National Disability Insurance Agency

Part of the Social Services portfolio and a Federal authority, also called NDIA

The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

⚠️ Important information before making your request ⚠️

The NDIA publishes a large amount of information without the need for an FOI request.

Before you make a request we recommend:

  • Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
  • Checking the Operating Guidelines which explain how the NDIA makes decisions.
  • Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
  • Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.

Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.

561 requests
It is of significant importance that I please receive this information ASAP. The data can likely be collected from the relevant team alongside reque...
Dear Stuart,   Thank you for your patience and understanding whilst we process your request for information.   Please find attached correspond...
Dear Stuart,   Thank you for your patience and understanding whilst we process your request for information.   Please find attached correspond...
Can I expect that this request will be completed by 30 August as instructed by the OAIC? It is of significant importance that I please receive the...
I refer to an article published in the Age, Sydney Morning Herald and other newspapers on 26 August 2025 by Natassia Chrysanthos, entitled 'After a...
Funny how their FOI decision doesn’t actually provide any breakdown of the outcome of their investigations into the participant debts like you requeste...
The OAIC has a "FOI Stats" portal that might give you some of the information you're after: https://www.oaic.gov.au/freedom-of-information/australian...
Dear Perfectly Normal Applicant Thank you for your request for information. Please find attached correspondence and documents in relation to your...
Good Morning Nicky T,   I refer to your below correspondence.    I acknowledge that we have failed to meet the statutory deadline for providin...
Dear Sally Coddington,    Thank you for your request for information. I have just been allocated your matter and sincerely apologise for the delay...
Dear David Harraway,   Freedom of Information Request: Acknowledgement & Extension of Time Request    Thank you for your request on 14 August...
I seek colies of all briefings from the National Disability Insurance Agency to the current Ministers for the NDIS, Mark Butler and/or Jenny McAllis...
Dear David Thank you for your request for information. Please find attached correspondence and document in relation to your request.  If you requi...
Dear David Wright Thank you for your request for information. Please find attached correspondence in relation to your request. If you require this...
Dear David Wright Thank you for your request for information. Please find attached correspondence in relation to your request. If you require this...
Hi David Thanks for your email. I am writing to reassure you that the outcome you fear is not going to happen. This is because the FOI Act and FOI...
Dear David Wright Thank you for your request for information. Please find attached correspondence in relation to your request. If you require this...
Dear David Wright Thank you for your request for information. Please find attached correspondence in relation to your request. If you require this...
Hi David   Thanks for your replies. I am treating all 3 of your MLO-related FOI requests as a single request for the purpose of this practical ref...
Dear David Wright Thank you for your request for information. Please find attached correspondence in relation to your request. If you require this...
Hi David   I can search for documents containing “CEO” if you wish me to. But I advise against it right now. This is because the term “CEO” is lik...
Dear BS Thank you for your request for information. Please find attached correspondence and documents in relation to your request. If you require...
Dear Perfectly Normal Applicant   Freedom of Information Request: Acknowledgement   Thank you for your request of 24 July 2025, made under the...
I agree to a 30-day extension. I do not consider "NDIA staff members’ surnames and contact details" relevant in this request. Yours sincerely, Bo...
I appreciate your prompt follow-up and apology, but such apologies should not fall on triage officers such as yourself when the Agency's inability t...

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