National Disability Insurance Agency

Part of the Social Services portfolio and a Federal authority, also called NDIA

The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

⚠️ Important information before making your request ⚠️

The NDIA publishes a large amount of information without the need for an FOI request.

Before you make a request we recommend:

Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
Checking the Operating Guidelines which explain how the NDIA makes decisions.
Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.

Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.

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NDIS - Salesforce Security Vulnerability Assurance (Log4j2) post 13 Dec 21

Request to National Disability Insurance Agency by Lesley. Annotated by Lesley on May 29, 2022.

Mulesoft (a Salesforce company) was also affected, meaning API's between all connecting services to/from Salesforce, where Mulesoft is used, is also in...

NDIS staff turnover: Legal, Risk, highest department

Request to National Disability Insurance Agency by Gladys. Annotated by Gladys on May 28, 2022.

Chief Risk Officer (Risk Branch) Highest NDIS departmental annual turnover rates 2021-2022 (15.20%) 26.9% - Chief Risk Officer Group (Risk Branch) sta...

How many Thermomixes have been funded by the NDIA?

Response by National Disability Insurance Agency to Karen Reynolds on April 26, 2022.

Dear Karen Reynolds Thank you for your request for information. Please find attached correspondence in relation to your request. If you r...

NDIS Grants: Risk Management Systems, Procedure and Assurance

Response by National Disability Insurance Agency to Shirley on May 17, 2022.

Dear Shirley Thank you for your request for information. Please find attached correspondence and documents in relation to your request. If...

NDIS - Economic Model Blowout: Sustained Risk Management Failures

Request to National Disability Insurance Agency by Josh. Annotated by Josh on May 21, 2022.

"...t the NDIA is not in possession of documents matching the scope of your request. This is because we do not hold any documents, including specific r...

Legal and specialist services, used by the Procurement, Legal Services, and HR branches of the NDIA

Response by National Disability Insurance Agency to Lorraine on April 28, 2022.

Our reference: RQ22/01340 Agency reference: FOI 21/22-0863 Ms Lorraine Ashbourne By email: [1][FOI #8375 email] Extension of time application b...

NDIA Offsite Data Record Storage Policy and Procedures

Response by National Disability Insurance Agency to Shirley on July 13, 2021.