National Disability Insurance Agency
Part of the Social Services portfolio and a Federal authority, also called NDIA
The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
⚠️ Important information before making your request ⚠️
The NDIA publishes a large amount of information without the need for an FOI request.
Before you make a request we recommend:
- Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
- Checking the Operating Guidelines which explain how the NDIA makes decisions.
- Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
- Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.
Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.
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Knowledge Articles on access decisions and eligibility.
Response by National Disability Insurance Agency to Emily Lacey on .
Dear Emily Lacey
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If yo...
Determination of Permanent Disability - ME/CFS
Response by National Disability Insurance Agency to Julie Keys on .
Dear Julie Keys
Thank you for your email below.
We refer to your email dated 20 November 2024, in which you specifically
requested access to the f...
Breakdown of costs associated with the NDIS Review
Response by National Disability Insurance Agency to Mark Pietsch on .
Dear Mark Pietsch
Thank you for your request for information.
Please find attached correspondence in relation to your request.
Plea...
Specific internal severity tools and measures
Response by National Disability Insurance Agency to clementine saber on .
Dear Clementine,
Thank you for your email, we apologies for any confusion this may have
caused.
In light that you have previously received...
IME/Expert witness payments for matters at the AAT
Response by National Disability Insurance Agency to David Wright on .
Dear David,
Thank you for your email dated 20 February 2025, I apologise for the delay
in responding.
As previously advised the agency doe...
Papers on best practices
Follow up sent to National Disability Insurance Agency by Ellena Brownlow on .
I would like to withdraw my request.
Yours sincerely,
Ellena Brownlow
Yammer groups for NDIS staff relating to ASD
Response by National Disability Insurance Agency to David Wright on .
Dear David Wright
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
reques...
Request for access to "Practice Guide - Nutrition Supports"
Response by National Disability Insurance Agency to Natasha Radcliffe on .
Dear Natasha Radcliffe
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
r...
Time basis of funding
Response by National Disability Insurance Agency to Angelique on .
Dear Angelique
Thank you for your request for information. I sincerely apologise for the
significant delay in completing your request.
Please fin...
Technical Advisory Branch (TAB) intranet pages, guides, checklists, templates, and forms.
Response by National Disability Insurance Agency to Emily Lacey on .
Dear Emily,
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. ...
Associated "Version Control Information" for FOI 24/25-0368, 24/25-0367, 24/25-0247, 24/25-0174, and 24/25-0231.
Response by National Disability Insurance Agency to Emily Lacey on .
Dear Emily Lacey
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request...
FOI Disclosure Log - FOI 24/25-0797, FOI 24/25-0151
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached t...
Correction to FOI 24.24 0322 - Access Decision Timeframes (FY 2023-24 Q3 and Q4)
Response by National Disability Insurance Agency to Stuart on .
Dear Stuart
Freedom of Information Request: Acknowledgement
Thank you for your request of 5 February 2025, made under the Freedom of
Infor...
NDIS Access Statistics (March to June, 2023 and 2024)
Follow up sent to National Disability Insurance Agency by Stuart on .
Thanks Lia, that's great.
Much appreciated,
Stuart
NDIA business units
Response by National Disability Insurance Agency to Paul Carter on .
Dear Paul Carter
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request...
Functional capacity assessments
Response by National Disability Insurance Agency to clementine saber on .
Dear Clementine Saber
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
re...
Communications with the media about automatic plan top-ups
Response by National Disability Insurance Agency to David Wright on .
Dear David Wright
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
req...
Documents Relating to the Sharing of DVA Client Information
Response by National Disability Insurance Agency to noseyrosey on .
Dear Nosey
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require this in a...
Any guidelines on contacting participants
Response by National Disability Insurance Agency to Ashlea on .
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume...
FOI Disclosure Log - FOI 24/25-0764, FOI 24/25-0441, FOI 24/25-0546
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the f...
NDIA phone recordings policies
Response by National Disability Insurance Agency to Gabriel on .
Dear Gabriel
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you r...
Request for 4x identified AAT/ARB Case Management Guides
Response by National Disability Insurance Agency to Cat on .
Dear Cat
Thank you for your email below and for your request for information.
We apologise for the significant delay in providing you a dec...
NDIA expenditure on individual law firms for 2023-2024
Response by National Disability Insurance Agency to David Wright on .
Dear David
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If...
Impairment list and category/code
Response by National Disability Insurance Agency to Paul Carter on .
Dear Paul Carter,
Thank you for your patience and understanding.
Please find attached correspondence and documents in relation to your
re...
TAB documents from the list (neurological 2)
Response by National Disability Insurance Agency to Melissa O'Connell on .
Dear Melissa O’Connell
Thank you for your request for information.
Please find attached correspondence and documents in relation to your...
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