ADHD
Follow up sent to National Disability Insurance Agency by Perfectly Normal Applicant on .
Thank you.
Non-FOI feedback to pass to the relevant area:
1. One of the media TP drafts had 'ADHD is a learning difficulty'. Good thing that was...
Eligibility Reassessment Policy
Follow up sent to National Disability Insurance Agency by AS on .
Thankyou for providing the documents in relation to my request.
Can you please confirm if the Eligibility checklist provided is currently in use?...
Policy on referral to Technical Advice Team/Branch
Response by National Disability Insurance Agency to AS on .
Dear AS
Thank you for your email, A document was inadvertantly attached that did
not belong to this matter. This was removed but the refence to...
NDIS: Protective Security Policy Framework (PSPF) & Cybersecurity - obligated or not?
Response by National Disability Insurance Agency to Florence on .
Dear Florence
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If yo...
Internal review of a decision key metrics and statistics
Response by National Disability Insurance Agency to Robert Lavingne on .
Dear Robert Lavingne
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
r...
Self-managed Participants audit and compliance assessment criteria
Response by National Disability Insurance Agency to Richard Bradley on .
Dear Mr Bradley
I apologise for the delay in responding to your request.
The Agency undertakes a range of compliance activities and conducts
targe...
Assistance with meal prep and delivery
Response by National Disability Insurance Agency to Renee on .
Dear Renee
Thank you for your below email detailing a number of questions.
Please be advised, in regards to what percentages are paid by ND...
That Salesforce outage: Global DNS downfall started by one engineer trying a quick fix
To recap, on May 11 around 2100 UTC, a configuration change wa...
Money Spent on Private Lawyers
Response by National Disability Insurance Agency to SH on .
Dear SH
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you...
Risk Management at the NDIS - Frameworks, Declarations, Audits & Committes
Response by National Disability Insurance Agency to Angel on .
Dear Angel
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If...
NDIS - "Martin wants/doesn't want"
Response by National Disability Insurance Agency to Josh on .
Dear Josh
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If y...
NDIA Offsite Data Record Storage Policy and Procedures
Response by National Disability Insurance Agency to Shirley on .
Dear Shirley
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. I...
NDIS/NDIA Staff Transfer: Risk, Finance, CIO and CEO's office
Response by National Disability Insurance Agency to Gladys on .
Dear Gladys
Thank you for your request for information.
Please find attached correspondence and document in relation to your
request. If...
Mulesoft (a Salesforce company) was also affected, meaning API's between all connecting services to/from Salesforce, where Mulesoft is used, is also in...
Chief Risk Officer (Risk Branch) Highest NDIS departmental annual turnover rates 2021-2022 (15.20%)
26.9% - Chief Risk Officer Group (Risk Branch) sta...
Legal and specialist services, used by the Procurement, Legal Services, and HR branches of the NDIA
Response by National Disability Insurance Agency to Lorraine on .
Our reference: RQ22/01340
Agency reference: FOI 21/22-0863
Ms Lorraine Ashbourne
By email: [1][FOI #8375 email]
Extension of time application b...
The number of people who have had funding reduced or who have been exited from the scheme
Response by National Disability Insurance Agency to Christian on .
Dear Christian
Thank you for your request for information.
Please find attached correspondence and document in relation to your
request. I...
Copy of the talking points issued to all NDIA staff regarding 7 principles used to create plans
Response by National Disability Insurance Agency to Ginger Meany on .
Dear Ginger Meany
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
reques...
NDIS - Salesforce Security Vulnerability Assurance (Log4j2)
Response by National Disability Insurance Agency to Lesley on .
Dear Lesley
Thank you for your request for information.
Please find attached correspondence and document in relation to your
request. If...
NDIS - National Security Clearance Waivers: Applications and Granted
Response by National Disability Insurance Agency to Gladys on .
Dear Gladys
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If...
NDIA Organisational Structure
Response by National Disability Insurance Agency to Mark on .
Dear Mark
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If y...
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