National Disability Insurance Agency

Part of the Social Services portfolio and a Federal authority, also called NDIA

The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

⚠️ Important information before making your request ⚠️

The NDIA publishes a large amount of information without the need for an FOI request.

Before you make a request we recommend:

  • Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
  • Checking the Operating Guidelines which explain how the NDIA makes decisions.
  • Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
  • Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.

Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.

561 requests

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Dear J.Finch   Thank you for your request for information.   Please find attached correspondence in relation to your request. If you require t...
Dear AS Thank you for your request for information. Please find attached correspondence and documents in relation to your request. If you require the...
Dear John Smith   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request....
Thank you. Non-FOI feedback to pass to the relevant area: 1. One of the media TP drafts had 'ADHD is a learning difficulty'. Good thing that was...
Thankyou for providing the documents in relation to my request. Can you please confirm if the Eligibility checklist provided is currently in use?...
Dear AS   Thank you for your email, A document was inadvertantly attached that did not belong to this matter. This was removed but the refence to...
Dear Florence Thank you for your request for information.   Please find attached correspondence and documents in relation to your request. If yo...
Dear Robert Lavingne   Thank you for your request for information.   Please find attached correspondence in relation to your request. If you r...
Dear Mr Bradley I apologise for the delay in responding to your request. The Agency undertakes a range of compliance activities and conducts targe...
Dear Renee   Thank you for your below email detailing a number of questions.   Please be advised, in regards to what percentages are paid by ND...
That Salesforce outage: Global DNS downfall started by one engineer trying a quick fix To recap, on May 11 around 2100 UTC, a configuration change wa...
Dear SH   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If you...
Dear Angel   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If...
Dear Josh   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If y...
Dear Shirley   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  I...
Dear Gladys    Thank you for your request for information.    Please find attached correspondence and document in relation to your request. If...
Mulesoft (a Salesforce company) was also affected, meaning API's between all connecting services to/from Salesforce, where Mulesoft is used, is also in...
Chief Risk Officer (Risk Branch) Highest NDIS departmental annual turnover rates 2021-2022 (15.20%) 26.9% - Chief Risk Officer Group (Risk Branch) sta...
Our reference: RQ22/01340 Agency reference: FOI 21/22-0863 Ms Lorraine Ashbourne By email: [1][FOI #8375 email] Extension of time application b...
Dear Christian   Thank you for your request for information.   Please find attached correspondence and document in relation to your request. I...
Dear Ginger Meany   Thank you for your request for information.   Please find attached correspondence and documents in relation to your reques...
Dear Lesley   Thank you for your request for information.   Please find attached correspondence and document in relation to your request.  If...
Dear Gladys   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request. If...
Dear Mark   Thank you for your request for information.   Please find attached correspondence and documents in relation to your request.  If y...

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